Telco Triad Community Credit Union Tri View Ave, Sioux City

This bank certainly let me down today. As times are tough I had my wife take some change into Telco. She went in and put the change into to machine in the lobby and got a receipt printed out. When she took the receipt to the counter she was told that she would have to pay 10%(25.00) because she is not a member. She said she would just have me come in and take care of it. Unfortunately the clerk told her that is not possible and wouldn't give her the receipt back. The clerk then proceeded to drill my wife for information on my account. This clerk then deposited the remaining money in my account (a member account which qualifies for free transactions for change). This clerk made my wife feel like she had done something wrong. She called me to tell me about it about she left. I told her I would call them. I called and left a message and was called back an hour later. After explaining the situation I was told that that was the policy and the person I spoke with was simply dismissive to say the least. Now I know my account isn't large and this person made me feel like it doesn't matter. I don't need to say what I could have used this 25 dollars for. But for Telco to take this money from me on a minor technicality is absurd. I guess to some it up I hope that the 25 was worth it Telco. Worth me closing my account. Worth me telling everyone not to use you. So if you're not rich don't expect to be treated well at Telco, and watch out because they will hit you with some fee when you last expect it. See ya soon Telco when I come in to close that account and take it to a real bank.

Best place ever. Great car loan and excellent service. Sorry to say I won't be coming back because of their association with Liberty Mutual Insurance. I would think they could do better when offering insurance.

I've been with Telco for 40 years and I've always been treated like one of the family. When I need a loan I just call Tim and he sets up everything so it all goes smoothly. I couldn't ask for better service.

I've been a Telco Triad member since about 1980. I can always count on them . Very friendly and personable service.

I have been with these people for 7 years. I've had very good experiences with them. They have helped my business grow and helped me finance more than 1 vehicle. Their loan department is top notch! I'd recommend them to anyone!

"I am woman, hear me roar"! THANK YOU to all the "girls", Brandi, Patricia, Crystal, and others, at Telco who helped me straighten out my brush with potential fraud to my account.

Was the 31st of December, and the bank was closed. Our account had been closed, because we were unaware of contacting the bank before we left to go on our vacation. We tried contacting the bank, but the bank was closed due to the holiday.. Mike called on the 31st and opened our account so we could use our cards on our vacation.Thank You! Sincerely, Dawn LaFave.

Telco is a great bank!! The online customer service option is SO helpful, and all the staff are super nice. I have had a personal account with them for years and recently opened up my business account with them and do not have any complaints!

Crystal, at Tri-View Telco in Sioux City,Ia went thru my account with me and helped me to fill out papers to help with fraud activity on my account. Hopefully we will recover some of the money back. She was very patient and knowledgeable!

I was in the process of moving out of state. Everyone that I dealt with was extremely kind, helpful and efficient. Names that I remember are Crystal, Michelle, Lisa and Brandi. Forgive me if I left someone out, I didn't mean to!! Thank you from the bottom of my heart for all your help and understanding!! I highly recommend Telco!!❤️❤️❤️❤️❤️ Love, Sally J