Synovus Bank E Jefferson St, Thomasville

Do not use the bank's valuation department (appraisal department) with Ms. Velita Flores and expect a respectful and professional treatment. The entire equity loan process I faced was strange and wrought with hidden internal policies, disclosed AFTER a complete application was submitted and credit pulled. However, nothing to compare with Ms. Flores's unprofessional and nonsensical decision after I submitted an appraisal dispute. The bank's internal policies insulate this type of behavior from Ms. Flores's with little or no information on the department's head, but binding Synavus. Neither her nor the departments mentioned above provided me, the customer, with anything in writing, with a signature or the bank's letterhead. While the local branch I went to treated me as a person and a customer, the loan department and Ms. Flores in valuation, have left me with a bad taste in my mouth. Shame on the bank's internal quality controls.

Always cheerful, teady to accommodate your needs