Santee Cooper Credit Union Farrow Pkwy, Myrtle Beach

I have been a member, not a customer as people are called by traditional banks, in good standing since 2018 and have received excellent customer service from the staff at the Market Common location. I recently applied for a small Signature Loan for short term help. I am an independent contractor who recently had to miss time from project due to a recent family tragedy. I provided income verification as the loan officer advised me to do, however, once I supplied that information, I was then told that since I hadn't worked on the same project for at least two years that Santee Cooper could not assist me for any loan amount. (I asked for $500 but was willing to take any amount for which I might qualify.) Anyone who has ever worked as an independent contractor knows that we move from project to project based upon the time of the contract. The freedom to be able to work in different fields and for different clients is what draws us to being independent contractors. I find it incredulous that a nonprofit company that claims to value its members as an integral part of the organization can't find it within their conscience to help a member in a time of need. If I wanted this kind of treatment, I could easily go back to Bank of America or any of the other profit-driven institutions that only treat you like a number instead of a valued member. Needless to say, I will most likely be closing my accounts very soon and finding another credit union that truly values its members.

I got off work today and I went to santee Cooper credit union to deposit a check and pay my jeep payment and I was sitting at the drive thru window waiting for them to open and the lady came to the window and informed me that today was good fri and they were closed I apologized and thanked her for reminding me. she asked what I needed and I told her she took my deposit and took care of my jeep payment. That folks is Customer service people don't do the extra mile anymore and this lady went 10 miles. I'm so thankful to be doing business with santee cooper credit union

Opened a savings & checking account yesterday very nice people & professional. Look forward doing business with ya'll.

I was referred here maybe about two yrs ago and they are my go to for any financial services. Rates are great service is great. Ellie and Sarrah have been great to work with on several loans. Even when we've had some hiccups they have been quick to resolve. Thanks!

Excellent staff. Extremely helpful. I’ve always had an extremely pleasant experience here. Also, they have some of the best rates in town for auto loans. Highly recommend.