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Steve Fay - State Farm Insurance Agent 18th Ave, Brooklyn

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5
Closed
Tuesday9AM–5PM

+1 718-676-4900

http://www.sf1922.com/

6608 18th Ave, Brooklyn, NY 11204, United States

Apply Online

    Services

    • Auto Insurance
    • Commercial Insurance
    • Disability Insurance
    • General Liability Insurance
    • Health Insurance
    • Life Insurance
    • Pet Insurance
    • Property Insurance
    • Renter 39 S Insurance
    • Apartment Insurance
    • Business Insurance
    • Business Owners Insurance
    • Comprehensive Insurance
    • Condo Insurance
    • Condo Insurance
    • Contractors Policy
    • Coop Insurance
    • Engagement Ring Insurance
    • Farm Insurance
    • Financial Services

    Steve Fay - State Farm Insurance Agent Reviews

    J

    Jack Wong
    5

    Vivian is the greatest agent I ever met. Super friendly and helpful, if you really need a help she is always welcome even off her business hour. I have all my family's auto insurance under her and she never gets me worried. On my way to getting my house insurance, she really help a lot and give me many great advices to avoid mistakes. No matter what kind of insurance u want go with state farm, you should always look for VIVIAN !!!

    Response from the owner

    Hello Jack, wow! Thank you so much for the feedback! We appreciate your business and can't wait to see you again for your Home Insurance!

    A

    Allen allen
    5

    Sora is the most helpful insurance agent I have ever dealt with. She is honest and up front with everything. They actively look for the best coverage and are always looking out for the customer. Definitely a person who cares for the customer. If you have a claim she always gives the right advise and made me feel comfortable.

    Response from the owner

    Hi Jack- Thank you for sharing this with us! We're so happy to hear that Sora exceeded your expectations and showed what the insurance-buying experience should be. Your feedback means the world to us. We will continue to walk the extra mile and exceed your expectations. Here for you anytime! Sincerely, Steve Fay State Farm

    E

    Eric Leung
    5

    They are friendly, kind and professional, especially Ms. Sora and Vivian. When I have any question about my policy , they always provided fast and simple response to solved all kind of issues. Also, their rate is affordable and reasonable. many thanks.

    Response from the owner

    Hi Eric- Thank you for your review, we’re so glad to hear that Sora was able to help you out with your insurance needs. It’s always great when we can help insure policyholders at the best rates – whether it be car insurance, home insurance, life insurance, and financial services! I’ll let Sora know that you appreciated her assistance and she will be thrilled. Sincerely, Steve Fay State Farm

    J

    Jiaxu Lin
    5

    Had my policy renewed with Vivian today. Great to know that adding a hospital income policy could actually lower my total premium. Plus I have extra coverage for myself. Highly recommended to speak to her

    Response from the owner

    Hi Jiaxu- Thank you. We’re thrilled that you were satisfied with your Hospital Insurance. Your feedback is appreciated, and we hope to be of help again soon! Sincerely, Steve Fay State Farm

    R

    Richard Rozhik
    5

    Best insurance representative! Very easy to communicate with, answers all questions with in depth knowledge, and very professional! I highly recommend this insurance broker- they will go above and beyond , will give you all the possible options and detailed, and best of all they’ll give you the best price!

    Response from the owner

    Thank you Richard! Steve Fay State Farm.

    A

    Allen Lo
    5

    Olivia was very helpful since day one I’m with her. She followed up and explained everything clearly and in full detail. She even gave me couple call to remind me stuff often. Very nice and professional.

    Response from the owner

    Hi Allen- Thank you for your review! It sounds like Olivia provided the 5-star customer service that we are known for. We are so happy to hear that your experience with us were up to par with your expectations. We take pride in the quality of our service and hope that we can continue delivering great, responsive attention to our policyholder's needs. If there is anything else we can do for you, please let us know! Sincerely, Steve Fay State Farm

    D

    Don Chan
    5

    Sora did a great job for helping me with my car insurance and it saved me a lot. She’s so professional by providing all the information that I needed and the process was easy and quick!

    Response from the owner

    Hi Don- Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience with Sora. Sincerely, Steve Fay State Farm

    k

    kit Mariano
    5

    Overall I had a pleasant, informative and no-pressure experience with the Steve Fay StateFarm Agency in Brooklyn strictly via phone and email. I spoke with office associate, Ms. Jackie Situ to help me search for a more affordable and adequate coverage for my home since my current insurer had raised the premiums quite high. I forwarded my current coverage amounts to her and she provided me with a much more economical premium than the one I had with equivalent coverage. Everything was done without having to travel to the site. All necessary documents sent to me in a timely manner. Like I said, no pressure, no sales pitch, no rush. Just professional service to meet my family's home needs with adherence to our budget. I am a very satisfied customer. Thanks Jackie and StateFarm!

    Response from the owner

    Hi Kit- We appreciate the kind words! I’m thrilled to hear that Jackie was able to provide stellar service and deliver premiums that made sense for your family. It’s always humbling to hear how we’re able to make our customers’ insurance experience better. We put a lot of work into that, and so I’m glad to hear we were able to help you out. Have a great day, and thanks for the review! Sincerely, Steve Fay State Farm

    X

    Xuyan Yang
    5

    Olivia Zhao is the best agent I have ever met. Always respond to messages and calls as soon as possible . Correct and very patient in answering all my questions . I highly recommend her .

    Response from the owner

    Hi Xuyan- Thank you so much for your review! We are so grateful when our valued policyholders take the time to share their experiences. We are happy that you had excellent service from Olivia. I will pass your kind words on to the team members! Sincerely, Steve Fay State Farm

    A

    Ahmad Shoubir
    5

    Worked with Jackie Situ to bundle the insurance for my home and auto. She was great! Worked through multiple iterations analyzing coverages. Highly recommend.

    Response from the owner

    Hi Ahmad, we are so happy that you were taken care of so well by Jackie! Yes, Jackie is great at educating our clients about home insurance and auto insurance! Steve Fay State Farm.

    R

    Richard Gonzalez
    5

    Vivian Zhen was more than helpful when renewing my policy and actually saved me some money when doing so. I would highly recommend using this agency!

    Response from the owner

    Hi Richard- Thank you for your kind remarks! Come back and see how we can help insure your home, business, life, and retirement. Sincerely, Steve Fay State Farm

    M

    Ming W
    5

    My cousin has insurance with State Farm. She referred me to Vivian. I transferred the policy today. Vivian went over the coverage with me. So helpful

    Response from the owner

    Hi Zhuoming- Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about our office! Sincerely, Steve Fay State Farm

    t

    tao chen
    5

    My family referred me to Vivian. Transferred my policy to State Farm today. Got excellent service and save money on my insurance

    Response from the owner

    Hello Tao, Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

    J

    Jasmine Li
    5

    We have auto insurance with this office. Had a car accident and the car is total loss. Vivian assisted us for the claim. Excellent service.

    Response from the owner

    Hi Jasmine, Thank you. We’re thrilled that you were satisfied. Your feedback is appreciated, and we hope to be of help again soon! Sincerely, Steve Fay State Farm

    J

    Juan Bermejo
    5

    Jennifer was a great help was able to help me get a better quote then my old insurance definitely recommend

    Response from the owner

    Hello Juan, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

    q

    qia cheng zhen
    5

    Transferred my insurance from GEICO to State Farm. Came in for photo inspection and applied life insurance with Vivian today. The service of this agency is great

    Response from the owner

    Hi Qia- Thank you so much for the review! We are so happy to hear that you receive great service from Vivian. It always makes our jobs easier when we hear such positive feedback. Sincerely, Steve Fay State Farm

    I

    Isaac Abraham
    5

    Wow! Jackie was so helpful and knowledgeable and literally got me home insurance for HALF of what I'm currently paying! I'm also saving money on car insurance! What an amazing experience!

    Response from the owner

    Hi Isaac- At Steve Fay State Farm it is our goal to make the insurance process as easy as possible and we are so glad this was your experience! It’s especially wonderful to hear that you received great service from Jackie. Thanks so much! We cannot wait to help you and your family with all your future insurance needs. Sincerely, Steve Fay State Farm

    Y

    Yancy Lee
    5

    My agent is Sora. She is very nice and patient. Highly recommend her if you are looking for auto insurance with better price.

    Response from the owner

    Hi Yancy- Thank you for taking the time to write a review! I’m so glad to hear that Sora was able to make your experience with us a memorable one. We hope that in future visits we'll be able to help insure all your risks. If there are any specific areas where we can improve upon , please do let us know as feedback is always welcome here. Sincerely, Steve Fay State Farm

    W

    Wincy C
    5

    Sora is very professional and detail oriented. She helped me through the process with the auto insurance and answered all the questions I had. Definitely recommend Sora from State Farm!

    Response from the owner

    Hi Wincy- Thank you so much for choosing to insure with us. This review made our day! Sora is one of our best and we are glad to hear you received the excellent customer service we are known for. We hope to see you again soon. Sincerely, Steve Fay State Farm

    j

    jian tang Feng
    5

    I have auto loan and insurance with State Farm for few years. Vivian provide excellent service. She also helped me to get the affordable life insurance. Would recommend friend and family to her as she is great.Thank you Sora! She was very nice and helpful

    Response from the owner

    Hi Jian - Thank you for continuing to entrust our office with your business! We love to hear that Vivian helped you get the right amount of coverage for your auto and life insurance needs. We are grateful for your business and wish you safe driving this holiday season. Sincerely, Steve Fay State Farm

    J

    Jiayi Li
    5

    My experience with State Farm so far has been great. Jackie was extremely professional and helpful. I was offered a very competitive price compared to other auto insurance companies. She made the entire process smooth and easy, provided responses in a timely manner. Will absolutely recommend her to all of my friends!

    Response from the owner

    Hi Jiayi - Thank you for your fantastic review! Jackie has a passion for assisting clients and she is extremely knowledgeable when it comes to best ways to save our customers money while offering the best coverage. She always goes above and beyond to help our customers. Thank you for your business from our team. Sincerely, Steve Fay State Farm

    E

    E W (Eddy)
    5

    Just purchased car insurance with them. Great working with Sora. She’s very attentive and helpful. Their quote was competitive to GECIO and best then which why I switched.

    Response from the owner

    Hi Eddy- Thank you for leaving a great review! It is our mission to help you save money while offering great coverage. Thank you for choosing Sora's expertise to address your insurance needs. We hope to help you again in the future! Sincerely, Steve Fay State Farm

    L

    Lee Tammy
    5

    Olivia has been a great help for solving all my insurance issues, very friendly, quick response and always call to confirm details to make sure everything is good.

    Response from the owner

    Hi Lee- Thank you for your review. We will share this with Olivia to let them know how we are doing. Sincerely, Steve Fay State Farm

    C

    Chen Ting
    5

    I have purchased a life policy with Katniss. She’s professional and helpful. I will recommend my friends to look for her.

    Response from the owner

    Hi Chen- Your kind words are greatly appreciated and we hope you won't hesitate to let us know if we can service your insurance needs in the future! Sincerely, Steve Fay State Farm

    I

    Ilya Kotlyar
    5

    Thank You Bek for insuring my cars. Great professional work. Thank You very much!

    Response from the owner

    Hi Ilya- Thank you so much for the great review! If there are any other services you need, we can help you with Home Insurance and Life Insurance. Sincerely, Steve Fay State Farm

    K

    KENNY GU
    5

    Sora is the most helpful insurance agent that I have ever deal with. She is honest and up front with everything

    Response from the owner

    Hi Kenny- Thank you for the kind words! We’re so happy your visit went so smoothly. Would you mind sharing with your friends who are due for a service appointment, too? We’d love to continue providing great service to awesome customers like you. Thanks again! Sincerely, Steve Fay State Farm

    w

    weicheng huang
    5

    Our agent, Sora is very supportive, responsive and knowledgeable. She made the entire process smooth.

    Response from the owner

    Hi Weicheng- Thanks for the positive review! We love hearing from our customers – especially when our team members are able to make the insurance process smooth and easy. Sincerely, Steve Fay State Farm

    E

    Edward Molloy
    5

    Jackie was great, helping me get through some of the difficulties in insuring my home.

    Response from the owner

    Hi Edward - We are so glad to hear that you had a great experience with our office! If you ever need help, feel free to reach out at (718) 676-4900. We will be happy to guide you through any questions you may have. Sincerely, Steve Fay State Farm

    E

    Emma Faljean
    5

    Luis was amazingly helpful and patient! Took us over a month to get everything sorted and he was great throughout Definitely recommend !

    Response from the owner

    Hi Emma- Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we do business. We will definitely pass along your kind words to Luis. Sincerely, Steve Fay State Farm

    K

    Kay Li
    5

    I want to thank Jackie for helping me with my house insurance. She's very helpful, knowledgable, and respond to my email very quick. I worked with her for my car insurance first and worked with her again for house insurance. She's the best!!

    Response from the owner

    Hi Kay- Wow, thanks for your kind remarks! I’m so happy that we were able to help you figure out your home insurance. We hope that you plan to keep doing business with us! Sincerely, Steve Fay State Farm

    M

    Malika Kodirova
    5

    I’m registered with PA State Farm agency. Bek helped to me to resolve my issue by contacting my agents office. Thank you so much!!!

    Response from the owner

    Hello Malika, we are glad to hear we provided you with top-notch service! We appreciate the feedback.

    h

    han yuan
    5

    I’m so glad I have good rating and switch my auto policy to State Farm. Thank you for Katniss.

    Response from the owner

    Hello Han, I'm glad we gave you the best service with getting you auto insurance. Thank you!

    J

    J
    5

    Vivian is great. Help me to save over $100 a month for my auto policy

    Response from the owner

    Hi J- Thank you for choosing our office for your business! We are glad to hear that Vivian was able to help you save on your car insurance. We hope to see you back for home insurance and life insurance! Sincerely, Steve Fay State Farm

    h

    herman xian
    5

    My friend referred me to Vivian for auto insurance. She helped me to transfer my auto policy to state farm today. Saved me more than $100 a month

    Response from the owner

    Hi Herman- Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime. Sincerely, Steve Fay State Farm

    J

    Jenny Ng
    5

    I highly recommend Daniel Liu. He was so patient with me throughout the entire experience as I had many questions. He answered all of my questions and more. He went above and beyond to help me find the best possible quote/price and spent the time to explain everything to me. If I could give more than 5 stars, I would.

    Response from the owner

    Hi Jenny- Thanks for your review! I’m so happy to hear Daniel provided a great experience for you. We love hearing from our customers and we’re always looking for ways to improve our customer service. I’ve passed your feedback our team – they’ll be thrilled that they were able to make a difference in your life! Sincerely, Steve Fay State Farm

    S

    Shi chun Lin
    5

    Vivian is very nice and helpful. I have my insurance with her for few years. Happy with the service

    Response from the owner

    Hi Shi- Thank you so much for sharing! We want to acknowledge the extra effort you put forth on the business’s behalf to give us a great 5-star review! We are so grateful for your business with us, and are so happy that you had a fantastic experience with Vivian. Sincerely, Steve Fay State Farm

    D

    Dorra Robitaille
    5

    Rentals insurance gives peace of mind and the process with this State Farm agency was easy and very affordable.

    Response from the owner

    Hi Dorra- Thank you for recommending our Renter Insurance in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon. Sincerely, Steve Fay State Farm

    K

    Kahor Valiev
    5

    Just got my Auto and Health policies. Affordable prices and great service. Thanks Bek!

    Response from the owner

    Hi Kahor- Thanks so much! Looking forward to working on your life insurance and home insurance next. Sincerely, Steve Fay State Farm

    W

    Wendy Chen
    5

    Thanks Sora for taking such great care of me and my family. Your office staff provides the best customer service in Brooklyn!! They always go above and beyond for us. I appreciate you taking care of our auto, home and life insurance needs!

    Response from the owner

    What a great review Wendy!!! It is much appreciated to see our policyholders recognize the hard work of Sora Fung and others in our agency. We hope you continue to remain our policyholder for many years to come. Thank you, Steve Fay State Farm.

    C

    Cyrus Chen
    5

    Katniss is very nice and professional.she’s help me me to switch my policy and very cheaper premium.

    Response from the owner

    Hi Cyrus- It’s wonderful to hear that you got great service at a great price! Thanks so much for supporting us with a five-star review for Katniss. We hope to work with you again in the future! Sincerely, Steve Fay State Farm

    H

    Hechang Yu
    5

    My friends has auto and life insurance with Vivian. They referred her to me. She explained the coverage in details.

    Response from the owner

    Hi Hechang- Thank you for the kind review! We are so proud that we earned your business. We will be sure to let Vivian know that you appreciate her! Sincerely, Steve Fay State Farm

    M

    Maryann Gallina
    5

    Just got my auto insurance. Great premium and service. Thanks Bek

    Response from the owner

    Hello Maryann, glad Bek was able to give you the best service on your auto insurance. Thank you!

    Y

    Yan Xu
    5

    Excellent service. We are very glad to have Vivian as our State Farm representative! She is very professional. She help all of my family members to get different kinds of life insurance. Highly recommend Vivian !

    Response from the owner

    Hi Yan - For you to recommend Vivian makes our day! Thank you for such a fantastic review and for letting us service your family. All of us at Steve Fay State Farm are grateful for your business and wish you and your family to stay safe and healthy. Sincerely, Steve Fay State Farm

    a

    angrybaby Yen
    5

    Who needs to buy life insurance I recommend Katniss,She is very professional and helpful.

    Response from the owner

    Hello Yen, thank you so much for your business and feedback. If any of your friends or family need help with getting Life Insurance, please let them know about us!

    M

    Mahmoud tyar
    5

    Thanks for providing me affordable quotes Bek. Definitely coming back when I purchase a car

    Response from the owner

    Hello Mahmoud, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon with auto insurance.

    K

    Kata Caicedo
    5

    Vivian was really shaming, helpful and extremely knowledgeable Very satisfying speaking to her.

    Response from the owner

    Hi Kata- We're happy to see that you had a 5-Star experience with Vivian. Thanks for sharing! Sincerely, Steve Fay State Farm

    J

    Julio Martinez Jr
    5

    Luis’ amazing customer service made it all the difference. I recently purchased a car and was shopping around for the best insurance options. Luis reached out and was very clear in communicating all info and clarifying my questions. If you are in the market for a great experience and quality customer service along with competitive prices and better discounts, please be sure to ask for Luis. Fully recommend him and State Farm (:

    Response from the owner

    Hi Julio- Thank you for taking the time to share this positive rating! We will make sure to share this with Luis to let them know to keep up the amazing work and hope you'll stop by again soon when you're in Brooklyn. Sincerely, Steve Fay State Farm

    B

    Brenda Lee
    5

    I have been insured with State Farm for many many years and I have been with Steve Fay for several of those many year. I have home & auto with State Farm. Steve Fay is a great agent & his staff is very helpful at all times. Steve is always willing to help with any matter concerning your products, home or auto. Whenever I call him for any matter relating to my insurance he is always willing to get involved his last words are “let me see what I can do” and what he does is always helpful. I recommend Steve Fay as a State Farm Agent 100%.

    Response from the owner

    Hi Brenda- Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us — and we agree, Steve is truly one of the best agents! We count ourselves lucky for customers like you. We look forward to working with you again in the future! Sincerely, Steve Fay State Farm

    J

    Jamie Li
    5

    This place has the best customer service ever period. I've been to many other insurance agencies none of them has this kind of service. I would like to Thank you Vivian for helping me out she is extremely professional. Vivian is the best agent I've ever met I highly recommend you look for her.

    Response from the owner

    Hello Jaime, Wow, thanks for your kind remarks! I’m so happy that we were able to help you figure out your insurance. We hope that you plan to keep doing business with us!

    h

    hong lin
    5

    I’m so glad that I found Olivia at State Farm as my professional agent. She patiently explained every detail of the policy and all the questions we had. No matter what kind of documents we needed she will help me in time. Highly recommend

    Response from the owner

    Hi Hong- You made an excellent point with the superb customer service that Olivia provided. Hopefully, the next time you visit, we can help insure your home, auto, life, and business! Sincerely, Steve Fay State Farm

    S

    S L
    5

    I highly recommend State Farm Insurance, especially Steve Fay branch and agent, Jackie Situ. I moved to NJ, and needed to add couple NJ specific sections for auto insurance. CS agent have added some unnecessary sections however Jackie went thoroughly on insurance and revised it properly before making payment. She answered promptly to all my questions every times. I highly recommend to contact this branch :)

    Response from the owner

    Hi S- Thanks so much for taking the time to write this review! We appreciate your kind words and were glad to be able to make your insurance experience easy! We try our best to do a thorough Insurance Financial Review of coverages with all our policyholders to make sure they are fully covered at reasonable premiums. Sincerely, Steve Fay State Farm

    S

    Savitri Batchoo
    5

    I spoke to Luis at Steve Fay's State Farm Agency. Luis was very professional, patient and I had the greatest customer service experience. Besides which, State Farm has a great reputation and I was totally pleased. I look forward to a great relationship with with this State Farm Agency. Thank you.

    Response from the owner

    Hi Savitri- Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes. Sincerely, Steve Fay State Farm

    R

    Rosa Roitman
    5

    Luis Rivera was a great rep who explained everything to me in great detail. I was looking for home insurance for my co-op and he explained all that I needed to hear and gave me a great rate. Thank you very much Luis!

    Response from the owner

    Hi Luis- We are so grateful for your review. Thanks for sharing your rating with us and the community. Sincerely, Steve Fay State Farm

    J

    Jerry Giarraffa
    5

    Had a accident last week n State Farm claims tried to give me all the liability in the claim. Well Thank God STEVE was nice enough to fight along side of me until we proved that the accident was 100 percent NOT MY FAULT to the claims Dept. How many other people would do that ??? Not too many for sure. Steve is the best agent I’ve ever dealt with. Strictly professional n very kind. If your looking for any insurance for home or car stop looking. Steve’s the man !!!

    Response from the owner

    Jerry, I really appreciate your kind words! Thank you for trusting me with your insurance needs! Happy to be in your corner. Steve Fay State Farm.

    Y

    Yan Wu
    5

    Ms. Katniss is very knowledgeable and responsible lady. She’ve done a spectacular job for my car insurance with a very satisfactory price no one can beat it. No matter how many questions I asked her, she always explain details patiently! Definitely stick with her!

    Response from the owner

    Hi Yan- Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Sincerely, Steve Fay State Farm

    C

    Connie Mui
    5

    Sora was friendly, efficient, and helpful. She’s knowledgeable with the insurance policies and made the insurance switching process smooth and easy.

    Response from the owner

    Hi Connie! Wow, thanks for your kind remarks! We are so happy that Sora was able to help you out with your auto insurance needs.

    N

    Nancy Chen
    5

    Recently bought my new mini van. And Sora worked so hard on the best price insurance for me. Highly recommended. 👍

    Response from the owner

    Hi Nancy- Thanks for sharing your experience with us! We're so pleased you chose to insure with us. Sora is indeed one of our best. Sincerely, Steve Fay State Farm

    e

    elaine liu
    5

    I’m so glad my first time bought car insurance chose State Farm and Thanks for Katniss. She’s very nice,she expected the policy to me in great detail.

    Response from the owner

    Hello Elaine, we appreciate you taking the time to let us know about your experience with getting Auto Insurance! If there’s anything else we can help you with, please let us know.

    J

    John Tse
    5

    Look for Sora!! Such a pleasant person to deal with. Got everything done within 15min and walked out with a rate lower than other insurance companies.

    Response from the owner

    Hello John, Thank you so much for the great review! If there is any other service we can provide for you or questions we can answer, please get in touch with us!

    J

    Jie Zou
    5

    Highly recommend to look for Sora. She was a great help today and lowered my car insurance by alot.

    Response from the owner

    Hello Jie, we are happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon!

    B

    Billy Yong
    5

    This State Farm has better service than the other one I walked in near by my house. Sora helped my mother with her house insurance and I got to insure my car there too. My car insurance was cheap since I have been driving for a long time with no record. Sora offered something even better. Nice office and great service.

    Response from the owner

    Hi Billy- Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we do business, one of which we're really proud of, the excellent service you've been experiencing. We'll be sure to let Sora know of your glowing review. Sincerely, Steve Fay State Farm

    L

    Li Jing
    5

    I have my auto insurance transferred to State Farm 2 years ago. Happy with the service. Vivian always answers my questions and gives good advice.

    Response from the owner

    Hi Jing- We're pleased to know that your experience with us was a good one! Thank you for entrusting us with the care of your insurance policies and for taking a moment to recommend us to others. Sincerely, Steve Fay State Farm

    Y

    Yuanxing Li
    5

    Completed policy review with Vivian. She explained to me the coverage and we increased the liability limit. Appreciated cuz no one has told us we had such low limit

    Response from the owner

    Hi Yuan- Thank you very much for such great review! We work really hard to offer insurance at the best prices with the best possible customer experience, so I am happy to see that reflected on your last visit. We made sure the Vivian got the recognition she deserved. She was really happy to see your review. Hope to see you again soon! Sincerely, Steve Fay State Farm

    W

    Wei Yi
    5

    I had a very good experience with agent Jackie Situ, the communication is smooth with quick response, she had good support on every aspect where I had questions from asking quote to finalizing policy.

    Response from the owner

    Hi Wei- Thanks for such a glowing review! We greatly appreciate the trust in our office for your business. It's always great to hear positive feedback. We hope to help insure all your future insurance needs! Sincerely, Steve Fay State Farm

    V

    Vadim Agafonov
    5

    I had a great experience with State Farm insurance company. Price and high quality, professionalism. Jennifer so nice and understanding, thank you!

    Response from the owner

    Hi Vadim- For you to recommend Jennifer makes our day! Thank you for such a fantastic review. All of us at Steve Fay State Farm are grateful for your business and wish you and your family to stay safe and healthy. Sincerely, Steve Fay State Farm

    v

    vicky chen
    5

    The agency is very professional, especially Sora, she’s super nice and very helpful, answered all my questions promptly! Will definitely recommend Steve Fay to all my friends who seeking to purchase insurance plan.

    Response from the owner

    Hi Vicky- Thank you for your review! I’m so glad to hear that we were able to help you obtain insurance at an affordable rate. We’re always looking for ways to improve the experience at our agency, but it’s great to know that we are on the right track. Let me know if there is anything else we can do to make your next visit even better. On behalf of everyone at Steve Fay State Farm, thank you! Steve.

    C

    CHRIS LIANG
    5

    Sora was a pleasure to work with. I would highly recommend her for all of your insurance needs. She was very professional and made the whole process so easy for us. The service was fast and all my questions were answered. I’m very happy with her services!!

    Response from the owner

    Hi Chris - Thank you for the awesome review! You’ve given us your commitment to earn your business, and in return, we will commit to providing this same five-star service to you. Thank you, Steve Fay State Farm

    L

    Laura Haliskoe
    5

    Jackie was a pleasure to speak with over the phone . She gave me all the discounts possible to keep my son’s insurance low. Her customer service is outstanding

    Response from the owner

    Hi Laura- Thank you so much for your 5-star review! We will share this with Jackie to let her know to keep up the amazing work. Sincerely, Steve Fay State Farm

    M

    Ming Zhang
    5

    extremely good price at good service, i would highly recommend my insurance agent Sora for her professional knowledge and helped me saved a few hundred on my auto and home policy.

    Response from the owner

    Hi Ming- Thanks so much for choosing to insure with us. This review made our day! We hope to see you again soon. Sincerely, Steve Fay State Farm

    H

    Huei Chin Ng
    5

    Thanks Bek! Very attentive to our needs and answered all our questions. Great professionalism and customer service. Nice office and everyone in the office is very nice.

    Response from the owner

    Hello Huei, we would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

    s

    sian huang
    5

    I have auto insurance with State Fay. My friend referred me to Vivian because she has great reputation.

    Response from the owner

    Hi Sian- Thank you so much for taking the time to share your experience! We take pride in knowing our customers are happy with quality customer service along with competitive prices and better discounts. Sincerely, Steve Fay State Farm

    E

    Eric Yu
    5

    Sora is very professional and timely. She could switch to this better policy with State Farm less than 2 hours for everything. Thanks a lot Sora.

    Response from the owner

    Hi Eric- We are incredibly grateful that you took the time out to leave us a 5-Star review. Sincerely, Steve Fay State Farm

    j

    jeffery tan
    5

    When I hesitated to buy insurance, Sora gave me a good plan. She was good service and patient.

    Response from the owner

    Hi Jeffery- Thanks so much for giving us a 5-star review. Sincerely, Steve Fay State Farm

    A

    Allen Zhu
    5

    Jackie is the best, she's always the first to pick up my calls when i need help and got me set up with a great policy.

    Response from the owner

    Hi Allen- We appreciate your review, thank you for sharing your experience! Please don't hesitate to let us know if there's anything we can do to improve. Sincerely, Steve Fay State Farm

    D

    Dan
    5

    Olivia she is a very nice State Farm agent. Provide an excellent service and a very kind person. Give her an A+.

    Response from the owner

    Hi Dan- Thank you for the review! I know Olivia put a lot of work into providing excellent service, so I’ll be sure to pass your kind words off to her. Sincerely, Steve Fay State Farm

    S

    Steve Ng
    5

    Strong recommend State Farm insurance. Pro service with cheap price. Thank you agent Sora.

    Response from the owner

    Hi Steve- We appreciate the fantastic review and are glad we could be of service for your Auto Insurance. If you have any further needs or questions, please reach out! Sincerely, Steve Fay State Farm

    J

    Juan Rosas
    5

    I went to the office today and had my policy reviewed with Vivian. She is very helpful. Ms Jennifer gave me a good deal on auto . Highly recommend her for any insurance needs.

    Response from the owner

    Hi Juan- Thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back for your renewal appointment. Until then, we’re here if you need anything. Sincerely, Steve Fay State Farm

    y

    yarelyn lopez
    5

    Anna is wonderful person to work with. Extremely polite went above and beyond to help me. Thank you Anna 😊

    Response from the owner

    Hello Yarelyn, we appreciate you taking the time to let us know about your experience with your auto Insurance! If there’s anything else we can help you with, please let us know.

    T

    T Kuok
    5

    I was getting help by one of the staff named Sora, she's very helpful and professional. I was having a lot of questions about the insurance, but she's very patience and explained every detail to me. Strongly recommend to look for her and I would definitely recommend her to my friends and family.

    Response from the owner

    Hi Kuok - It was our pleasure to provide you with a clear explanation of our services. It's important to us to make sure each policyholder gets the right coverage for the best price. Thank you for the 5-star review for Sora! We appreciate your business and look forward to working with you again in the future! Sincerely, Steve Fay State Farm

    刺Cì
    5

    I used to buy COUNTRY-WIDE car insurance from Ping An Insurance, and it cost about 2900 a year. I feel that this insurance company is very bad and expensive. Now I switch to StateFarm, I can save a lot of money a year. It is worth mentioning that ,A worker in StateFarm named Sora is so kind and patient that she gives responses to my email even when she is not at work .Everytime I have problems she helps me go through with them.It is her who helps me save a lot of money by getting rid of many unnecessary fee.She is the most professional and nice worker I have ever met.I definitely would recommend her to all my friends!!!

    Response from the owner

    Hi Ci- Happy customers make us happy so this is fantastic to read! We are so glad that you were to get great coverage for your car at the best price around. We especially love that Sora helped the process go quickly and smoothly. Thank you for your business! We cannot wait to help you and your family with all your future insurance needs. Sincerely, Steve Fay State Farm

    A

    Avazkhon Mirzoev
    5

    Thank you Bek for insuring my cars! Great rates

    Response from the owner

    Hi Avazkhon - It’s a joy to receive your positive feedback, and thank you so much. Sincerely, Steve Fay State Farm

    Y

    YANJUN LIU
    5

    Sara she is very kindly and friendly,She service was great!

    Response from the owner

    Hello Yanjun, happy to hear Sora gave you the best service on your auto insurance! Hope to see again soon!

    H

    Hao Qiu
    5

    My friend referred me to Vivian as she provide excellent customer service. She is not like other agent who always push me to buy unnecessary product. I transferred auto insurance to State Farm today. Also got my life insurance

    Response from the owner

    Thank you for entrusting us with your insurance needs! Vivian is definitely a great agent who goes above and beyond to take care of our customers. She is great product specialist especially in the life insurance products. Vivian or Vivi as we call her in the office takes pride at what she does! Warm Regards, Steve Fay State Farm.

    S

    Shirley Wu
    5

    Sora was extremely friendly, professional, and efficient in taking care of all my needs and more. Very happy with the service I received and will definitely be happy to recommend friends and family to her. Thank you Sora!

    Response from the owner

    Hi Shirley- Thank you for sharing your experience with Sora! We’re so glad to hear that our process was easy for you. Our team is always trying to make sure policyholders receive great service, so we are happy to know that’s what happened for you! Sincerely, Steve Fay State Farm

    W

    Wendy Cheng
    5

    I had a very pleasant experience with Katniss. She was very patient and detailed in quoting auto insurance and got be the best deal possible. I also had a previous experience with my auto loan with sora, so I can say that every person that I have been in contact with here have been extremely helpful abs friendly. I would definitely recommend.

    Response from the owner

    Hi Wendy - Thank you so much for sharing! We want to acknowledge the extra effort you put forth on the business’s behalf to give us a great 5-star review! We are so grateful for your business with us, and are so happy that you had a fantastic experience with Katniss and Sora. Sincerely, Steve Fay State Farm

    B

    Bakyt Zhaksylykuly
    5

    Bek, thank you so much for your help to get me an auto and renters policy

    Response from the owner

    Hello Bakyt, Wow, thanks for your kind remarks! We are so happy that Bek was able to help you out with your auto insurance needs.

    V

    Valerie Izrailova
    5

    I am a new policy holder and I had a lot of questions and concerns about how State Farm’s policies operate. Bek, from the office on 18th ave, took the time and patience to answer each of my questions in great detail so that I was better aware of all the steps I had to take as a new client. He was very helpful and professional. I will make sure to reach out to him if I ever need any assistance because he were quick in his response times and knew what he was doing.

    Response from the owner

    Happy customers make us happy so this is fantastic to read! We are so glad that you were to get great coverage for your car at the best price around. We especially love that Bek helped the process go quickly and smoothly. We pride ourselves on timely communication, professionalism, and providing a great customer experience. Thank you for choosing Steve Fay State Farm and we hope to see you back soon for all your future insurance needs – home, auto, life, business, financial services, investments, you name it! Sincerely, Steve Fay State Farm

    X

    Xing Weng
    5

    Thanks for agent Katniss. She’s very helpful and good service. I choose State Farm because my friend recommended her .

    Response from the owner

    Hi Xing- Thank you for trusting us with your service and we are glad you had a good experience with Katniss! Thank you for leaving a review. We look forward to working with you again for your future insurance needs. Sincerely, Steve Fay State Farm

    李清风
    5

    I’m so glad to purchased auto policy with Katniss. She’s helpful and professional. Thanks so much.

    Response from the owner

    Hi- Thanks so much for sharing your experience with us. We hope to see you again soon. Our team appreciates you taking the time to leave an excellent rating. Sincerely, Steve Fay State Farm

    G

    Guri Singh
    5

    Mr. beck davronov,he is very sincerely attend and honest to be work and i am satisfied with his services.thank you

    Response from the owner

    Hello Guri, Wow, thanks for your kind remarks! We are so happy that Bek was able to help you out with your auto insurance needs.

    J

    Jenn QM
    5

    Overall experience with Jackie was fantastic. Originally was just insured with Auto but Jackie followed up as I had previously asked for a home insurance quote but never changed. Had numerous amount of questions for Jackie and Jackie had professionally responded to all my questions and concerns. Was very satisfied with the entire process and was able to save quite a lot. Really respect her professionalism and able to give quality advice. The competitive price was definitely a plus!

    Response from the owner

    Hi Jenn - Thank you for your feedback! We are indeed very fortunate to have Jackie on our team! She truly cares for our policyholders and strives her best to provide an outstanding customer service.

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      Steve Fay - State Farm Insurance Agent is located at 6608 18th Ave, Brooklyn, NY 11204, United States. You may refer to the map and find the best way to access it.
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