Self-Help Federal Credit Union Tenaya Dr, Modesto
+1 877-369-2828
https://www.self-helpfcu.org/
2504 Tenaya Dr, Modesto, CA 95354, United States
Self-Help Federal Credit Union Reviews
j
This bank has a friendly, helpful staff. This Credit Union gave me my first car loan during one of the toughest times of my life. I get paid to keep my money in this bank, unlike others that charge fees. It is a quiet place to bank and without all the Hussle and fuss. I wish they would have more hours to do business with.
We are incredibly grateful that you took the time to leave us this review. It’s members like you that make our job wonderful. We look forward to serving you again.
M
If you are looking for mortgage loan steer clear of this place. There is no reason that a lender working in today's market shouldn't be able to close a conventional loan in 21 days. Not only can they not close a loan in 21 days, they can barely close a loan in 40 days. After a 2 year roof certification was provided (which oddly had to be paid for prior to close of escrow) and a report showing that the roof had over 5 years life expectancy (apparently one of there conventional loan requirements) this lender held off on sending out the initial closing disclosure (which has to go out 3 days prior to close of escrow by law) because the earlier dated roof report stated that there was debris (leaves) on the roof and the lender stated that she needed a report showing that it had been removed. Having a lender like this doesn't only add stress to an already stressful situation but can actually cause your deal to fall through. This lender needs to get out of the lending industry and move on to a different industry that doesn't require any communication because it definitely is not her forte.
Mary Jo, we are extremely sorry to hear about this, and even more sorry to disappoint a member. We value your feedback and will work to make sure no member has a similar experience going forward. Please contact our call center at 877.369.2828 so we can directly address your concerns or visit our website and send us and email with details of your issue and we'll be sure to give you the service that you need.
N
WOW HOROBLE!!!!! UNPLEASED. The guy I spoke with was completely unprofessional on the phone & made it seem as if it was my fault for a non authorized transaction instead of providing me with better information on how to help me as a customer! This is my money & id like to feel safe not blamed for! He was very very rude.
Stephanie, we apologize for your unpleasant experience. It is not a part of our work ethic to leave you with a bad experience. Always ask to speak with a manager or supervisor, if you find you're not getting good service.
J
I enjoy being served with a smile 😊 Everytime I go into Self help I get that treatment
Thanks Joeangel! Members like you give us a reason to smile.
9
I've been calling and no answer. Why can't they just have someone answer instead off a machine. !!!shm. 👎
v
The tellers are always pleasant and helpful. My favorite part is no overdraft fees!! It's a small branch so don't expect all the conveniences of the Big Banks. Has been great for my basic needs.
Thanks for the compliment, Victor. We appreciate your taking the time to share your experience with us.
J
I been trying to talk with someone in this bank for days now, but it seems that the phone service is broken, is the typical press this number for this option, press this number for that option but once you get connected to talk to someone all you can hear is a recorded voice saying: "your estimated time is 1 minute" they made me wait for one hour hearing that annoying recorded message over and over and no one ever answer the phone, I really hope someone from the bank read this review and do something about their broken phone service! And that's why I give this bank a one star review
F
A lot if problems with this bank. Haven'tgot the time to go all if then. Don't trust them
We're sorry you've had so many problems with our service. We truly hope you find happiness with your next financial institution.
S
Not open on weekends and ATM has been boarded up for a while now.
We apologize for your inconvenience. The issues with the ATM are being addressed. As for closed each Saturday, we realize it's not the most convenient choice for everyone.
A
Breanda ríos help me with my questions thx
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FAQs
1. How Can I Get a Connection With Self-Help Federal Credit Union?
You can make them a phone call through this phone number +1 877-369-2828. Or you can enter their official website and submit the application form online.3. How Can I Secure a Loan at Self-Help Federal Credit Union?
You can enter their official website and submit the application form online. If you are looking for payday advance loans, you can turn to iPaydayLoans for more details.5. What Can I Do if I Fail to Repay My Loan?
You can communicate with your lender if you have difficulty making the payments. Different lenders have different standards to deferred payment. Please always read carefully before signing the loan agreement.
2. Where Is Self-Help Federal Credit Union? How Can I Find It?
Self-Help Federal Credit Union is located at 2504 Tenaya Dr, Modesto, CA 95354, United States. You may simply check the map and find the most convenient way to access it.4. Is Self-Help Federal Credit Union an Agency or a Lender?
Self-Help Federal Credit Union is a Federal credit union. To make things easier, iPaydayLoans allows you to access more than 100+ lenders over the internet. You can check out our platform to secure a small personal loan with no credit check.6. Does Self-Help Federal Credit Union Offer Loans for Bad Credit?
Yes, but if you want to get approved for a bad credit loan, iPaydayLoans is here to help! Just turn to our online service to get a long term installment loan even with your low credit scores.