Santander Bank Branch Inman Ave, Colonia

5 stars for Lola marsh the bank teller because of her great customer service and 0 star for the Indian lady who is manger I think last time I visit the bank I ask them for 100 dollar bills and she gave me all 20’s and said they have only 20’s I left the bank with stacks of twenty dollar bills pockets full of money not even one 100 dollar bill. What kind of bank is that you don’t have 100$ bills at all?and it happens every time when I visit any branch of Santander to withdraw money but last experience was so bad I’m switching my bank very soon .

We visited this branch for opening the account. we glad we met Shikha. She made the process so easy. Also ensured we have all the tools like mobile banking etc. all set up correctly. Extremely helpful to answer all our questions. Made follow up call to ensure we are not facing any issues. I will definitely recommend this branch and her. Thank you Shikha. You are awesome!

Very professional staff. Quick and easy experience to open an account. Omolola Marsh was a specialist I met. Recommend Santander Bank with confidence

Bank Tellers are amazing . Love them all . Unfortunately I can’t say the same about the manager . No profesional at all . Answered call with actitud and dislike . I will never ever unfortunately go back to the Santander Bank Located in Colonia NJ inman ave

So let me start off by saying the tellers are wonderful. Chris is awesome and once they know you it's like your friendly neighborhood bank. The only crappy thing is my dealings with the Indian woman who sits at the desk in the middle. My husband called for information and she hastened him off the phone with a "we don't open until 9." If they weren't open, then don't pick up. He didn't even get to ask what he wanted to. She has also been curt with me on occasion and I find her frustrating to deal with. Maybe sensitivity training or something should be considered. I avoid her like the plague and would rather go to another location than do any paperwork with her. But if you want a teller, the ones there get 5 stars.

Everyone that works here is amazingly nice. 10/10 customer service every single time I walk in.