Spectrum Credit Union - Reston Branch Sunset Hills Rd, Reston

I have dealt with Ruby many times over the past few years and she is always great to deal with. She has great knowledge of all things banking and can help with anything you need. I'll remain a loyal customer thanks to Ruby!

I’ve never seen a bank out of all my years treat their customer like they do.....my sisters account now has now been compromised twice and they act and take their time putting funds back even with police reports....this time with a skimmer that took the information....4 transactions went through on the same day for almost the same amounts and you could not tell this was fraudulent at the same store.....I can not believe you call yourself a credit union with this type of service......she needs to go to the news outlets and newspapers if her money cannot be credited back immediately considering a regular banks can make temporary credits same day with police reports.....something needs be done today for her and her children and family.....this is disgusting customer service and unprofessional to say the least......

The staff in the Reston office branch (Rubie) is so wonderful and professional to work with. She is always pleasant and helpful. She also ensures to get you the correct answer to your questions. I really like that she is always ready to help, and that she always ensures you have what you need when you leave. I have been a member of this credit union for years. I would highly recommend their services.