Security Finance N Gray St, Killeen

When I first applied, it was a long process, as with any loan, but I was able to get what I needed. The staff is friendly enough to where i dont feel like they are working against me. I really like the app they have as well, since it allows me to make payments without having to go in person, unlike payday loans or other lenders. Another thing I like about security finance is that the payments are all inclusive, which contain the principal payment, interest, etc. So I dont have to worry about just making the minimum payment and getting stuck in an endless cycle like payday loans. Also, they report to the credit bureaus so it helps your credit when you're on time, not many lenders, if any at all, will do that. I can keep track of my payments and pay off amount via the app. They also do biweekly calls as well to inform you of the amount in which you may request on your current loan. So if you're halfway done paying it off, but need the money, you can request any amount you may need from the balance you've already paid on the loan, without having to go through the whole process again! Definitely one of the better lenders I've worked with and I would definitely use them again.

Mrs. Castillo helped me from my first loan to my final payment, she was always courteous and professional. Always willing to work with me on my pay schedule after retirement. Great people in Killeen TX.

They have been very helpful and always friendly when I go there. Willing to work with your pay schedule to keep you on track as long as you communicate with them they have no issues.

I think your experience depends on who assists you....there is a lady that is always pleasant. I have to get her name so I can add it....

My friends use this place. I never have, but they like the staff.

Really didn't feel comfortable when I first walk in. The loan officer servicing me seemed as though he was disgusted with my presence there. I didn't even get a chance to apply for the loan I really needed it for a serious emergency. Ask how much i needed tp borrow then he just took my DL and asked for my SSN walked away from the desk to the back of the office can back stated that he couldn't grant me a loan and 'HAVE A BLESSED DAY'. Two days later I get a letter of denial but was not given a reason. What's the point in sending a denial letter when it doesn't state why I was denied very weird. Just know that I would not recommend this place not because my loan was denied but because the customer service is garbage.😆

I love this place! n my opinion they are the best loan office in Killeen and that I've ever dealt with period! Anyone who has something negative to say, pay your bills and u wouldn't have a problem!!

Been with them forever and they are always friendly and helpful. No loan company better.

Keep calling harrassing me. On the 26th of this month they called me 23 times just on one day.