Space Coast Credit Union | South Dixie | Miami, FL S Dixie Hwy, Miami

I have been a member over 20 years. Always deposite my payroll check and it’s get deposit in full the same day. This week I went to deposit my check and the manager saids it can’t be done. I work for a solid company, never have i ever had a insufficient check. I don’t visit this location a lot. Now I know why!!! Instead of searching the history in my account like other branches do, he said no. Customer service very poor.

I have been to this branch several times and I have been an SCCU member for many years. During one visit I was signing the papers for my car loan. Although the teller was polite, she was not well informed. I had to remind her to return my driver's license (which she left in the copy machine). There were also additional charges in the paperwork which I never authorized, and I had to ask her to remove these. In addition to many other inconsistencies, the whole experience took much longer than it should have. During another visit, I paid off my car loan in cash. I inquired about how to obtain the title and I was told it would be two weeks. I said I needed it sooner and she said she would post a note to my account and it would be released in 72 hours. Now, 13 days later, there is still a lien. I called in and they told me a note was never posted on my account. So now they will post a note and it should be available in 72 hours. I do not appreciate inept workers lying to the customer about the steps they are taking. I cannot sell my car until I get the title. I am now over two weeks in waiting. I would not recommend this branch to others.

My auto loan was placed here and it is the worst service I have ever experienced. They make it hard to pay. Think they want people to incur late fees.

I do not have a week with this bank and it has been my worst experience tomorrow. The first thing to do is close all the accounts that I opened is incredible as having forgotten my internet banking key when trying to recover it asked me in member number that they did not give me the When I opened the account and when I called to solve the problem, his answer was that I have to go to a branch! What a stupid idea so absurd that in order to obtain the unlocking of my internet banking all my accounts have been blocked and I have to go to a branch with the emergency of using my money! But I guess everything goes through something and goes through good! To not stay in this INEFFICIENT BANK FOR ANOTHER DAY!

Place closed way too early without explanation

The best of the branches I have visited. Thank you, Adolfo, Paola, and the entire team!

What a great group of people.