Security Service Federal Credit Union Kelly Johnson Blvd, Colorado Springs
+1 800-525-9570
https://www.ssfcu.org/locations/colorado/colorado-springs/briargate
1485 Kelly Johnson Blvd, Colorado Springs, CO 80920, United States
Security Service Federal Credit Union Reviews
W
The financial services manager was fantastic! He helped me make the best decision's possible about the CD right for me.
Hi Wesley! Thank you for visiting our branch and for taking time to leave us such a great review. I will pass your review along. Sincerely, Tanner
J
I've been a member of SSFCU for 12 years now. While there are other banks much closer to me, the customer service and professionalism I get especially from Lindsey and all the entire staff make me feel like a friend.
Hello Justin! Thank you for being a long time member and for taking time to leave us a review! It is great to hear that Lindsey and the team make you feel like a friend! I will pass your review along to the team. Sincerely, Tanner
S
David was absolutely phenomenal. He was quick and efficient while helping me! Highly recommend!
Hello Sara, Thank you for the review. I will be sure to pass on the feedback to David and his management! - Melissa
S
I have had a pleasure to be assisted by Amber Amick on multiple occasions. She never ceases to amaze me with her friendliness, her knowledge and her persistence. You guys are lucky to have such an exceptional person on your team. People like Amber, are the reason I kept my account with Security Service for decades.
Hello Emily, Thank you for taking the time to leave a review regarding your interactions with Amber! She is a true asset to SSFCU. I will be sure to share your feedback with her management. We appreciate your long time membership! - Melissa
T
My rating is only for this branch and not for the bank as a whole. I had an issue with their mobile app and went through multiple phone calls with their call center representatives that just frustrated me more then anything and saw no resolve from any of them. I then went into the branch and spoke with the branch manager S. Mondragon. She not only provided a solution to my issue, but she made multiple steps to make sure that I was protected and made to feel like a priority. Even days after she followed up with me and verified that everything had been corrected and that the new solution that she gave was still going to work for me. The quality of service that was shown and level of care a person can show to work through a customers problem is something this whole company needs desperately and I will no longer waste my time by calling their call centers and just go meet their employees face to face, because the level of service is such polar opposites.
Thank you for the review Ty. I am sorry to hear about your difficult experience trying to get your mobile app set up. Your feedback helps us improve our processes. I will be sure and pass your kind words on to Savannah and her manager. We value your membership. Cristi
J
Went to set up a youth checking account and process was smooth and took roughly 20 minutes, was helped by Nichole and she was awesome!! She helped us setting up everything and setting up the mobile app as well, will be back to set up an account for my 8 year old once she is 13!
Hi Jamar, Thank you for the review regarding your interaction with Nichole. Congratulations on the new youth account! I am happy to hear that Nichole was able to assist you with the first step of your child's financial journey. Having their own account is a big step! We look forward to seeing you back for that next youth account! We appreciate your membership! - Melissa
M
Shout out to David Bressler! Came in with some account issues and he was a huge help! Best customer service I have experienced
Hi Mistyann, Thank you for the review. It is wonderful to hear that you had great service from David during your visit today. I am happy to hear he was able to help you with your account issues. I will be sure to share the feedback with him! - Melissa
P
Local SSFCU Briargate service agent, Kellie, excellent at her role and job. Excellent customer service as compared to previous experience.
Hello Pmmjr Medina, Thank you for the review. We appreciate the opportunity to improve the level of service provided and give you a better experience. I will be sure to share with Kellie and her management team! - Melissa
A
I went in today and worked with Lindsey, and she was extremely helpful and explained everything to me very throughly. She gave me extra tools to use and it was extremely appreciated!
Hi Arielle, I'm pleased to hear that Lindsey provided you the assistance you needed, and provided you with additional resources. Thank you for the five star review. Mari R.
M
David and Lindsay were so helpful when setting up my son’s youth account. They offered credit building advice and were super friendly. Definitely will recommend SSFCU.
Michelle, we appreciate you trusting in SSFCU with your son's financial journey. We are committed to offer the right product solutions and the financial advice for your financial wellbeing. We thank you for the five star review and the recommendation. I will send your review to David, Lindsay, and their management team. ~Mari R.
J
They enabled me to refinance my truck, switch away from a corrupt bank, and lower my auto insurance rate all in one visit. These folks are great and don’t pressure you into products you don’t need. The people at this branch take your personal situation into account when determining your needs and what’s best for you. You won’t regret visiting the team here.
Hi Justin, Thank you for the review! I am so happy to hear that we were able to help you lower your interest rate and SAVE some money!! It is important to us that we find solutions that will benefit your needs! Thank you for allowing us this opportunity! - Melissa
N
Iam very happy to Garriett and Amber Wegher for help me in that situation,
Hello Nydia, Thank you for taking the time to provide a review regarding your interaction with Garriett and Amber. We look forward to helping you next time! - Melissa
Nearby Loan Stores in Colorado Springs
FAQs
1. How Can I Get a Connection With Security Service Federal Credit Union?
You can call them at this phone number +1 800-525-9570. Or you can visit their website and fill in the request form online.3. How Can I Apply for Loans at Security Service Federal Credit Union?
You can visit their website and fill in the request form online. If you are looking for payday loans, you can turn to iPaydayLoans for more details.5. What Should I Do if I Fail to Repay My Loan?
You can consult with your lender if you are likely to fall behind on the monthly payments. Different lenders have different solutions to payment respite. It is advisable to read carefully before signing the loan agreement.
2. What Is the Address Of Security Service Federal Credit Union? How Can I Get There?
Security Service Federal Credit Union is located at 1485 Kelly Johnson Blvd, Colorado Springs, CO 80920, United States. Just take a look at the map and locate the easiest way to access it.4. Is Security Service Federal Credit Union an Agency or a Lender?
Security Service Federal Credit Union is a Credit union. To make things easier, iPaydayLoans can link you with a large pool of honest lenders over the internet. You can visit our website to secure a personal loan online with no credit check.6. Does Security Service Federal Credit Union Offer Bad Credit Loans?
Yes, but if you want to get approved for a bad credit loan, you can turn to our broker service! Just turn to our online service to get a long term installment loan even with your low credit scores.