TD Bank E Greentree Rd, Marlton

This branch really messed my account up yesterday, phone support is helpless... I'm stuck waiting for the branch to open up. Somehow a check drawn on TD has put a hold on %150 of said checks face value... So it's holding some of my already cleared funds🤬 Beyond frustrated, I already limited this account to checks drawn on TD due to the headaches... Guess it's time to move on. Glad I never put my business account here, just saying

TD Bank is Horrendous for Refinance purposes. Still waiting after 6 months. They dropped the Ball on us. We've been customers for 20 years with 800 credit scores. Applied in December 2020 for A Simple Refi and its still has NOT CLOSED. What is going on here.. Shameful TD bank Mortgage Loan officers

The most disorganized and awful TD bank I have ever come in contact with. The people are nice but the way they run the place, its efficiency, follow up and ability to accomplish anything bank related is frustrating and shockingly disappointing. I've been banking with TD for many years but only used this branch the past couple. Every time I "give them a try" the above applies.

I don't know why others are so upset but my experiences have been exceptional. I opened my business and saving accounts here and the staff have been very patient and helpful. Also, TD is the most convenient bank. unlike all other banks who operate like post office schedule, TD is reachable off hours.

I have been having issues with my credit card with no luck at all!! This staff was amazing and Amanda helped me get everything sorted!!! My problems are done and everyone was so friendly!! I’ll only be using this branch from now on!!

What do you think of a bank that during afternoon rush hours has only one teller on duty? I entered the lobby of the Greentree Road Marlton Branch to find initially no tellers present. When I questioned why, the ridiculous response I received was that all the other tellers were in the vault counting. I told the employee who stated this that they should be outside waiting on customers.. I was in the lobby for almost 20 minutes. The drive through lanes were long. One teller??? No wonder TD Bank is closing branches. People are fed up with this kind of customer service. They deserve no stars!!!

Middle of the day. Drive through line 8 cars deep. I go inside. One teller. 4 people in line. Am forced by an employee to use the atm for my transaction. She "shows" me how to do it by pushing all the wrong buttons and wasting so much time. I need to switch banks. TD is a nightmare.

Manager Steve Chiarella and Asst Manager Amanda should be FIRED! The branch doesn't respond by phone, the lobby is closed, and the drive-thru line is 30+ minutes long. When you drive to the branch with an issue (because they don't answer the phone) you are told the manager will contact you WHICH NEVER HAPPENS.

Slowest lines at the drive thru. Three cars across, was waiting for 15 minutes. No more are they America's most convenient bank. I never wait like this at Republic. Time to switch all accounts.

ATM is CONSTANTLY out of service. Drive-through lanes are 10 cars long each. I am forced to go to another bank for cash and then have to pay a fee