Taylor Kia of Alliance W State St, Alliance

We had a great experience buying our new EV6 from Taylor Kia in Alliance with Steve H and James Clark. They were friendly and informative while being low key and not pushy at all. They worked with us through our questions and concerns to find a mutually beneficial outcome for all. We have gone to other Cleveland area dealerships in the past couple months and Taylor Kia was by far the best experience. Thank you!

Very nice dealership, bright and clean...sales staff is friendly, sharp and attentive, but.... The management...... they are charging WAY over MSRP to take advantage of the vehicle shortage. LIKE $3000-$8000 OVER sticker price. Always REMEMBER THIS after this is over to steer your business to places that weren't trying to take advantage during the pandemic.

I highly recommend Kia of Alliance! If they don’t have the car you want on the lot, they will help you find it! Ask for Bill, he is a great salesperson and stayed in constant contact with me while I awaited my new car. Bill found me the exact Forte GT I wanted!

Fast quick service with a knowledgeable Team. They started a few minutes before my appointment time snd completed my service in a timely fashion. The waiting area was clean and comfortable. I got into my car after service and was delighted to find two macadamia nut cookies for my drive home. Great Job. I will definitely continue to use this Dealership.

Salesman Luke FANTASTIC! Worked above and beyond to get me the car that I wanted! All the Kia Staff were friendly, courteous, and helpful! Finance guy was GREAT too - we were in and out without sitting for hours! Highly recommend Kia Taylor Alliance for your next vehicle! Stankavich Family

We arrived a few minutes late. But yet, the staff was super friendly and were understanding. Carter was super informative about the kia soul I was interested in and it was obvious that he was passionate about his job, not only as a salesman, but a consumer as well! We were met with 2 other team members, who greeted us with smiles and professionalism. All three worked diligently to get me and my family the BEST deal for the car that I wanted and now, its mine! I honestly would refer anyone who is looking for a car, to give this store a chance. They have a great selection from what we could see and again, the staff were all professional and very nice. Smiles all around with no "creepy" salesman vibe like we've gotten from previous stores.

I found the dealership to be clean and the employees friendly. I was greeted immediately upon my arrival and directed to the service department. The employee in service discussed with me all the services that were going to be performed and approximately how much time it was going to take. I was told that I could wait in the lounge or they would take me to another place and pick me up and bring me back to the dealership when they were done. I chose to stay and wait. They have a nice customer lounge with TV, drinks and snacks. I will return to Taylor Kia of Alliance for any future needs regarding my car.

The purchase of our new Kia Forte was hands down the best car buying experience I have had! Tyler communicated with us and let us know not only where we were at in the process, but what to expect next. From start to finish the process only took about 3 hours. This is a group of professionals working at a first class dealership. Thank you Tyler and thank you Taylor Kia!!

When I found out the Taylors bought Kia of alliance I haddd to go check it out… all I can say is FIVE STAR experience, I have done business with the Taylor family for years and they have done nothing but been good to me, The sales manager Ridge truly does go above and beyond to help out in anyway he can!

Best experience ever. Excellent customer service from every department. We were seeking a 2022 Niro hybrid and all other dealerships told us we had to order. Possibly a 8-12 week wait. Taylor Kia got us the model we wanted in 24 hours! Amazing. I would highly recommend Taylor Kia to family and friends

I’ve dealt with all the Taylor motors via Boardman, hermitage, and also with the new sales manager at Taylor Kia of alliance. Great ownership with exceptional business qualities. The people inside Taylor Kia make you feel like family as they’re a family in themselves. They work to find you the right fit/price for your needs and wants. I’ve had multiple experiences with the sales manager ridge also helping my company with buying a truck even if they don’t carry it or have one on the lot he still helped. Great people and I’d only buy from RIDGE!!!

We first met Dan Kelly in 2021 when we bought our Kia Soul. He was very knowledgeable, friendly and not pushy in anyway. We were impressed with the whole dealership. When we decided to trade our car in for a 2022, we automatically went to Taylor Kia of Alliance and Dan was our salesman once again. He's a "class act" and I would always recommend my friends to him. He's definitely a "10" in my book.

Took my 2023 Sportage for its first oil change! They were very polite and professional!! The guest waiting room was spotless! They had great snacks and fresh popcorn. They had hot coffee, cold soda and water! They had a charging station for your phones!! I like that every time an employee would come in to get coffee or something, they would ask if anyone needed anything. The service advisor came right away to let me know, there was a recall on my car. They said it would just be a few extra minutes and they would take care of it! I highly recommend Taylor Kia in Alliance. Thank you!

Fast quick service with a knowledgeable Team. They started a few minutes before my appointment time snd completed my service in a timely fashion. The waiting area was clean and comfortable. I got into my car after service and was delighted to find two macadamia nut cookies for my drive home. Great Job. I will definitely continue to use this Dealership.

I took my Sorento to Taylor Kia if Alliance for routine service. I was greeted on arrival by Tim. The work was done in a timely manner. Check out was easy. My car had been cleaned inside and out. (Nice surprise) There were 2 wrapped cookies in the cup holder thanking me for choosing Taylor Kia. I appreciate the fact that I can trust my vehicle to be well taken car of at Taylor Kia.

Purchased a new vehicle on 2/26, we worked with Carter and he was nothing but professional and great to work with. The whole process was smooth and easy and all the staff from management to finance were great. Will definitely recommend to anyone looking to buy a new Kia

I just can’t say enough about Tyler Moore he was down to earth and very easy to talk with joked around and took the time to really explain things to me and my daughter who also bought a car from him. Tyler made this buying experience very enjoyable and I have never said that! Not only did Tyler take good care of me but the co owner James sat down with me and negotiated some great extras! Tyler also put a voice memo in car congratulating me on buying a new car.

My experience with Taylor Kia’s of alliance service department was a positive one. I found the employees to be polite, efficient and professional. I met Ridge the new sales manager while getting my oil change and he offered to do a free appraisal on my car while i waited, he offered more than what I paid for it! Really not sure what to do at this point because i said it would be my last car for awhile but It sure looks like I’ll be getting a new one 😝

Very professional and easy process when purchasing a vehicle. Steve was who helped me and he made the process very easy, understandable, and quick! Easy-going and caring employees at this location. I was greeted and felt very comfortable here. I definitely recommend Taylor Kia of Alliance!

They were great! I had looked at a lot of places and with the very limited supply of cars other dealerships were not very helpful. I left here that same day with a new car at a great price. Everything was very simple and everybody very friendly!

Paul was great! Answered all Of our questions about our 2022 telluride. We did all the paperwork prior to the sale. Came in signed a few documents and we were done. So easy and fast. I would highly recommend this dealership, call and ask for Paul!

Everyone was friendly when I dropped my Sorento off. Yet after they called to tell to tell me my front brakes needed work and it was 369.00+ I told them I'd do it myself, since I've been a Service Technician for over 35 years. Their attitude seemed to change when I arrived to pick it up. Everyone was quiet and not very friendly as when I dropped it off. I bought the parts for the front brakes for $100.00. Not sure if they'll get my business anymore or not.

This was the best car buying experience I've ever had. I was looking for a particular vehicle (Niro Plugin) not available in the dealerships in my area. I contacted Taylor Kia and worked with Tom Welsh by phone making arrangements so that I could drive from SE Ohio and quickly do the test drive and make the purchase in under 2 hours. Very low key and no pressure which made it doubly pleasurable. Highly recommend Tom at Taylor Kia.

My husband and I were recently in need of a new vehicle. We had our eye on the Kia Telluride. We worked with Salesman Tyler Moore. He made our car buying experience amazing! From the time we walked in to the time we left he made sure he gave us what we felt was like VIP treatment. We traded in our old vehicle and they made it such a smooth transition. When it came to checking out the SUV he answered any and all questions and went over the entire vehicle making sure we understood how everything worked. Our daughter came along with us because we wanted the car to fit her just as much as us. We all know the car buying process can be time consuming but Tyler was so great to make it a smooth process. Kia has a wonderful lounge where my daughter was able to play and have snacks and not only did Tyler help keep her entertained but every employee we met interacted with us all and made the whole process wonderful! We are so happy with our 2022 Kia Telluride and would recommend Kia and salesman Tyler to everyone!!!

Stopped in after visiting another dealership nearby to inquire about a used Wrangler they had for sale. The salesperson, Roger, was helpful and made the buying experience pretty quick when we decided to purchase. We left to give it some thought and texted the next day that we wanted to purchase. They got everything ready for us to make it quick and painless when we came back. Docked a star because I didn’t realize until after I left the dealership that the gas tank was on E. I know gas prices are high and everyone’s looking for savings, but filling the tank just seems like common sense and good customer service. Especially given that we drove an hour and a half each way to purchase. Other than that, no issues.

I purchased my current car from the newly appointed manager of Taylor Kia of Alliance, Ridge Awadallah. He was professional, knowledgeable, friendly and customer orientated. I will always consult with Ridge first when considering a new or used car purchase because trust and confidence in a sales team is important with a large investment.

I put in an inquiry online never expecting a response, and within 24 hours I was driving my new car home. That's what I call service! Ask for Bill Nagy at Taylor Kia! He's the best! Since new car inventories are low, I was anxious about making that one hour drive to see the Seltos knowing that someone could get to it before me. Bill called me as I was on my way and said, "I've got the keys so the car will be here for you. Take your time and don't stress." How did he know I was stressing? What a kind person he is and he actually cared enough to call. Bill was genuinely nice and NEVER said anything to pressure the sale, either. I would post 10 stars instead of 5, if I could!

The experience was good buying a car until dealing with the financing manager at the end. He was very pushy and discredited any research I had done in order to try and make his own commission off of a rebate. Furthermore, he went on to show financing that was higher than the agreed upon rate and insisted it didn't matter. When I insisted it did, not only from a financial point of view, but an ethical one - he made it about himself and was upset with me that he would have to reprint all the documents (his fault). Finally, I asked to see the math on the difference of the interest rates and accused me of not trusting anyone after he had so far given me no reason to trust him. Good till the end of the sale.

Just had my first service done on my car. Tim Leishman was so professional and extremely pleasant to deal with. Explained all the diagnosis they ran on my car and happily sent me on my way. I would recommend this dealership for service to anyone I know! So far, the entire experience of purchasing my car here at Taylor has been outstanding!!

Love Taylor Kia of Alliance. I couldn't get a new SUV b/c I refinanced my Kia so the payoff was higher than the the car was worth. Danny tried but it didn't happen. I'll just have to wait on a SUV. Danny is a great salesman. He goes beyond the extra mile for his customers. The Service Department is excellent! They do an exceptional job! Cudos to Taylor Kia of Alliance.

I recently purchased the all electric Kia Niro. I have been on the hunt for an electric vehicle for months and have been told the cars listed “for sale” online at other dealerships are demo cars and not actually for sale. When calling Taylor Kia of Alliance, I was expecting the same thing, but was shocked to find they had two Niros on the lot—for sale! When I drove almost an hour to the dealership I found the staff helpful and friendly, especially Tom Walsh, who helped me get a fair price for not only my new vehicle, but my trade in as well. During the negotiations, my son’s school called and I had to rush and pick him up, but they were nothing but understanding and accommodating to my situation. While I had to entertain him during the sale and signing process, they were so patient, helpful and impressed with his knowledge of Spanish, Russian, Persian and Arabic. I have only owned the car for three days, yet they have called and emailed me to make sure I don’t have any questions and remind me to call Sirius radio and pause my service since I am receiving it free now. The only complaint I have is they were so backed up with signing people up in financing because they only have one person doing that who was also great at his part of the process. They had 5 sales just while I was there because they are such a great place!

The service department and parts department have been great at keeping my Kia Rio operating the best it can. They have been great at getting me in for service and have gotten service done while I wait. My car is always returned clean 😁. Thank You!

My girlfriend Jonna and her father are getting new cars there and Cliff was super to deal with. He treated us all with respect and he answered all our questions. The whole experience there was very pleasant and quick.

Absolutely WORST service department I ever experienced. The service advisors are very rude and told me that she could ask the tech to take my car seriously and give it a look over. 24hrs still no answer. I specifically told them the issue upon drop off and they call but won't leave a voice-mail. New owners, same issues as before. Very unprofessional. Terrible manners. The service advisor get snappy and attitude when asked about loaner vehicles, apparently this is the only dealership that does not offer loaner vehicles. Stay far away from here

Great experience with Bill. Easy to deal with. The only issue we had was with the finance manager. These guys must make a decent profit on selling the extended warranty’s.

Cliff Rogers was very help with the acquisition of my vehicle. I replied to an ad on Facebook, which led me to drive out to Alliance. The experience was generally good, but there were a couple of things that I let slip past that I'm sure will be important later on. Even having said that, I'd give Taylor Kia another try at another time

Tim and his team in the Service Department were professional, friendly and really exceeded my expectations. Tim and his eam certainly represents Taylor Kia of Alliance very well. Communication was exceptional, and I can't say enough good about my experience with them. I wouldn't take my Kia anywhere else! When it is time to purcahse a new Kia, I will absolutley purchase from Taylor Kia of Alliance because I trust them!

Working with Scott at Taylor Kia was fantastic. He made the entire process enjoyable, the entire staff was great to work with. I would highly recommend buying from them!!

We had an awesome experience purchasing our 2023 Carnival. It was very quick and easy! They even went as far as helping entertain the kids while we completed everything and the kids loved it. Will definitely be going back in the future.

Great overall experience. Quick no hassle. Steve was awesome to work with. He not only helped me find a ride that I would be happy with and would fit my family's growing needs but also helped me sync my phone and navigate the bells and whistles. I definitely recommend Steve and Taylor Kia to anyone looking for a new car!

I had the best new car buying experience of my life at Taylor KIA of Alliance! I'm older than dirt and have bought dozens of new cars in my lifetime. Needless to say, I've had some very good experiences, and some truly regrettable ones over my 50+ years of car buying. My experience at Taylor KIA of Alliance was simply outstanding. I worked primarily with Dan Smith and Tyler Moore purchasing my very first All Electric car, the KIA EV6. These gentlemen were both "class acts", they both went out of their way to make the buying experience as pleasurable as it could be. We had no problems at all agreeing on a price (which was thousands below every dealer I shopped). Likewise their offer on my trade-in was more than fair and quickly made me abandon my plans to sell it myself. (Not to mention the sales tax savings a trade brings on a new car purchase) During my delivery appointment, I met Matt Taylor, the dealership owner. (it turns out he had just purchased this dealership in February 2022) He was genuinely interested in my buying experience and shared his philosophy on the automobile industry and auto retailing. It was then that I realized I had found a dealership that harkened back to "the good old days" when car dealerships were family owned, truly interested in long term relationships, and cared about their customers and the community. If you're younger than 60 or 70 this probably sounds totally foreign to you, but "back in the day" there were no mega dealers playing games and filled with high pressure sales folk. I didn't feel any pressure at all in any aspect of my purchase. This is how car buying is supposed to be. I look forward to doing business with Taylor KIA for a long time.

Scott was so friendly and down to earth. He didn't pressure me and was very understanding. I went to look at the Seltos and Forte but bought a K5. Will send him any business I can. Finance was super helpful and helped me get an awesome rate.

Bill is a top notch representative for Taylor KIA! We contacted Bill looking for a new car and he delivered! This was the easiest purchase ever! The finance manager was quick and efficient. I was in and out with my new GT Line in less than an hour and a half! Bill took most of this time showing me all the features my new car has. We could not be any happier with this purchase!

Great overall experience. Quick no hassle. Steve was awesome to work with. He not only helped me find a ride that I would be happy with and would fit my family's growing needs but also helped me sync my phone and navigate the bells and whistles. I definitely recommend Steve and Taylor Kia to anyone looking for a new car!

I bought a 2022 Kia Seltos all thanks to Dan Kelly! He made the process so easy and he was able to ease all of my concerns with the daunting task of buying a new car. He stayed late to accommodate my work schedule and negotiated a fair trade in deal for me. Everyone was very polite from the second I walked onto the lot (even on a Sunday when they were closed, Dan was there willing to talk). I will definitely be back!! Thank you again Dan!

Just pick up a 2017 Tahoe from here. I drove from the thumb of Michigan to get it. It was definitely worth the 4 hour drive. Amazing price for a like new vehicle. Sales men Steve was awesome to work with. He got me good money for my trade and was very easy to work with. He had everything ready to go when I got there. No b.s. or wasting of my time. I highly recommend buying a new or used vehicle from here.

Had a great experience at Kia of Alliance, I was helped by John Grabowsky who was extremely kind, courteous, and worked with us to get us the best deal possible. Very good to work with and easy going, and made the buying experience easy. They were straight with me, and I would recommend this dealership. I admit, I was skeptical of some of the other reviews, but I will say my experience was 5/5.

Congrats to Ridge, the new sales manager at Kia of Alliance. He will indeed be an asset and a respected businessman to the Alliance community. My car purchase went so smoothly. No surprises and every question was answered with honesty, patience and knowledge. I would highly recommend Alliance Kia and this group of salesmen, led by this young professional, who has made quite a mark on the car sales industry.

Went to Taylor kia of Alliance with the usual expectations of the terrible car buying experience. It went much smoother and was much more enjoyable than previous experiences with other dealers. They were extremely willing to help and got my monthly payment exactly where it needed to be with out any hassle. From start to finish it was just a couple hours, not long at all. My rep and the manager were both exceptional. They were more than generous on my trade in. I highly recommend Taylor Kia if alliance.

Pretty happy with the overall experience of buying a Kia Niro from them. I already knew what I wanted and picked this dealership only because they had stock of what I wanted. No major problems in actually buying the car. Had to pay full sticker price, but that is how things are these days, and I'm just glad they aren't charging any sort of premium or weird fees. The major thing I was really happy about is that I'm from PA, and they were able to do all the PA title/registration paper work for me even though they are in OH. Normally I'd have to do that after buying the car. I still have to get an inspection done on my own, but that is pretty easy to do.

The service was fast, efficient and thorough! The waiting area was very comfortable and offered a variety of refreshments, beverages as well as charging stations and work space! And to top it all off, cookies for the ride home! Working with Shelby was a real plus! She met me at my vehicle when I pulled in, explained the process, escorted me to the waiting area, gave me updates and escorted me to my vehicle when all the work was completed!

I highly recommend Kia of Alliance! If they don’t have the car you want on the lot, they will help you find it! Ask for Bill, he is a great salesperson and stayed in constant contact with me while I awaited my new car. Bill found me the exact Forte GT I wanted!

Tyler Moore helped me get a car that I'm very happy with! He made the whole experience enjoyable and fun, he had my friends and I laughing the whole time! I'll definitely come back for another car in the future! I'm so happy with my experience at Kia of Alliance.

This was the smoothest car dealership I’ve dealt with! Extremely nice and they don’t pressure you at all. It’s my first time buying a car and they made sure I understood everything instead of just bypassing through stuff! 100% recommend!

Friendly and helpful staff. The car buying process was very straightforward and efficient. My salesman, Paul, was always available to answer all my questions not only while I was buying my Telluride but also after my purchase was complete. I would recommend Taylor Kia to others!

As soon as you walk in the door, you are greeted by Taylor Kia's friendly and knowledgeable staff. After visiting several dealerships, I knew I had found the right dealer to purchase my new vehicle. I especially liked the time they took to help me to personalize the features on my vehicle, to introduce me to their service staff and to show me where to bring my car for my free oil changes. Quite the hometown feeling.

Salesman Luke FANTASTIC! Worked above and beyond to get me the car that I wanted! All the Kia Staff were friendly, courteous, and helpful! Finance guy was GREAT too - we were in and out without sitting for hours! Highly recommend Kia Taylor Alliance for your next vehicle! Stankavich Family

You will never find a better place to go family is important to me and I can say with out a doubt they will treat you like family. Tom Welsh was our salesman. He was very kind courteous full of information and was not pushy at all. I knew what I wanted and he definitely delivered. So will I refer anyone to them um YES....! DON'T WAIT GET THERE AND GET YOURSELF IN A NEW RIDE....

Scott was so friendly and down to earth. He didn't pressure me and was very understanding. I went to look at the Seltos and Forte but bought a K5. Will send him any business I can. Finance was super helpful and helped me get an awesome rate.

Went in to inquire about trading in a vehicle and purchasing another. Told the salesman Roger that I’ve been offered Kbb trade in rate already for the vehicle so if they couldn’t do that, I wouldn’t waste the hour trip to the dealership. “We can make if work” he said. Get there and the offer is 3000 under book . He takes my info when we get there , he states that he can do a soft pull on my credit to get idea on payment and such. “ Don’t do a hard check until we agree on the trade in price of my vehicle “ I tell him , no problem. What happens? Hard check on my report. Awful customer service.

Most painless car buying experience I've had. Actually, Bill was the only sales person in three states that actually acted like he cared if he sold a car. Very helpful and knowledgeable.

This is our 4th vehicle we have purchased from kia of alliance. Thomas Welsh has sold us our last 2 vehicles! His professionalism and dedication to the customer to make sure they are getting the best service and that they are driving away happy with a great experience and awesome car! Everyone there is so nice and accommodating. We will be back!

My family and I have been working with the Taylor family for our last few vehicle purchases and I can honestly say I will never give my business to any other company after seeing how well they have taken care of us over the years. We were refereed to the company from friends of ours who have worked with Ridge Awadallah in the past and I can honestly say, he never disappointed! It has been hands down the best car shopping experience ever and we will forever deal with the Taylor family! I strongly suggest anyone in the market for a new or Pre-owned vehicle to reach out and ask for Ridge! You wont be disappointed!

Tyler Moore is a great salesman and has the customer interest at heart!! I will definitely be contacting him for all my needs for my car going forward. As well as recommending others to him as well. Thanks Tyler

We are absolutely elated with our experience with Tyler Moore at Taylor Kia of Alliance and driving off the lot with our new Telluride. I corresponded with Tyler via phone and text prior to our visit to the showroom. Being in sales myself I would have liked to have taken Tyler with me to join our sales team. Tyler was the reason we chose Taylor Kia in lieu of any other dealer. We could have gone to 3 other dealers closer to home. We would recommend any one looking to purchase a Telluride to experience what we did. Tyler was honest, upfront, and a ball of fun. Just do it.

Had a wonderful and stress free experience buying this wonderful new Kia Sportage. Every aspect of my time with the purchase of this vehicle was amazing. Carter and Steve couldn't have been more helpful. Thank you all!!!

Our Sorento was experiencing a catastrophic break down. It turned out that KIA covered the problem with an extended milage warranty. The guys at Taylor KIA were outstanding to work with. They took care of everything! There’s always negative information about automotive repair, but these guys eliminated all of our concerns. They were always informative, constantly on top of the situation and professional. All of this happened in a very stressful time in our lives, we were in the middle of a move and the last thing we needed was car trouble. The folks at Taylor KIA lessened our load and made a trying time a little easier. We cannot thank them and KIA enough. Please don’t hesitate to contact Taylor KIA for your automotive needs. Thank you again.

Best car buying experience ever! James, Mike and Randy were great to work with. I love my new Telluride. I will definitely buy my daughters car through them.

Salesman Tyler was great! He took time with us explained all the safety features and made my daughter feel safe in the car! Could t ask for better service!

Updated 6/24/22: While the sales team is fantastic don't buy into their service program as anything but a pain. You get free oil changes, but they are only open until 4pm during the week, not very convenient for people who work and they book up weeks out for Saturday appointments. This dealership is under new ownership effective Feb. 2022, if you have tried them in the past and were unhappy, I highly recommend giving them another try under the new owners. Paul was great to work with. The whole staff seems excited about the new ownership and we had an easy buying experience.

I'm so happy that Mike Hall is at Taylor Kia. He's helped me purchase vehicles in the past and always has the customer's back and is very easy to work with! I highly recommend working with Mike!

Bought a used van from Steve and couldn’t be happier. Very easy transaction, and delivery. Would DEFINITELY purchase another vehicle from them. They treated me family.

Worked with Ridge to get new vehicles while he was at the Boardman store a few years ago set up the whole deal over the phone drove to Boardman just to sign papers and drive away. Was happy to see he was taking over as sales manager of the new Taylor Kia in alliance went again for two vehicles Ridge and Carter made the process just as fast and painless as before!

Thank you so much to Carter of Kia of Alliance !! Everyone was super helpful and nice!! We had the process done quickly and we were on our way with a new car ! This is my first time at Kia and I will definitely be back ! See Carter for amazing service .. Great job and Great experience!!!

Went to Taylor Kia and worked with Steve Holondak. He was a pleasure to work with. We purchased a Kia Seltos and absolutely love it. Dan Smith and Randy Robert's were also great. They all made our car buying experience not as scary as in the past.....no one was pushy. Thank you guys for everything. I absolutely love my Seltos!!!!