Shane Staples at NFM Lending W Elliot Rd, Tempe

One of the best experiences I have had. Shane was referred by a builder so I wasn't really sure how it would but first impression was that he was confident, knowledgeable, and our work together promising. Shane was always quick to respond and support, even off hours whether by email or phone, had great strategy and guidance, from beginning to end, and his team knew what they were doing to make it all happen efficiently. I wholeheartedly recommend Shane and will use him again.

Shane and his team made buying our dream home simple. Communication is very important to us whether it’s an email or phone call and his team provided excellent communication. Thank you Shane and team for a smooth process!

Shane and his team were very professional and provided exceptional customer experience. Shane has assisted us with a few transactions and all have been great experiences. He was very responsive when we had questions and always made sure we understood the process. We appreciate you, Shane!

Shane's team was so easy to work with and willing to answer all my questions as a first time buyer. The entire process went smoothly and they were in constant communication every step of the way. Would highly recommend for anyone going through the home loan process.

This was our second time working with Shane and his team. He helped us with the original purchase of our home, and now he helped us with our refinance. He is so easy to work with and explains all aspects of the process clearly. Any questions I asked he answered promptly. We are pleased with the terms of our new loan and will continue to consider Shane in the future.

Working with Shane and his team has always been a smooth transaction. They are ery informative and is very responsive to any questions. This time they went above and beyond, I am working out of state and they arranged a notary to come to my work and sign all of the paperwork. I could not have asked for a better experience!!

Shane was extremely helpful throughout the entire process-even when we were in the beginning stage of shopping for lenders. Shane and Tj were always quick (like really quick) to respond to our emails. Very knowledgeable team and they were all able to answer our questions to help us understand the process better.

Right from the beginning, Shane was very communicative and patient as I had a friend in lending and wanted to give her a chance to see if her organization could compete with NFM. Shane was understanding which went a long way with me and ultimately decided to continue with NFM and Shane. As a first time home buyer, it was nice to have things explained to me without asking what things were or meant and Shane was always available if additional explanation was requested. Thank you Shane!

Shane Staples is an excellent loan officer. All my paperwork was processed in a timely manner and I was able to get the best rate. Shane made sure that I got approval from the underwriting fairly quick and made the whole process very easy.

I worked with Shane and his colleagues at NFM to get the mortgage for my first home. Absolutely seamless process that couldn’t have went smoother. Their communication was excellent and made things extremely simple for me with my busy work schedule. I couldn’t be happier with the rate and overall experience.