Star Mortgage Washington St, South Easton

Jay Austin is top notch in getting the best mortgage possible for your needs. He takes the time to patiently explain every aspect of the mortgage process and is extremely knowledgeable, responsive, honest, professional, KIND and truly cares! I have used him twice to obtain a mortgage, most recently when I moved again. Jay will guide you with his utmost calmness and patience every step of the way and explain things as many times as you need. He will be there for you through the end and makes it a smooth process. He even called me right back while he was on a family vacation last summer. You will be in the best of hands to have Jay and his team in your corner and will NOT be disappointed.

Jay is fantastic. He has helped me with several purchases and helped my son. He is honest and there is save you money not to just get him money. He is great about giving advice on mortgages and other questions. I always go to him with any questions before believing in another offer. Ty Jay keep up the good work!!

We have used Jay Austin twice to take care of our mortgage needs and we couldn’t have had a better experience both times. No matter what questions you have big or small he always gets back to you right away, makes uploading all your documents extremely easy and it has always been a worry free process thanks to him! I couldn’t say enough nice things about Jay he’s such a nice person and always so professional. I highly recommend Jay and would never use anyone else!

We’ve worked with Jay Austin at Star Mortgage as first time home buyers and then for refinancing purposes. The service was outstanding!!! Jay is very knowledgeable, professional, helpful and kind. I cannot say enough positive things about him. We highly recommend Star Mortgage and Jay Austin to anyone looking for a mortgage or refinance service. Truly the best!!!

Jay Austin has been servicing my Clients for many years. He Is very helpful and I love his attention to detail. We are always pleased with his turnaround to get paperwork processed . When my buyer clients use him as a mortgage broker we always have a Seamless and smooth transaction . Jay makes sure the that the buyer get the best rates and put them in the right lending program. He is great with the first time home buyers He takes the time to explain the process . I Highly recommend Jay Austin for all your lending needs

Jay is the utmost professional who walks you, step by step, through the entire process. If its for a first time home buyer, he literally will hold their hand through the entire process. He explains everything in detail and is extremely patient, knowledgeable and mostly he is kind because he cares! His attention to detail ensures that your transaction will be a smooth one from beginning to end. Not only do I recommend Jay As a real estate agent, but I have personally used Jay on all my home purchases (for personal and investment) and I trust him implicitly!

Jay is fantastic and I would highly recommend him. He was very knowledgeable, friendly, and caring. My husband is in the Carpenter's Union and always had multiple jobs within a 3 year period or had been laid off. So at a one point it wasn't looking good for us. Jay wrote a letter for us explaining everything to the banks and he got us our house! I can't thank him enough these past years have been a dream!!

I have used Star Mortgage multiple times to buy and/or refinance my home. Jay and his team make the process extremely easy, virtually stress-free, while at the same time securing a great deal. Jay's candid advice, honest feedback, and steady keel make you feel valued as a customer and the feeling of being in trusted hands. I strongly recommend Star Mortgage and will definitely use them again for my home financing needs.

I’ve refinanced twice with Star Mortgage and Jay over the last several years and the experience both times has been top notch. Jay and team are extremely knowledgeable and professional and easily helped guide us through the process even with some twists and turns, which is exactly when having a team with that experience helps immensely. Highly recommend!

Jay was organized and thorough in our closing. His requests were clear and he took care of every aspect including helping us decide whether to lock in a rate or not. He was wonderful to work with and my husband and I always felt we had his undivided attention. Highly recommend!

Jay is amazing…he makes the mortgage and refinance process so easy and painless! Jay is able to explain it all in layman’s terms and works to get you the best rate possible. I highly recommend working with Jay Austin.

Jay Austin is the BEST! Although he had yet to meet me personally, he answered my call for advice right away, and it was on a Sunday while he was on the golf course! Jay is extremely knowledgeable and organized. He made my home buying / finance process so much easier. And a few years later, he helped me refinance my mortgage to an even lower rate. I will always be grateful for his guidance and service, and highly recommend him!

I highly and enthusiastically recommend Jay Austin. We used Jay for our mortgage needs while looking for a home in 2021. Jay is highly professional , knowledgeable & friendly. We felt very comfortable in all our dealings with him. This was our first home purchase and Jay clearly walked us through the process. Using Jay as our Broker made the financial side of house hunting so much easier and less stressful. Home ownership was a lifelong dream. Jay help us accomplish it! We remain very thankful for his help.

Jay Austin and Star Mortgage are fantastic people and are fantastic to work with. Jay and his team have helped my wife and I to secure mortgages for every one of our purchases, from our starter home almost 10 years ago to a multifamily property just last year and a couple in between. Star Mortgage makes the process simple. They are honest and open about suggestions regarding everything from budget to timing. They are extremely informative about the whole process, I've learned a lot from Jay over the years. Jay is attentive after the mortgage process is over as well. He reached out when interest rates dropped a few years back to make sure we didn't miss an opportunity to refinance, which we ended up doing for a significant overall savings. Jay even helped me with a tip about which insurance company might give me the best rate for our home based on his personal experience as a homeowner, and ended up saving us some money. Overall, Jay and his team go above and beyond expectations. I highly recommend working with them.

I highly recommend Jay Austin and the Star Mortgage Team! I have known Jay for more than 20 years. He has assisted me when I refinanced the mortgage on my previous home. I reached back out to Jay when I purchased my current home in 2017 for my mortgage and then Jay contacted me a couple of years later so that I could refinance when the interest rates went down, this saved me hundreds of dollars each month on my mortgage payment! Jay is knowledgeable and he has many years of experience that he brings to his position. Many Thanks to Jay and the Star Mortgage team!

Jay Austin and Star Mortgage are the most trustworthy brokers out there. I’ve used them multiple times and referred them to many of my friends and family members. Everyone has had the same experience. All positive. Keep up the great work Jay, your honesty is refreshing. Thank you!

Jay at star mortgage is phenomenal as well as his entire staff. He is patient and willing to educate you every step of the way during the mortgage process. I have used him to purchase and refinance my own home and highly recommend him to my real estate clients. He always goes above and beyond! I know I can always count on him to get us to the closing table and make the process as simple as it can be.

Jay was wonderful to work with. He refinanced my mortgage and it couldn't have been easier. He is extremely knowledgeable and walks you through the process. Jay answered all my questions and explained things in a clear and concise way. I recommend Jay to all my friends and colleagues.

Jay Austin is just great! We've had the pleasure of working with him multiple times and it has always been a great experience. He worked hard to find us the best program available and he made the whole process feel seamless. I have recommended him before and will certainly do so again.

Jay has always been detail oriented and found us the best mortgage possible by shopping his multiple lending options. He is also always realistic on what can and can not be done to avoid wasting time and making the process as hassle free as possible. Used the 4-5 times and would definitely go back for any residential mortgages.

Jay Austin and his team were incredibly helpful and patient with me as a first time home buyer. They made sure I understood every step of the process, answered all of my questions, and did an amazing job guiding me and keeping me updated. I highly recommend working with them for any mortgage or refinancing needs!