Teachers Federal Credit Union Vanderbilt Pkwy, Commack

Member 35 years Check their fees and policies against a commercial bank . You will stay at TFCU or you will return

Very impersonal treatment, agent never introduced herself, I called her by the name on plaque on her desk and she corrected me by saying she had switched desks with her coworker; I failed to check documents and once at home I noticed my name was misspelled on debit card and checks. Not a good experience.

Good place. I have a few commercial loan with them and my returns and loans are pay off. I can help you invest with returns of 5% to 20 % see pictures. Rf investment LLC

After spending years going there I must select another branch and possibly another bank. Taylor was quite the nasty teller but special thanks to Sue and Monica for saving me from her apparent nastiness. It seems they all know that this may happen if you are unfortunate enough to get Her. She knows it all and is eager to know the names of any one working for TFCU whom has ever misinformed me. She said she would “take care of them” but apparently she couldn’t. I ha e been misinformed by many recently not sure what is happening at TFCU. So sad. Heads up select a helpful and kind person or pick the Larkfuekd branch.

Horrible Experience. Would never recommend. Was asked to write my name and wait till called, wrote my name and sat close to the register. With one person ahead of me, thought i would be done soon. I waited patiently, and counted tleast 7 customers being taken care who came after. Waited for an hour. Finally, the responsible comes and tells me my name wasnt in the register and i didnt write it. I did tell her, how could that happen, and i challenged to bring the register and can show her my name. This went for the second time. The next lady comes and says she called me. I gave her a straight no. i was seated right next to her, heard her call all the other names, and she gives me the bs, i didnt hear the name, like really. And the first didnt see my name in the register. Both are full of bs. Is this how they treat customers. I would totally unders, if they agreed it was a human error. they put the blame on me, when i did all the things right and waited patiently for an hour. I am pretty sure, this is not the first time it happened there, pretty much a regular basis. I would say they need some serious customer dealing training, they are full of attitude and arrogance.

At least it's not a bank.....