Security Service Federal Credit Union Se Military Dr, San Antonio
+1 800-525-9570
https://www.ssfcu.org/locations/texas/san-antonio/southeast-military
1439 SE Military Dr, San Antonio, TX 78214, United States
Security Service Federal Credit Union Reviews
T
Reyna did an amazing job with helping me with my situation. Had great suggestions and is very friendly. She also told me about what my account can protect me from. ID theft protection, dark web monitoring, phone coverage, social media monitoring, daily credit report and score and high interest. I really appreciated her help. Had the best experience here. Thank you so much for your help
Hi Tiffany, it is so awesome to hear about the amazing job Reyna did in helping you with your situation and offering solutions to help assist you in the future. Our power protected checking account has so many great features and benefits; we truly encourage you to take full advantage of all that is available to you. Thank you for taking the time to leave a review about your experience. Thank you for trusting us with your financial needs. Sincerely, Priscilla G.
F
The young ladies here at security service we're amazing!!! Miss Reyna and miss Stephanie not only helped me with my banking needs Miss Reyna recently helped me get a mortgage with the assistance of my parents. My home is going to be taken away from me and I was being cheated by lawyers!!!! These young ladies saved my family and saved my home. I highly recommend if anybody needs a mortgage assistance or a refinance come see Miss Reyna here at security service they're wonderful people!
Hi Frank, thank you for sharing such a heartfelt review about our SE Military Branch. It is so great to hear how Reyna and Stephanie helped you with your banking needs and critical assistance with your mortgage. We truly appreciate your membership and recommendation. We will be sure to share your sentiments with both ladies and their team. Sincerely, Priscilla G.
P
I have been with SS for several years, their customer service and knowledge is exceptional. Sarah Brown is the sweetest, helpful, and the most wisest person. She has helped me take care of all my banking needs. She is sincerely a banking Angel you want to keep around when it comes to making financial decisions. SS genuinely cares about their customers, and is absolutely a great bank on the Southside.
Hi Priscilla, thank you so much for taking the time to leave such a heartfelt review about Sarah at our SE Military Branch. It is amazing to hear how well she took care of you and that you continue to receive exceptional service every time you visit. I will be sure to pass your sentiments to Sarah and her team. We truly do care about our members and most definitely appreciate your long term relationship with us. Thank you for trusting us with your financial needs. Sincerely, Priscilla G.
A
Had a perfect experience that was very convenient and helpful. The representative Reyann Hernandez especially made it very accommodating and comfortable with me opening up an account here. I'm definitely looking forward to having my account here with SECURITY SERVICE!!!!
Hi Alberto, we are so happy to hear that you chose SSFCU to establish your new account and had a perfect experience with Reyann. These are the kind of reviews that we love to hear about! Thank you for taking the time to provide us that feedback. We are also looking forward to having you as a lifelong member. Sincerely, Priscilla G.
M
I opened my first ever credit card through them and amber was terrific in helping me start my journey while also informing me and making sure i completely understood what i was getting my self into. i appreciate the help i received here and i will definitely be a long time member.
Hi Mark, we are so happy you chose SSFCU to open your first credit card! Thank you for taking the time to leave a 5 star review for our SE Military Branch. We are pleased to hear Amber was so terrific in getting you started on this journey and making sure you were well informed. We look forward to your life long membership. Sincerely, Priscilla G.
C
I’m so grateful for Security Service! Having some troubles and didn’t know they can help me with my accounts. Miss Yvonne was so sweet and caring of me that she helped me with my loan. Such a blessing to her help me.
Hi Clara, thank you for taking the time to share your sentiments regarding SSFCU. We are grateful for you too! We are happy to hear Yvonne took such great care of you and helped you with your loan. We appreciate your membership, thank you for trusting us with your financial needs. Sincerely, Priscilla G.
g
Miss Reyna Urdialez was the most helpful, efficient, friendliest person. She was very professional, patient and understanding, she did everything right, made me feel comfortable and at ease, SSFCU great job, don't lose her.
Hi Gabriel, it is so nice to hear how comfortable and at ease Reyna made you feel during your visit to our SE Military Branch. We definitely value how much her and her team care about providing this type of experience to our members. We will be sure to relay to her how impactful her level of professionalism, patience and understanding was with your interaction. Thank you for membership and trusting us with your financial needs. Sincerely, Priscilla G.
M
Sarah Brown did an amazing job helping me with the refinancing of my boat, from the start to finish. She was able to do everything over the phone so when i went in it was only for a few minutes. Will definitely continue using Sarah & SSFCU! Thnx Sarah!
Hi Marc, thank you for choosing SSFCU to refinance your boat loan. It's amazing to hear how awesome your experience was. It sounds like Sarah made it very simple and easy, from beginning to end. We appreciate you taking the time to leave a review for her and we look forward to your continued business in the future. Sincerely, Priscilla G.
R
Reyna was super helpful! So very sweet, and helped me with my new card! Always come to this location just for their customer service!
Hi Rickvee, thank you for always coming to our SE Military location and trusting SSFCU with your financial needs. It's great to hear how helpful and sweet Reyna was in assisting you with your new card. We appreciate you taking the time to leave a 5 star review. We look forward to your future visits. Sincerely, Priscilla G.
J
Mrs .Amber , has been the most informative , and helpful with my needs here at Security Service I have ever dealt with in all my banking dealing . Having been self employed for many years , she would be the person I would want to work for me . AWESOME, customer service!!! . Joe Almendarez
Hi Joe, thank you for taking the time to leave a review about our experience at our SE Military Branch. We definitely feel the same way about Amber. We are happy to hear how informative and helpful she was during your interaction. We appreciate your membership and for trusting us with your financial needs. Sincerely, Priscilla G.
N
I had the best experience with the loan agent Reyna t, she helped me a lot in my home loan process, she always kept me informed about the loan and I seriously recommend working with her
Hi! We are happy to hear that you chose SSFCU for your home loan needs and you had the best experience with Reyna. We appreciate you taking the time to leave a recommendation for others to see. We are looking forward to doing continued business with you. Thank you for your membership! Sincerely, Priscilla G.
S
We opened an account for my seventeen year old son. And our experience was of kindness, and extreme professionalism. Thank you, Reyann for being patient with us.
Hi Simplegirl. We are so excited to hear that you chose SSFCU to establish a new account and relationship for your 17 yr old son. We understand how important that milestone is in setting the financial foundation for our loved ones. We will be sure to let Reyann know how kind and professional she made that experience for you. Thank you for trusting us with your financial needs. Sincerely, Priscilla.
L
Experience was diffently excellent especially with bank employee Sarah Brown. Knowledgeable and her customer service skills A+
Hi Linda, we are happy to hear that you had an especially excellent experience with Sarah at our SE Military location. She takes great pride in delivering A+ service during all her interactions. Thank you for your continued membership and taking the time to leave her a review. Sincerely, Priscilla G.
C
Sarah was so nice and helped me with everything! Very appreciative of her customer service! :)
Hi Celine, we are pleased to hear how nice and helpful Sarah was during your visit at our SE Military branch. Thank you for taking the time to leave a review and sharing your experience. We are very appreciative of you and your membership. Sincerely, Priscilla G.
K
Reyann Hernandez was very nice she explained everything to me and had great customer service!
Hi Kathy, thank you for taking the time to provide us feedback about your interaction at our SE Military Branch. It is awesome to hear that Reyann was very nice, thorough in her explanations and provided an overall great customer service experience. We appreciate you and your membership. Sincerely, Priscilla G.
E
Great experience. Everyone that worked inside was super helpful and polite. They offered me water as I was waiting for my appointment. Was helped by Israel. Very helpful banker. Was able to set up my business account easily!
Hello Erik, I appreciate you taking the time to leave a review. Your 5 star rating means a great deal to us and I will be sure to pass your comments on to Israel and the branch management team. Thank you for choosing SSFCU to handle your business banking needs. We appreciate your membership and look forward to handling your future financial needs. Sincerely, Brandon B.
O
I was assisted by Reyna Urdialez with refinancing my home and the entire experience has been absolutely amazing. She has been so helpful and patient with me gathering up documentation needed for the application process. She has explained everything very clearly. The rate was half of what I was paying before and my payment is staying the same and I’m going to cut my pay off time by 7 years. I am over the moon with the quality of service I received. I highly recommend anyone thinking of refinancing to drop by Security service and visit with Reyna. They also do home and car insurance so I’ll be looking into that.
Hello Oscar, We appreciate you taking the time to leave a review about your experience refinancing your home with Security Service. I know you will continue to be please with your decision to move it to SSFCU. I am also very happy to hear Reyna delivered an amazing experience at our SE Military branch. I will make sure to forward your comments on to her and her leadership team. Thank you for your membership and for trusting us with your financial needs. Sincerely, Brandon B.
E
I just left the SE Military Location and I opened a new checking/ saving account. Reyann helped me out today and she was so nice! Reyann got everything done for me in a timely manner and was able to answer any questions I had. Thank you Reyann for helping me out today! Great service!
Hello Emmanuel, we truly appreciate you taking the time to leave a review about your experience with our SE Military team and the new account process. I am very pleased to hear that you were happy with Reyann's level of service and that she handled your request in a timely manner. I will make sure to forward your comments on to her and her leadership team. Thank you for your membership and for trusting us with your financial needs. Sincerely, Priscilla G.
K
My friend told me to change my power travel rewards card to a power cash back card. Came in today to cash in my travel rewards card & change it to a power cash back card, thanks to Reyna at the southeast military branch, I found MY current card is actually better. . Thank you Reyna for all your help.
Hi Kathy, thank you for taking the time to leave a 5 star review regarding your experience at our SE Military Branch with Reyna. I am happy to hear that she helped you evaluate both credit cards and you stayed with the card that best fit your needs. The Travel Rewards card is one my favorites! Thank you for trusting Reyna and SSFCU with your financial needs. We look forward to helping you again in the future. Sincerely, Priscilla G.
B
To whom it concern my experience with Reyna was a good and respectable with so much confidence she is a wonderful and trust worthy she is a wonderful person great to get along with always with a smile thank you Reyna
Hi Benny! Thank you for taking the time to write a review and share the experience you had with Reyna. We are happy to hear that she provided wonderful and trustworthy service with a smile. We appreciate the vote of confidence and look forward to servicing your future financial needs. Thank you for your membership. Sincerely, Priscilla G.
C
Once again sitting at this drive thru while posting my rating. This is the slowest drive thru experience(s) I have had with any SSFCU. Doing a simple deposit and even my transaction is taking long. Avoid this location. Had previously rated low and manager called which showed customer service so changed to a better rating. Update. Currently sitting at drive thru and had to revert back to original stars.
H
Ms. Urdialez was very helpful and resourceful when it came to asking questions about the Home Loan. Along with the process and steps to look forward to when purchasing a home. I will definitely go back for home loan needs and questions.
Hi Henry, thanks for leaving a 5 star review for our SE Military Branch. We are happy to hear that Ms. Urdialez was very helpful and resourceful when seeking assistance for your home loan needs. We have awesome mortgage products and are here to answer any questions you may have in the future. Thank you for trusting us with your financial needs. Have a good day! Sincerely, Priscilla G.
E
Reyna helped us with what we needed plus more. She’s amazing!!!
Hi Elizaeh, we appreciate you taking the time to provide us feedback regarding Reyna at our SE Military branch. We have to agree, she is pretty amazing! We are happy to hear that she thoroughly helped you with what you needed and more. That is definitely something we love to hear from our members as it is something we consistently strive for. Thank you for trusting us with your financial needs. Sincerely, Priscilla G.
R
Came in for new account services. Alexis Ruiz was very helpful and educated with all of my questions and concerns. She walked me through the entire process without hesitation. /very respectful. The lobby staff were very kind and eager to assist us. I highly recommend you visit this district if you hadn't already.
Hi Robert, we are happy to hear that you came in to establish a new account with SSFCU. Thank you for taking the time to leave a 5 star review about your experience with our SE Military Branch and more specifically Alexis. We will be sure to let her know how helpful she was with addressing all your questions, concerns and thoroughly walking you through the entire process. Thank you for your recommendation. We appreciate you and your membership. Sincerely, Priscilla G.
C
Sarah Brown is an amazing professional! She made my process go extremely smooth from the beginning to the end. She answered all of my questions! A true peoples person. Not many people come to work with a stellar attitude, but Sarah does. She made me feel comfortable, which made my experience great.
Hi Crystal, thank you so much for taking the time to leave review about Sarah at our SE Military location. It is so great to hear how smooth the process was and what made your experience so great. We appreciate you sharing those sentiments and we will be sure to pass them along to her. Hope you are having a great weekend. Sincerely, Priscilla G.
A
Ms. Reyna at the SE Military branch is very helpful she helped my wife and I with every step of the process with our needs at SSFCU. If you ever need anything at SSFCU ask for her to assist you she if very professional and knowledgeable person. Thank you ma’am for everything you did for us. Everyone there at the branch is very helpful and they even acknowledge you by name when they get to now you. They take care of my family in all banking needs. Big thanks to everyone that works there.
Hi Angel, a big thank you to you for taking the time to write about your experience at our SE Military Branch. Reyna takes great pride in providing the best experience possible so it is great to hear how helpful she was in explaining things every step of the way. We love taking care of our members and their families for generations to come. Thank you for trusting us with your financial needs. I will be sure to pass your comments onto Reyna and her team. Sincerely, Priscilla G.
J
We went in this morning to open a youth savings and checking account as well as a account for myself Alyssa Delgado was extremely helpful and took her time to explain everything to my daughter and I. I would highly recommend Alyssa assistance. Thank you for making it a fast easy experience.
Hi Jennifer, we are so excited to hear that you chose SSFCU to establish a new account and relationship for your daughter. We understand how important that milestone is in setting the financial foundation for our loved ones. We appreciate you taking the time to leave a review about how helpful, fast and easy Alyssa made your experience. Your recommendation goes a long way. Thank you for trusting us with your family's financial needs. Sincerely, Priscilla G
M
I really enjoyed my process with Mr. Alex Felux at the Southeast Military Security Federal Credit Union. He and his staff were helpful and very professional. I truly would recommend this branch to anyone who is seeking individuals with product knowledge. Again, opening up my ministry account was painless. Thank you. Mr. Felux!
Hi Monique, we are so glad you had the opportunity to conduct your business and open your ministry account with Adam Felux. He is truly one of a kind! We appreciate you taking the time to leave him and his team a review about how knowledgeable, helpful and professional your experience was. Thank you for your recommendation and trusting us with your financial needs. Sincerely, Priscilla G.
R
Reyann Hernandez was very helpful. I've been a member for about 2 years and didn't know what you guys offered on my checking account until Reyann explained everything to me she was very helpful and very good customer service.
Hi Richard! Yes, our power protected checking account has so many great features and benefits. We are so happy to hear that Reyann took the time to introduce and explain those benefits to you. We hope you take advantage of all that is offered. Thank you for leaving a review about the helpful service you received. We will be sure to pass your comments to Reyann and her management team. Sincerely, Priscilla G.
M
Sarah is amazing!! She helped me with my first credit card and my whole experience here was so awesome! It was a great time, definitely come see Sarah!
Hi Malorie, congratulations on your new credit card! We hope you enjoy the benefits that card has to offer. Thank you for taking the time to share what a awesome and amazing experience you had with Sarah. We appreciate the recommendation and your membership. Sincerely, Priscilla G.
e
I want to give a BIG kudos to Adam Felux he has great customer service,he was patient even when he had to go to lunch. He didn't make me feel rush. Even when met with him a couple a weeks ago. He is a asset to Security Service. Thank you Adam
A
The receptionist needs to be better trained on how to ask questions so that customers are not waiting 30+ minutes only to find out that they cannot receive the services they need. We needed a notary and waiting 35 minutes to be told that they couldn’t do it because both persons needs to be members of the bank.
Analisa, I apologize that your recent visit at our SE Military Branch did not meet your expectations. I have reviewed your concerns with the branch management team and would truly appreciate the opportunity to discuss this in greater detail. If you are open to being contacted, please email us your contact information to [email protected] and reference this post. Sincerely, Priscilla G.
M
Came in met with Reyna and she was so helpful to help me get a loan for a new car Fast service got here at 5:15 and was done by 5:30 awesome service definitely recommend to any other members
Hi Michelle, congratulations on your new car purchase! We are so glad you were met with awesome service from Reyna and she was able to quickly assist you with your loan request. We appreciate you taking the time to provide that feedback and recommendation. Thank you for trusting us with your financial needs. Sincerely, Priscilla G.
L
Isreal Torres assisted me in becoming a member. The service he provided was amazing. I'm beyond impressed with this branch and I recommend it to everyone!
Hi Luis, Welcome to SSFCU! We are happy to have you as a new member and glad to hear that you received amazing service in the process. Thank you for taking the time to leave a 5 star review and your recommendation for others to see. We are looking forward to servicing you with all your future financial needs. Sincerely, Priscilla G.
N
It was a great experience working with Ms Urdialez in refinancing our mortgage. Will continue to visit with her on any future banking needs.
Hi Norma, thank you for choosing SSFCU for your mortgage needs. We are happy to hear you had such a great experience with Reyna. She truly loves helping our members navigate the mortgage loan process. We are looking forward to your future visits. Thank you for your membership. Sincerely, Priscilla G.
F
Very impressed with the outstanding assistant I receive from Ms Reyann Hernandez to open my new saving and checking acount with Security Service, thank you very much and glad to meet friendly people.
Hi Fidencio, we are so happy to hear how impressed you were with Ms. Reyann when you opened your new savings and checking account with us. Thank you for taking the time to leave a review about your experience at our SE Military Branch. We appreciate your new membership and trusting us with your financial needs. Sincerely, Priscilla G.
E
Reyann, was very helpful,very professional. I would recommend her to my family and friends. Answered all my questions. Very satisfied.
Hi Emma, we truly appreciate you taking the time to leave a review for Reyann. She loves helping our members and ensuring they are satisfied with their visit. We are even more thrilled you are willing to give a recommendation to your family and friends. That truly means a lot to us. Thank you for trusting us with your financial needs. Sincerely, Priscilla G.
L
Reyann Hernandez helped us..He she explained the mobile app coverage, the dark web monitoring, 24/7 ID theft protection,and the daily free credit report & score..Very professional...
Hi Luciano, I am excited to hear that you established a new power protected checking account. That account does have many amazing benefits so I am glad to hear that Reyann helped explain those in great detail and you were happy with the service provided. We appreciate the review for others to see. Thank you for your membership and trusting us with your financial needs. Sincerely, Priscilla G.
j
Went in last week for my mom to get help with Auto Insurance. Adam assisted us, and my mom and I were fully content with the outcome. Super sweet & knowledgeable guy. Even when my mom had questions afterwards, Adam reached out to her very fast! I also enjoyed seeing Reyna & Amber as well. The three are some great gems that SSFCU should be proud of. Always kind and always helpful! 💖
Hello Jesslyn, Thank you for taking the time to provide feedback on your experience with Security Service Insurance and for allowing us the opportunity to assist. I am happy to hear Adam was able to help you and your mother. I will be sure to pass your comments on to his management team. Thank you for your membership and we look forward to being there for your future financial needs. Sincerely, Brandon B.
D
Janette was an excellent loan officer! She was very friendly and knew what she was doing very knowledgeable in her awesome work. I’ll be seen her again. Thank you
Hi Henry, thank you for your review and feedback regarding your visit with Janette. I am happy to hear that she was friendly and knowledgeable. We appreciate your kind words and are definitely looking forward to seeing you again. I will make sure to forward your comments on to her and her leadership team. Thank you for your membership and for trusting us with your financial needs. Sincerely, Priscilla G.
J
I am very pleased and satisfied with my visit today. Stephanie Gamez is the BEST! She is very welcoming, kind and knowledgeable, She went above and beyond to help me and did it with a lot of patience and a smile. Thank you so much Stephanie, you are greatly appreciated.
Hello Jennifer, Thank you for taking the time to provide feedback on your experience with Security Service and for allowing us the opportunity to assist. I am happy to hear Stephanie made your experience so pleasant. I will be sure to pass your comments on to her management team. Thank you for your membership and we look forward to being there for your future financial needs. Sincerely, Brandon B.
I
Highly recommend opening up an account here thank you to Alexandra Medina who was very nice respectful and showed a positive attitude
Hi Inguanzo Family, we are very happy to hear you chose SSFCU to establish your new account. We appreciate you taking the time to leave a review about your experience with Alexandra. It is so great to hear how respectful and positive she was during your interaction. Thank you for your membership and we look forward to serving you for many years to come. Sincerely, Priscilla G.
r
Experience was very excellent felt welcome in the office and Reyna was very professional and help. Her attitude and passions was great! Thank you Reyna
Hi Roland, thank you for leaving a 5 star review for our SE Military Team. Reyna is truly passionate about delivering excellent service experiences. We are happy to hear she was able to help you and made you feel welcomed. We will be sure to pass your comments on to her. Thank you for your membership and trusting us with your financial needs. Sincerely, Priscilla G.
C
Alexis really came through, listen, looked into and helped me resolve something with my account that put me under . She deserves a good review so I spent 1 minute of my time to show some love. Thanks!
Hi Chris, we are appreciate you taking that minute to show Alexis some love with a 5 Star review. I am happy to hear she helped you reach a resolution with your account. I will be sure to pass along your sentiments to her and her management team. Thank you for your membership. Sincerely, Priscilla G.
K
I really enjoy coming to this location. They are very professional and friendly, especially Bank Representative Yvonne. She’s such an amazing employee, and ensures My Husband and I get the quality service every time we go into this location. No only does she help us with professionalism but she does it with a welcoming smile and attitude. Hope to one day see her become a Branch Manager at a Security Service location.
KMP, Thank you so much for the great review! I am so glad you had such an amazing experience with Yvonne at our SE Military branch. It is good to know she was professional, welcoming and are able to assist you in a timely manner! I will pass your comments on to her management team. Thank you again for your membership and for trusting us with your financial needs. Sincerely, Ronnette
B
Alyssa, was great. Made setting up a new account fast and easy!
Hi Bob. we are delighted to hear you chose SSFCU to establish your new account. We appreciate you taking the time to leave a review about how great your experience was with Alyssa at our SE Military Branch. Thank you for trusting us with your financial needs. Sincerely, Priscilla G.
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FAQs
1. How to Get in Touch Wtth Security Service Federal Credit Union?
You can call them at this phone number +1 800-525-9570. Or you can enter their official website and submit your loan request online.3. How Can I Apply for Loans at Security Service Federal Credit Union?
You can enter their official website and submit your loan request online. If you are looking for payday cash loans, you can turn to iPaydayLoans for more details.5. What Should I Do if I Fail to Repay My Loan?
Kindly communicate with your lender if you are struggling with the monthly payments. Different lenders have different standards to deferred payment. It is advisable to read carefully before signing the loan agreement.
2. What Is the Location Of Security Service Federal Credit Union? How Can I Access?
Security Service Federal Credit Union is located at 1439 SE Military Dr, San Antonio, TX 78214, United States. You may refer to the map and locate the easiest way to access it.4. Is Security Service Federal Credit Union an Agency or a Lender?
Security Service Federal Credit Union is a Credit union. To make things easier, iPaydayLoans can link you with a wide range of reputed lenders over the internet. You can check out our platform to get a fast personal loan with no credit check.6. Does Security Service Federal Credit Union Offer Loans for Bad Credit?
Yes, but if you want to boost your likelihood of securing a loan with bad credit, you can turn to our broker service! Just turn to our online service to get a long term installment loan even with your low credit scores.