Synergy Mortgage Powered by The Mortgage Firm Alafaya Trl, Oviedo

Mrs. Vicky (my loan originator) provided me with exceptional assistance. She is always willing to answer my questions and give me a professional and understandable response at the same time. I must also mention the team that accompanies her, Erinn, Amber, Heather and Kate they were simply wonderful. I am happy and very grateful with the service and obviously with my new house. Looking forward to working together again.

Clarissa is absolutely amazing. She made a stressful process way less stressful, was super responsive, handled every issue we came across quickly and was all around incredible to work with. Just great people to work with all around. Clarissa and her team were amazing.

Clarissa and Amber did an amazing job getting me closed quickly and efficiently. They answered all my questions (I was new to the process) in a timely manner to help navigate me through closing including solutions for my time constraints. I would highly recommend them!

Vicki and her team are top-top notch. I can't say enough about my ultra-positive experience working with each of them. They are knowledgeable, attentive, customer service centric - just everything you could possible desire in a mortgage brokerage. RUN, don't walk, to hire them!

As a first-time homebuyer in this ridiculous market, it's just as important to have a good lender as it is to have a good agent. Vicki and her team exceeded my expectations and we closed on time given my circumstances of having to quickly switch lenders after going under contract. Communication was constant and consistent and all steps needed from them were completed in a timely matter (setting up appraisals, underwriting, etc.). Any questions were met with a prompt response. I would happily recommend them to anyone looking for a lender and will most likely go with them again on a future home. The home-buying process is stressful enough as it is. Vicki and her team certainly did not add any more.

We've worked with Clarissa and Caitlin at the Synergy Mortgage to purchase our dream home. The entire experience from the start to finish was a breeze. Their professionalism is excellent. Communication was frequent and clear. They were always available to help, knowledgeable, and friendly. Thank you for the great experience. We could not be happier to have chosen Clarissa to help us.

It was a challenging decision to move during such a interesting time for the real estate market and I'm very lucky and grateful that we used Clarissa to help us manage our mortgage for this move. I had about 1 million questions and she always answered quickly and professionally. Everything worked out great and I would certainly recommend Synergy and Clarissa to others.

My fiancé and I could not be happier. Clarissa, Caitlin, Shannon and all parties involved both directly and indirectly with Synergy Mortgage, are truly outstanding at what they do. Communication was top notch! Questions and concerns were answered quickly! We were kept abreast of all transactions via email with dates and timelines. They set the bar extremely high. Great job and I will definitely recommend you all to family and friends.

Vicki and her team at Synergy are amazing! They were kind, efficient, highly responsive and patient throughout the lending process. Every step was outlined for me with meticulous detail. Vicki, or another member of her team, reached out often, just to be certain we were doing ok. I was so impressed with my experience that I recommended the Synergy team to a couple of my coworkers! If you’re looking for a great mortgage experience, call Synergy.... you will not be disappointed!

Vicki and her team are so impressive. As first time home buyers we didn’t have a clue about the mortgage process but Vicki walked us through it from A-Z and was always a phone call or email away. The whole process was efficient and prompt and we felt supported through the entire thing. Cannot recommend them highly enough.

Extremely satisfied and grateful for all the support Vicki and her team gave us during the entire home acquisition process. At all times Vicki was proactive, helpful, willing to explain details and supportive. We are very thankful for making that process so smooth and easier for us.

Throughout the offers and closing process, Clarissa and team made sure I understood what was going on and what was going to happen. I felt both informed and supported through the entire process, with no pressure. Her team helped me feel equipped to make informed decisions that worked for me.

Vicki was absolutely the best! She handled our mortgage refinance. She was very responsive to questions, communicated clearly and always kept us informed through every step of the process. Erinn was also amazing, providing information and requesting necessary documents, all efficiently and timely. Everything was very professional, in a kind and caring manner. Vicki provided one of the best customer service experiences I've every received. I will definitely recommend Vicki and team to friends and family!

I've worked with Clarissa & Vicki for years! They always deliver an awesome experience and will do whatever it takes to exceed their client's expectations! I highly recommend them!

Excellent service, very responsive and great communication. The team was able to get me the mortgage I needed and close the transaction in record time!

Vicki and team were great to work with. Excellent in communication and highly professional. We are very happy with our experience with Synergy Mortgage because of Vicki's support.

Vicki is the absolute best. She and her team always went above and beyond to help. And she was available whenever we had a question or needed assistance, even on weekends. Will always use and recommend to friends and family.

Clarissa Pride and her team was responsive, patient and explained everything to us so we could understand it. And the ability to review and sign documents prior to closing made the whole closing experience much quicker and less stressful. Overall a great experience!

Updated in 2020. We will never use another lender. We've bought a house three times through Vicki and her staff, and they have been amazing each time. Communication is fantastic. She truly does care and it shows, whether it’s getting in touch with us late at night or simple check-ins with us. We encourage EVERYONE to work with Vicki and her team in their home buying process.

Vicki and her team was able to get us into the home we wanted quickly once we got our ducks in a row. Vicki gave us positive yet firm advice that was more than useful. She worked with the underwriters to ensure we could get into the house and made the whole process effortless. Once we found the house of our own liking her team jumped into action. When it was time to come up with the down payment our paperwork was all handled and we closed in less than a month with very little hassle. They ask for most of the information up front and by the time you get to the lending process it is quick and easy. Thank you Synergy for making this realty a reality!