TD Bank High St, Mt Holly

DO NOT USE ATM! This place is terrible I went there Monday afternoon & deposited $2,600 into my savings account. When I checked my account it said I only deposited $2,000 so I drove through the service window since they were closing & they told me there was nothing they could do since the ATM was from a third party company. They told me I would have to contact customer support & submit a claim. But I insisted that they check the ATM since I knew for a fact how much money I put in there. To which they looked at me like I was trying to scam them & to there defense its understandable, but the way they handled the situation was terrible, I felt like I was being judged & discriminated against because of my appearance. I worked hard for 6 months to finally save enough money for an apartment to simply just throw my money out the window especially in the amazing economy we live in these days. Never the less I did just that & contacted customer support to which they told me I would receive a letter in the mail (IN A WEEK). No communication nothing just “wait for a letter in the mail,”letting me know the status of my claim. Still to this day the money still isn’t in my account & I doubt anyone actually made the effort to even check the ATM & I just basically threw away $600 out the window. Be cautious when making your ATM transactions with this place & God forbid your a person of color coming into this establishment with people with their heads so far up there a**holes to look at you as a human being.

Stephany is one of the best Tellers and part of the front line that makes this branch one you want to visit.

I went with TD when I moved to the area over 15 years ago and I have had very few problems that I was not able to get resolved with just a quick call. The ONLY thing I really miss is the coin counting machine that they used to have (Bring that back!!) A drive thru ATM would be a huge improvement too.

Went to use the services of notary, very nice man, very professional. However was directed to drive thru after waiting in vestibule to get in by a not so professional female rep yesterday that had me stuck on there for over 20 minutes. 🤦🏼‍♀️ Never again!!

Best Bank for Small Business - We used TD Bank for a business loan for our growing business. I have always appreciated the team at TD Bank, and was especially blown away by the great customer service from branch manager Rafal Krowl and Regional Manager, Fran Murphy on this particular loan process. They answered my questions, gave me great suggestions on ways to save even more money for the business. I will continue to use TD Bank and recommend my business friends to do the same. Thank You!

1 person at the drive thru with all 3 lanes open. I sent my deposit over and was not acknowledged for 12 minutes, then was told to send my id over because she can't send a balance. But she didn't give me a receipt until I sent my id. Manager on duty today (3/23/2022) was snotty in her attitude telling me they are short staffed. Not my problem. Only one lane should be open. I could have gone inside with my tiny deposit. Unprofessional and literally uninformed on how to staff appropriately for business. Pitiful. Slow as steamoff a bulls cow plop on January 5th. Go scratch.

I'm not complaining about this specific location. TD bank in whole is the worst when it comes to overdraft fees. So I'm very responsible with my bank card purchases. I went to the supermarket recenly and over spent by $13.00 and I replaced in less than 30mins with $30.00. They still charged me an overdraft fee and they Rep said over the phone..."it does not matter you deposited money right after...once you made a purchase that place you in the negative you automatically will get a overdraft fee of $35.00 becasue we covered the purchase. So I ask for alternative way to bank with them without the coverage. The Rep said the bank will denied the purchade and they will still charge you and returned fee of $35.00. So no matter what greedy TD bank...I'm pulling my business and finding me another bank that doesn't charge you for being human and not fully calculating before using your card.

Can’t complain. The one guy who’s always there now is very pleasant and gets stuff done quickly. Helps me every time I go in, does he have a day off?

I like TD's convenience and we switched to them because they are less terrible politically. But this branch continues to not impress with regards to the level of training for their account representatives. My wife and I feel like we have a summer intern opening our account or safe deposit box and this has resulted in errors which required additional work on our end to fix. In terms of compensation for the hassle, we've stolen about 10 pens.

Why is the bank closed always? Drive thru is backed up. Wait time is ridiculous. Not Americans most convenient bank!