Service 1st Mortgage, Inc. Madison Park Dr, Glen Burnie

My husband and I worked with Alex Khojainov to refi our home's VA loan. From beginning to end, I have to say that Alex was very responsive. He at some point I'm sure felt very stressed, because Freedom Mortgage had an overwhelming amount of people trying to refinance, so it took over 2 months to refinance. Through it all, he kept us in the loop to reassure us he would be with us until the end. I would recommend Alex for your refinancing needs.

To: Loan Depot Wholesale Service 1st Mortgage, Inc. ATTN: David Ortiz, Sr. Mortgage Advisor, Sr. Loan Officer - NMLS ID:1663212 1415 Madison Park Dr #200, Glen Burnie, MD 21061 Subject: Letter of Appreciation and Recommendation Mr. David Ortiz: It is with great pleasure that I write this letter of appreciation and recommendation to you. I am a 100% disabled veteran and after 32 years of service and roughly 20 moves all over the United States and Europe I can honestly say my family and I have never been treated so effectively, efficiently and most important honestly by a real estate agent, title company or loan officer as you have treated us. Your congenial demeanor, demonstrated knowledge, effective and efficient proficiency saved us time and money and for this disabled veteran it was meaningful. I can not tell you how many agents and loan officers said it could not be done in the time I requested for the price and terms I requested and bad mouthed you in the process. Your demonstrated proficiency proved them wrong and you are appreciated. I will be letting the Veteran of Foreign Wars (275 strong), American Legion (3 States, 750 strong), and Combat Veteran Organizations (150 strong) I belong to know of you specifically as the go to person to help veterans. I recommend your supervisors highly consider you for bonuses, advance training and training positions, as well as permanent promotions especially having to do with veteran programs and processes, not because you saved me several (2 to 8) thousands of dollars over the competition, but because of your congenial speed of efficiency and effectiveness. I checked the VA laws and policies and you were just head and shoulders above the rest – spot on. I will not only contact you for any other loans I am looking for, but will recommend you to all veterans in the future. Thank you for a job well done. You are appreciated. Respectfully, Steve Gebert Retired Army CSM

Mr David Ortiz was an awsome to work with very knowledgeable and on top of it. I would recommend him to all of my buddies first class service without a doubt.

Scam and constant harrassment. Wont stop mailing me about a refinance, and it hasnt even been 210 days.. I will not do a VA refinance with this company....

I worked with Alex for a VA IRRRL re-fi. 2.25% with no points it was a great rate. The lender on the other hand was terribly slow, it took 2.5 months from start to finish on a streamlined re-fi but that's not Alex's fault.

Alex was very professional Alex explained everything about my mortgage he also followed up with me about everything I was very happy and pleased about everything I would recommend aAlex to other folks

Alex was very helpful and on top of everything. He took the time to inform me of everything each step of the process.

I worked with Alex who made my refinance painless.