SeaTrust Mortgage Mint Hill Village Ln, Charlotte

I had the pleasure of working with Jordan Love from Primis to obtain a mortgage. I was working with another lending company that approved me for a mortgage 6 months prior to my house being completed. When it was time to close on the house this other lender wasn't prepared. He was scrambling last minute and treated my Realtor and myself like trash. The day of closing he was just verifying my employment. This of course caused my closing date to be moved numerous times and in the process my daughter and I were literally homeless for over 2 weeks from the games this lender was playing. Not to mention my closing cost went up over $5,000. In stepped Jordan with Primis Mortgage. He called me after 7 PM on a Thursday evening. I was approved by the next morning and he had me at the closing table within 7 days. Something the other lender couldn't accomplish in 6 months. Jordan listened to me and gave expert advice. He checked on me through out the process and was open and up-front. There were no hidden punch lines or nonsense. His team worked hard and delivered. Primis actually reduced what my monthly mortgage payment by over $300 from what the other company quoted me. I was able to get a better interest rate despite the current rise in the market. He was able to get a saler's credit which greatly reduced my closing cost fees. I received extraordinary service and there are no words in the English language to describe how amazing Jordan and his company are. I'm a home owner and loving my new house thanks to this awesome man.

It is an excellent company to do business with, Chad is a great sales professional, Crissie was very helpful and hardworking loan processor. She knew her stuff and was always ready to help. Amazing team. Fast quality services.

Chad recently helped me with the refinance of my home. He was very professional, friendly and knowledgeable. He made sure to explain every step of the process and to find the best options available to me. He and Crissie helped make my refinance possible. I would recommend highly recommend them to anyone looking to buy or refinance a home.

Working with Taylor at SeaTrust was a great experience when purchasingour home. She was helpful offering assistance if we had any questions through the entire loan process. Taylor gave thorough details. Would highly recommend! Thank you Taylor

Brandon Wolf, Taylor Plyler, and Terri were Amazing!!! After getting denied by another lender and having a closing coming up that I couldn't meet the deadline for Brandon and team saved the day!!! Literally. They are very knowledgeable and attentive and most of all fast. I called him told him my dilemma, my financial situation and he ran the numbers that day and said he could get it done in two weeks tops. He did just that! I would recommend everyone to this group of people!

Brandon Wolf was phenomenal. He is SUPER responsive! Brandon took great care of me and explained everything along the way. Brandon and his assistant Taylor did a fantastic job! Thank you Brandon and Taylor!

Dale Lacy and the team at Southern Trust were so helpful every step of the process of applying for a VA Loan. Dale made sure we we got the lowest interest rate possible and that we were staying within our buying budget. I highly recommend Dale Lacy and Southern Trust.

We had to switch lenders kind of last minute and SeaTrust went above and beyond to make sure we were still able to close on our home. They got us cleared to close in just 8 days with an appraisal. We are so appreciative of how hard Brandon and the team at SeaTrust worked with us and for us.

Taylor Plyler was absolutely amazing! She explained everything very well. Taylor was there everytime I needed a question answered, also made this whole experience stress free for us. Definitely will recommend Taylor Plyler and SeaTrust mortgage to anyone I know that’s going to buy a house!!

It was such a pleasant experience woking with Chad Klotz! I truly appreciated his patience, hard work, perseverance, friendliness, amazing communication, exemplary promptness, superior customer service and professionalism! He actually made this process enjoyable!

I worked with Chad Klotz on the purchase of my home that I closed on 2/3/22. This is the second time I have worked with Chad on purchasing a home and both times have been phenomenal. He was at a different company the first time but my wife and I decided to follow him to SeaTrust because we trust him and know he is the best mortgage officer out there. He answered all of our questions even when it wasn’t his job. (Issues with payoff of previous home). We closed on our current home in three weeks!!! The sellers were very thankful for the smooth process. Highly recommend Chad to anyone looking for a smooth home buying process and in my personal opinion, this man deserves a raise!

I've done about 8 different mortgages / refinanced with different lenders and brokers, and this was BY FAR THE BEST EXPERIENCE. Chad Klotz and SeaTrust were able to lock in a 15-day rate and process/close the loan in two weeks (special thanks to Terri Durkin for processing so quickly!). The rates were very competitive with other lenders, but SeaTrust's processing speed and customer service set them apart from everyone else. Chad was always willing to answer my questions and explain the process nuances, making me feel fully comfortable throughout the loan process. SeaTrust's application process was very streamlined, as they were able to leverage basic info I provided to pull important underwriting information, limiting the amount of time I had to take for finding and uploading information. Overall it was a great experience and I look forward to working with Chad and SeaTrust in the future!

The team I worked with were absolutely amazing!! They were so helpful every step of the way, and helped my first loan process go as smoothly as it could ever go!! I literally don’t have a single complaint or bad thing to say about them. Every single person had the best customer service, and they were very professional and helpful along the way. 100% recommend!!

We had the best experience with SeaTrust Mortgage. Ritchie, Robert and their team were all so easy to work with. They worked around all of our questions and made getting them what they needed so easy. Neither one of us thought we would ever get to the point of being able to buy a house but we did it thanks to them.

Brandon Wolf was absolutely incredible throughout the entire process. This was my first time buying and I had a million questions. He was patient, detailed, and available late into the evening and on weekends. As is the case for most buyers nowadays, we had to close rather quickly. Brandon’s team was a well-oiled machine, responding to requests immediately and making everything as seamless as possible. ***THERE ARE NO SURPRISES WITH BRANDON AT THE CLOSING TABLE*** He is upfront about everything and even showed us how 2 other mortgage lenders finagled their initial quotes to make their monthly payment appear lower, when all they did was show massively underestimated monthly taxes and insurance payments. 10/10 would recommend to anyone looking for a quality, fair, and trustworthy mortgage lender.

We had a great experience working with Chad, who was very responsive, attentive, and experienced. Chad kept us in the loop in literally every detail and I never felt that we were missing any information when deciding to lock rates and provide underwriting documentation. It was the smoothest closing experience ever, and I'm very grateful to Chad and SeaTrust. Oh yeah, he also got us the best rates (out of multiple mortgage lenders), which is most important.

We had to switch lenders kind of last minute and SeaTrust went above and beyond to make sure we were still able to close on our home. They got us cleared to close in just 8 days with an appraisal. We are so appreciative of how hard Brandon and the team at SeaTrust worked with us and for us.

It is an excellent company to do business with, Chad is a great sales professional, Crissie was very helpful and hardworking loan processor. She knew her stuff and was always ready to help. Amazing team. Fast quality services.

Taylor Plyler and her team went above and beyond what we wanted for a cash out refinance. Not only did we get the amount we wanted, but everything was 100% smooth and we ended up closing with money in our account in about 15 days or so. I highly recommend Taylor and her team with Seatrust!

Brandon and Taylor were a joy to work with during this process! They were quick to respond and and always kept me up-to-date on things. I am forever grateful for this team!

As a first time homebuyer, the process of purchasing a home seemed intimidating. Chad Klotz made that process less daunting by being available every step of the way. He takes the time to fully explain each step of the process, answering every and all questions patiently and efficiently. If I could give Chad more than 5 stars, I would. I know I'd give him a call for the next home I would buy.

SeaTrust came through for us! We had to switch lenders midway through the closing period. Brandon and his team were able to put it all together without delaying the original closing date.

Very impressed with Brandon Wolf and Sea Trust Mortgage! Brandon, and his team, made our refinance a smooth process! Even with the holidays, we closed in record time. Highly recommend!