South Carolina Federal Credit Union Legrand Rd, Columbia
+1 803-738-8300
https://www.scfederal.org/
2350 Legrand Rd, Columbia, SC 29223, United States
South Carolina Federal Credit Union Reviews
M
The message I sent corporate: "YOUR IT, APP AND CUSTOMER SERVICE IS THE WORSE! TRYING TO MAKE PAYMENT- PAY OFF PAYMENT- WHAT BANK CAN'T TAKE A PAYMENT??!! This is an unbelievable experience. I am 2 hours from a branch, I have spent the last hour trying to pay off my loan. Online, I had to ask it repeatedly to text or call me a number to verify me to make the payment. I finally receive the code and it said "payment amount exceeds the daily limit of an external transfer". Then, I tried calling in to pay by phone and they refused to take the payment BECAUSE THE CSR SAID I DID NOT SOUND LIKE A MAN! I verified my social, my account number, my DOB and my address and previous address flawlessly and she accused me of not being a man and said she would not take my payment that I would have to travel 2 hours to a branch to pay off my loan!!!! Your algorithm should be deciding my gender (Account #, SS#, DOB# Address, etc), not the assumptions and judgements of your CSRs. ALL OF THIS OVER MAKING A PAYMENT??!! SCFEDCU's archaic IT and customer service has been horrible for all 3 years. I want to pay-off ASAP and never deal with you again."
We are sorry to hear you had some trouble when paying off your loan. A member of our team will give you a call to ensure you were able to pay off your loan. We appreciate your membership and hope to resolve this for you as soon as possible.
J
Sam Fanning helped me get my auto loan approved quickly and easily! Highly recommend doing business here.
Ms Kelly, Thank you for leaving such a wonderful review. Same and the team in Columbia love serving members and exceeding expectations. Thank you for choosing South Carolina Federal Credit Union.
T
Very Poor service!! Had to go into the branch twice and call the customer service line 3 times. The staff needs training on first call resolution. Added a checking account, was told my old card was linked to the account. Not!! Went In a second time for another card. Told me all was fine to use, NOT! Had to call and needed activation, then called another number. Hope it works this time. Poor SERVICE!!
We are sorry to hear about your experience and confusion with your debit card(s). If you have any other issues please reach out to us right away at 800-845-0432.
M
The Customer Service at this Credit Union is Superb!! From my first encounter in 2017 until Present has been nothing less than Excellent!!
Thank you for the kind review, Ms. Eubanks! We appreciate you trusting us with your banking needs and are glad to hear you are enjoying being a member!
E
This credit union was happy to hold my money for years, until I needed it earlier this year and withdrew all but a small balance. The account had been pretty much "dormant" for years, however when I withdrew the bulk of the money, I received a letter on July 21 (dated July 17 ) ... VERY SHORT NOTICE .stating it would be accessed a dormant fee or my funds transferred to the State (???) if I didn't make a deposit or withdrawal by July 25 (giving me only 2 business days after receiving the letter). So I closed my account. When I commented about the small window of opportunity, the CSR advised me, this was disclosed to me when I opened the account (some 20+ years ago) . Don't let your money sit, find someone else to invest it.
V
Great Credit Union. Cassandra was awesome. She was so helpful and thoroughly answered all of my questions. The process for my auto loan was so quick and painless it was unreal. Will definitely go to Cassandra for all of my banking needs going forward.
Ms Dubard, Thank you for choosing Cassandra and the team in NE Columbia with your vehicle loan. We are thrilled you would bring all your banking to us and can't wait to serve you in the future.
K
Friendliest staff of any branch. Always goes above and beyond to be helpful. Very responsive to any questions or issues. My favorite bank ever!!!!!
Thank you so much for the kind words and for taking the time to leave a review. I'll be sure to share you sentiments with the team in North Columbia.
L
The tellers and customer service reps are ALWAYS accommodating and friendly. I have been banking at SC Federal for 10 years and I have never received bad service. Thank you SC Federal for all your hard work ☺
Thank you for the kind words. We appreciate your long-time membership and for trusting us with your banking needs!
C
I refinanced an auto loan for a lower interest rate. The process was quick and easy. This will save me $$ .
Thank you so much for trusting South Carolina Federal with your banking needs. We appreciate your membership!
J
What an amazing hassle free refi. Denise is amazing
Thank you for the kind words and for trusting us with your refinance. We hope you are enjoying a lower payment and will think of us for your future lending needs.
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FAQs
1. How Can I Contact South Carolina Federal Credit Union?
You can dial this phone number +1 803-738-8300. Or you can enter their official website and submit the application form online.3. How to Apply for a Loan at South Carolina Federal Credit Union?
You can enter their official website and submit the application form online. If you are looking for payday cash loans, you can come to our website for more details.5. What Happens if I Can Not Repay My Loan?
You can consult with your lender if you have difficulty making the payments. Different lenders have different policies of overdue payment. Please always check the terms before signing the loan agreement.
2. What Is the Address Of South Carolina Federal Credit Union? How to Get There?
South Carolina Federal Credit Union is located at 2350 Legrand Rd, Columbia, SC 29223, United States. Please carefully check the map and locate the easiest way to access it.4. Is South Carolina Federal Credit Union an Agency or a Lender?
South Carolina Federal Credit Union is a Credit union. To make things easier, iPaydayLoans can link you with more than 100+ lenders over the internet. You can turn to our site to secure a small personal loan with no credit check.6. Does South Carolina Federal Credit Union Offer Loans for Bad Credit?
Yes, but if you want to get approved for a bad credit loan, iPaydayLoans is here to help! Just turn to our online service to get an installment loan even with your low credit scores.