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Federal credit union

SEFCU Wolf Rd, Colonie

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3.8
Closed
Monday8:30AM–5PM

+1 800-727-3328

https://www.sefcu.com/

40 Wolf Rd, Colonie, NY 12205, United States

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    SEFCU Reviews

    R

    Rukan Khondker
    1

    Most corrupt bank I've ever worked with. Absolutely horrible how they treat their members. Do NOT open an account with SEFCU...it is a mistake.

    j

    jeal sutherland
    5

    I had questions regarding my accounts and I was helped by Jaclyn at the Wolf Road Branch. Jaclyn was not only patient with me and my needs but I could also tell that she cared about providing an overall great customer experience. Refreshing to see someone that takes pride in her job. Bravo, Jaclyn!!!

    Response from the owner

    Thank you for your review, Jeal. We have shared it with Jaclyn and her management team!

    S

    Sara Brown
    1

    This is the slowest branch I've ever been to. More than 25 minutes just waiting in the drive up. No one apologizes and says "So sorry for your wait," no one is friendly enough that you feel waiting so long wasn't so bad. They clearly need a manager who wants their employees to be better trained in customer service.

    J

    Jack Jensen
    2

    Two days in a row waited over 45 minutes in drive thru-line. Rediculous! Yes Covid is real, but we need our banks to be open and available to use.

    S

    Sarah T
    5

    SEFCU has great customer service and addresses concerns efficiently. They were a great help when someone stole my account information, they protected my account and helped me recover from the loss!

    k

    kcbos27
    1

    Not my regular branch. Ours was closed. The atm out of order and the drive thru was a nightmare. I can't think of why I would come to the this location again in the future. I just left.

    A

    Augustine Collins
    1

    Very slow drive through. Been waiting 25 minutes and moved 2 car spaces. I wrote the above 2 years ago and sadly they haven’t gotten any better. Still a 30 minute wait for the drive thru.

    P

    Paul Douglas
    1

    Likes MANY others before me have said, very VERY slow drive-thru lines. You'd think it was run by the Sloths from Zootopia. Seriously sad service.

    G

    GitOutOver
    5

    Friendly, efficient staff make banking here a breeze. Love the online banking, although I would suggest two changes to accommodate customers during service interruptions : 1) include an expected time for services to be restored in notifications and website messages. 2) Extend the 5 pm deadline to post payments to accommodate customers.

    T

    Thomas Brown
    1

    The worst banking experience I have ever had. The call center and process are insane. The have made so many miss steps and been completely rude thru the process.

    Response from the owner

    Thomas - Please send an email to [email protected] with details of your experience, your name as it appears on your account, and your phone number.

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    FAQs

    • 1. What Is the Contact Information of SEFCU?

      You can call SEFCU via +1 800-727-3328. You can use our online platform to submit your loan application as well.
    • 3. How Can I Get A Loan At SEFCU?

      You can submit your information on their website. If you need other financial support, you can always visit iPaydayLoans and see what's available for you to obtain payday loans.
    • 5. What Will Happen If I Am Not Able To Pay Back My Loan?

      You should discuss the issue with your lender if you have issue paying your loans. Your lender may adjust the repayment due dates for you to cope with your current repayment ability. If you default on your online title loan services, you may lose the possession of your vehicle.
    • 2. What Is the Location Information of SEFCU?

      SEFCU is located at 40 Wolf Rd, Colonie, NY 12205, United States. Take a look at the map and visit them in no time.
    • 4. Is SEFCU An Agency Or A Lender?

      SEFCU is a Federal credit union that accepts all kinds of loan requests. You can check our website to get various loan services including online installment loan services. In addition, iPaydayLoans, as an online loan service platform, can connect you with our panel of partner lenders to get easy and fast online loans.
    • 6. Can I Get Loans With Bad Credit from SEFCU?

      Yes, it is possible to get loans with bad credit such as online personal loan services from them. You can contact the loan service providers for detailed information regarding loan requirements. You can also check our website to get instant loan quotes with bad credit-friendly requirements.