TCU N Meridian St, Indianapolis

Loan error resulted in my credit score being docked by over 85 points. Had it corrected by spending hours on dispute submissions. Went into the branch to get a lien release since they keep sending my documents to the wrong address and I haven’t received my title for a loan I paid off LAST YEAR. The workers here are very sweet. But the credit union as an entity is absolutely dreadful and I implore anyone to avoid doing business with them at any cost.

I have been a member with Teachers Credit since 2007 and I am NOT satisfied at all… My original account has been closed due to someone trying to due fraudulent activity in my account and I had to beg a whole new account number which ok I get it but then I have to suffer from a bad person doing that and have a security blocking for account and the manager from teachers credit Union said well over 6 months ago that it would be logged in 6 months which never has happened Then today I called about my account and I had concerns and questions and the lady Angie from the Median St. location made me feel uncomfortable and I felt like she didn’t allow me to finish and kept interrupting me while I was talking and it was in a sarcastic and catty mannerism which made me feel so small. It is not what you say to people it is how you say it and it is the holidays so it made me feel even worse but I think it is time I open a new account some place else where I am welcomed and wanted I also do not feel like Teachers Credit Union helps members with building a line of credit or maybe it is just the poor communication and customer service I have received… I am one disappointed and not satisfied member… oh and it takes forever each and every time I have ever called to even talk to an associate person and calling non stop… maybe my voice will be heard through this review. ~Sheena~

I usually visit the branch at 2331 N Meridian St. in Indianapolis. The entire staff is FABULOUS. Even if I have forgotten my account number (I'm an old lady) they don't mind looking it up. GREAT GROUP OF FOLKS who work in an efficient, pleasant manner. I'd give them 10 stars if I could!

they stole my ssi/ssdi, they refuse to give it back to me. they told me they took my money cause i had to pay off a negative account that wasnt mine. they know the federal law, cause they are a credit union, yet they didnt care, nor did they care about helping me with my rebate check program i had with them. oh yea people dunno that this bank had hidden secrets that only I knew. glad I used it to get more money in my pocket.

Helpful staff. Very knowledgeable and even in the busiest of times, all members are treated with respect and given the complete attention of the credit union representative.

First and Foremost, I think from employing tremendous personnel such as Mr McKay, Mrs Jones and of Course, Former Branch Manager, T-Mac. I have only positive and inspiring compliments to this North Meridian Branch because my Banking Concerns are answered. Always.

One ATM outside. Drive through usually crowded rush hours and Fridays. It's downtown so it's expected. Friendly staff

Vick seems grumpy everytime i go in. i wish the guy would smile cause he’s quite handsome. vick if you’re reading this... smile!!! great bank. awesome fast service.

This has got to be the slowest bank I've ever been to I brought my resident here for personal reasons and the line inside & outside was way to long . I understand it's the 1st of the month but they should have more staff working on such a busy day

Short wait time over the phone. Great costumer service; quick efficient and answered all of my questions!