Sunmark Credit Union Altamont Ave, Schenectady

I used Sunmark for the very first time earlier this month for a purchase of an investment property transaction and I must say the experience I had is beyond anything I expect. Everyone throughout the process was incredibly helpful with just a phone call away. Attorney Laura Darling is the most down to earth attorney I have ever business with as she was always reachable and immediately provided answers to all my questions. Amanda St.George was the most efficient originator who followed up until the end. I would highly recommend Sunmark to anyone that is in the market and will definitely use them again on my next transaction.

Very nice people and answered all my questions and I recommend them for any kind of loan you need they can help.

The staff here is always very nice and knowledgeable. When all the electronic tellers are full they'll bring you up to the counter and take care of you right away. Overall I would say this is one of their nicest branches in the area.

The venue is convenient and friendly but the design of the space is terrible. Whoever designed this space was not a mathematician for sure. There is no flow and it’s cramped and crowded when there are more than 2 people present.

What a wonderful staff her name is Catherine she is a life saver.

Would be zero if that were and option. I finally got my decree of divorce. I want my name back to my maiden name. I went in Monday to ASK what was needed to do so. I was only told to fill out a form, I did, the teller went to show someone, came back and told me I needed to have my license changed first, I ASKED if the interim license would suffice, I was told "ya" I went to DMV right from there.....another debacle. I went back Thursday, gave all my paperwork I was told to have, teller comes back and says you need a photo ID?????????? they have my license on file, I withdraw money with NO ID asked for yet I can't change my account name??? I had the interim license, birth certificate, SSN, bank card, checks, proof of address, did they want my first born perhaps?? when I questioned them I got rude, indignant comments. The best was when the rude teller told me my divorce papers didn't say I could or was going to change my name!!!!

When I come to do my banking the teller are the best people you’ll come in contact with them, they always there to help you out no matter how long it take until you full understand. They are just so great. I’m very happy that I bank at Sunmark Credit Union

My numerous visits to this branch have been positive every time. The whole staff has been courteous, knowledgeable, and most importantly " accurate ". As a member for 30+ years I appreciate their professionalism.

Awesome fast costumer service. Only and pretty important thing I wish they changed is I wish the branches had direct phone numbers to call them directly..

Very friendly and helpful staff...