Subaru of Corvallis Nw 5th St, Corvallis

I have had two recent experiences with Subaru of Corvallis Service Department. So far I am very happy with their service and the value received. I first had them create an additional electronic key and a valet key for me for a newly purchased 2011 Outback. I appreciated that they were up front about the cost and scheduled me for the service required to coincide with the arrival of the key blanks. It took an hour and a half start to finish plus they washed and vacuumed my car. Today I took it for an oil change and tire rotation. The service advisor found a different coupon for me because I had left mine at home so I still got the price I wanted. And this time I was pretty rushed and I loved that this service advisor asked me if I wanted them to vacuum my car. Since I had just done it that very day, I was able to say no and save time for everyone. I appreciated the full inspection as well. I would recommend it

I just want to let everyone reading know that this dealership doesn't seem to care about customer service after the sale is final. My daughter bought a car from them and bought the extended warranty, through the dealership. The car was great, but she was hit by another vehicle, (not her fault), many weeks later and it was totaled. She has been waiting nearby 9 weeks for the warranty company to refund her balance, through the dealership, and has not been given any help from the dealer. In fact, until this is resolved, she is still required to make her payments. Interest rates are rising and she can't buy another car. Every day that goes by is costing her more money, now and in future payments. NOT a customer service company. I and many of our family & friends will not use Subaru of Corvallis. This is the only defense a consumer has, GIVE YOUR MONEY TO DESERVING COMPANIES. Truly sad state in business these days.

Sullivan (Sully) was AMAZING! He answered all our questions and walked me through the whole process of buying my first new car in such a kind, patient way. I knew I loved Subaru! Keep hiring down to earth people who always make you feel comfortable and confident to ask any question. Thanks Toyota Subaru of Corvallis!

Very relaxed atmosphere made car buying enjoyable. Thanks to Katie for reaching out, double checking the status of the car and letting Maya know I was on my way and to Maya for coming in on her day off to make this all happen before my insurance rental expired the next day. I appreciate the effort.

I was traveling through and needed a repair on my car. The service department was able to include me in their day's schedule without an appointment. They went above and beyond to attain the necessary parts and get me back on the road. I appreciated my service advisor, Brian Hubbard, for his help and professionalism.

Excellent service. Very laid back atmosphere. Not pushy. Very pleasant to work with. Really glad we went there to buy our car. Great experience. Thank you Christian and Bob. Great doing business with you guys.

I am extremely happy with my new Crosstrek Sport and equally as happy with Subaru of Corvallis. Tim was easy to deal with, knowledgeable and kept me informed each step of the way. I was never pressured and indeed because of my time constraints I pushed them a little to get the deal completed in my time frame. I have no reservations recommending Subaru of Corvallis.

Tim Jaca at Subaru of Corvallis was awesome to work with. He helped us order our New Subaru Forrester. When it arrived he delivered it to us and reviewed all the cars bells & whistles. Extraordinary!

I had a great car buying experience at this dealership. They were very fair and made the whole process pleasant! I highly recommend Subaru of Corvallis.

Angela is so kind, caring, and attentive. This is a very turbulent time in my life and she took a wonderful care of me and my car. I know I'm safe with my Subaru. I'm committed to Subaru.

The service is friendly! And they kept me informed during the whole process. I also appreciated how easy it was to communicate back and forth through text and online.

They did a great job and they always go the extra mile, including a car wash and a ride to where I need to be.I highly recommend them.

Straight forward and easy transaction with a great atmosphere. Thanks Christian, Tony and Scott for making it a great experience!

Always friendly, efficient and transparent about anything being done to your vehicle. Knowledgeable and friendly staff make visits pleasant. Comfortable waiting area or shuttle service to make waiting for your vehicle stress free.

Maya helped me out a lot while I waited for my order, she helped me into a loaner vehicle and put up with me pestering her asking it had arrived. Not a super high pressure sale, nothing compared to how I’ve been treated when I looked at other dealerships. I’d come back here to replace my other car.

Amazing customer service! Mike was supper professional, answered all of our questions, and didn't pressure us at all. Definitely recommend to anyone, first time car buyers or not.

I arrived early, they met me and explained everything that would be done at this appointment. Let me know about how long it would take. I asked them to do something extra and they had no qualms about doing it. Explained some things that I had concerns of. I felt really good about getting my car serviced at Subaru/Toyota Dealership in Corvallis, Oregon. Highly recommend it

Amazing service !! Alex walked me through everything that needed to be done on my Subaru. It was very refreshing and a great experience.

Sully and Ceasar were awesome! We had a great test drive and then the paperwork was a breeze.

Excellent customer service and attention to detail, very professional crew. Love taking my Subaru in for service at this location.

Awesome customer service, pricing was way better than we thought, waiting area was comfy and full of coffee and snacks, bathrooms were clean.

Had a great experience purchasing my new 2022 Subaru Forester Wilderness Edition. Mike is an awesome salesperson and is super knowledgeable. I had a trade in that Scott was great in getting me exactly what I was asking for. Cesar in financing had us in and out in no time. Thank you all for a great experience! Will recommend all friends and family to you all.

I bought my Subaru here and it was the best experience I've ever had purchasing a vehicle. I never felt pressured. I am very happy with my vehicle and I bring my car in for all of my scheduled maintenance. The staff is professional and kind and the facility is very clean and comfortable.

Everyone at Toyota/Subaru of Corvallis was very friendly and genuinly wanted to help take care of me and my car. Their mechanics were up front with me about what needed to be done and how long it would take. Their prices are very reasonable and the shuttles are a very nice touch, it really helped me since I had no one else to help me go get my car. Will definitely be returning and getting more services here.

Subaru of Corvallis was really great during the purchase process they do everything they can to help you get into that car. However I highly suggest financing through your own bank and getting a extended warranty through your own company. They take a minimum of 8 to 10 weeks to refund any extended warranty, industry standard is 4 to 6 weeks. When you try to inquire about the extended warranty refund nobody will answer you. I have left several emails and gotten no response. Refunding your your money is not a priority to them only taking it. I will absolutely be buying another Subaru but it will absolutely not be from this dealership.

From the greeter as we drive into the parking lot to the customer service person who hands us the keys to our car after the service has been done, we have always received the most courteous, professional and satisfactory service from Subaru of Corvallis. I highly recommend this business to any Subaru owner!

Houston , the representative who took my call, was extremely considerate and helpful. During the day of service, he called me to explain how things were going. When I picked up my car, everything was handled efficiently and in a friendly manner. I have taken my car to this dealership several times with similar experiences. Thank you!

The staff and service technicians are all so friendly and approachable. I would not hesitate to bring your vehicle into this shop. Thanks JJ for the great shuttle service and Houston for working in my car service and repair for an efficient and friendly experience.

Christian was the best Sales Person we have dealt with in over 60 years of car purchases! Thorough, sharp, knowledgeable, attentive, and accommodating, and so helpful in the process of the VIP program we were in.

Prompt professional service from the scheduler, the service representative and the repair technician. Cory explained my repair options and guided me through the process. Clean, pleasant waiting area with many amenities and a shuttle service. This will be my go to Subaru service provider!

Polite & friendly customer service. Thorough maintenance inspection check. Very impressed by service department. Their staff is friendly & the maintenance service was finished before the estimated completion time.

Service at Corvallis Subaru was excellent as usual. Professional, thorough, and quick. I won’t go anywhere else.

Simple process of getting into a new Subaru. Eric was super helpful. Paperwork was quick and easy. Definitely recomend this dealership.

Eric was a pleasure to work with every step of the way! I highly recommend Subaru of Corvallis if you’re in the market for a new car!

I really appreciate your dealership. Alex Depaz represents your company so well. He sets a very high bar for customer service. He obviously really cares about customer satisfaction and goes the extra mile to make sure the customer understands the work that was done on the vehicle. Alex is a tremendous asset for your dealership. I have worked for a dealership and know he has a tough job. He handles his job with great care and grace. I am a happy customer thanks to Alex!

I wouldn't change this dealer for anyone. Service doesn't push to have work done yet lets me know what will need to be done at a later time. Rene and Houston worked closely with us when we brought our cars in to make sure we got out at a decent time due to the distance we had to travel afterwards. Kudos to the gal that set up our rental car and another gal that came out to help us by answering questions about that car. All around great place to take my car!!!

I had a very positive experience at Subaru of Corvallis. Houston and his team told me my tire treads were getting thin at my last regular servicing. I was able to get all-weather pre-siped (sp?) tires in time for my trip to Eastern Oregon this weekend. Thrilled to be safe to drive AND to NOT HAVE TO WORRY ABOUT CHAINS. The service was very professional, the whole team was great to work with.

Great experience Sullivan sales guy bent over backwards to deal with our special needs. Dealership clean organized quick work.

I was pleasantly surprised when I came in for my 30k maintenance, they told me that I didn't need transmission fluid changed yet if I wasnt doing mostly city stop-and-go driving. I'm used to be up sold everywhere I go!

Customer service was great. Went over the work that was done in detail and answered all questions.

Best car buying experience! My guy Sully took great care of us, and he'll take great care of you too!

Absolutely horrible, won't talk price over the phone, sneaky tactics. Won't sell a vehicle for even MSRP. Don't come here as you won't get a deal.