Santa Margarita Ford Santa Margarita Pkwy, Rancho Santa Margarita
+1 949-459-6800
https://www.santamargaritaford.com/
30031 Santa Margarita Pkwy, Rancho Santa Margarita, CA 92688, United States
Services
- Notary Signing Services
- California Certified Shorth Reporter 14285
- Loan Signing Agent
Santa Margarita Ford Reviews
N
Best dealership experience I've ever had. Just wanted to say a big thank you to Robbie Moore for getting me my Bronco and making it a terrific experience. The wait was long (Ford's fault) but Robbie was there every step of the way to pass along details and answer any questions (there were a lot of them) I had. Everyone at the dealer were friendly, helpful, and straight forward with every aspect, not even a hint that they were trying to sell me on stuff I didn't need nor want - if you are thinking about buying a new Ford, definitely pay them a visit and you will not be disappointed. Thank you for everything again and so stoked on my new Bronco!!
Hi Nick, we are thrilled that you felt comfortable during your experience here with us! Learning of our customers’ satisfying experiences puts a smile on our face and we truly hope that you will visit us again in the future! Regards, The Santa Margarita Ford Team
C
Eric White, our sales rep, was great and so was everyone else we dealt with. I really appreciated his honesty and professionalism. They were the only dealer we dealt with that didn't try and gouge us for a huge "market adjustment" up-charge.
Thank you, Chris! We strive with feedback like yours! Eric is a superstar, and it's no surprise he provided you with an excellent car-buying experience! Thank you for choosing Santa Margarita Ford, please don't hesitate to reach out if there's anything else we can do for you! Regards, The Santa Margarita Ford Team
J
We ordered a 2021 bronco like a lot of people about 1 1/2 years ago And Blake kept us up-to-date on when it was going to arrive. It arrived yesterday Blake called us right away. We headed in and he made it a great process. When it came time for finance (the worst part) Shevrin made the process go very quickly!
Thank you, Joel! The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that Blake ensured you were well taken care of throughout this process! Thank you for choosing us & congratulations on your new Bronco! Please don't hesitate to reach out if there's anything else we can do for you! Regards, The Santa Margarita Ford Team
N
I've know Dan Hernandez for over 20 years and purchased several vehicles from him. Dan's knowledge & experience from start to finish makes me feel comfortable and ensures I'm checking all of the boxes of wants & needs. I highly recommend Dan & Santa Margarita Ford. Thanks again from the Nosek Family! 2022 Ford F250 4WD Lariat
Thank you, Nate! Customer satisfaction is our top priority & we are so glad Dan always takes the time to provide you with the excellent visit you deserve! Please don't hesitate to reach out if there's anything else we can do for you, we hope to provide you with excellent service again soon! Regards, The Santa Margarita Ford Team
a
As an individual who works in the auto industry, the team at Rancho Santa Margarita Ford goes above and beyond when it comes to delivering Smileage towards their customers. Arvin in sales, kept me informed throughout the whole process regarding the timeframe and arrival of the truck and his enthusiasm and knowledge is simply remarkable. Shervin is the finance manager who helped me with all the paperwork, he was transparent, efficient and friendly. I had a pleasure of meeting the General Sales Manager Jason as well who introduced me to Arvin in the first place and I’m glad he did. On the service side I was introduced to Fredy Campos and he was amazing and had a big smile on his face which is rare on the service side. I’ll make sure to give him a call when I need a service cause he has my business until I’m driving this nice Maverick or any other Ford. If you are looking for a Ford look no further and ask for Arvin, I passed 3 other dealerships to get here and boy do they make your drive worth it.
We are pleased to hear that you received nothing but the best here at Santa Margarita Ford and we're happy that you went home happy! Customer satisfaction is what keeps us going and we hope that you will visit us again soon. Regards, The Santa Margarita Ford Team
A
I can't say enough good things about our recent experience. We ordered our car eight months ago, and though Ford does a pretty good job of updating us on the status of our vehicle, Blake did an incredible job of keeping us in the loop. First, he went above and beyond to answer our many questions. He showed kindness and consideration. Then fast forward to purchase day. Once again, Blake went above and beyond to ensure we had everything we needed. He walked us through the process from beginning to end. We are so appreciative. Again, I cannot say enough good things. Car buying can be a strenuous and nerve-wracking process. However, this couldn't have been more seamless.
It's always great to hear when our customers have such a positive car-buying experience, as we look to provide that to each and every customer. Please let us, or Blake know if there is anything else we can do for you! Regards, The Santa Margarita Ford Team
Z
Excellent experience buying my car with Robbie. He helped us get exactly what we needed and wanted with no issues and was very clear on the process and able to answer all of our questions. We are super happy we chose to get our car with him at Santa Margarita Ford and would definitely it to anyone looking to buy a car.
Thank you, Zach! The satisfaction of our customers is of the utmost importance to us, and we're pleased to hear that Robbie ensured you were well taken care of! Thank you for choosing us, please don't hesitate to reach out if there's anything else we can do for you! Regards, The Santa Margarita Ford Team
E
Outstanding sales service. Arvin went out of his way to work with me.the sales team and management were outstanding. I found a vehicle posted online, when i called to see if the vehicle was still available they discovered it was a misprint in the post and should have been higher, they honored the price listed. I drove 2 hours to get to Santa Margarita Ford, because my local dealership rubbed me the wrong way the night before, SM Ford were very accommodating with my request over the phone. The quality of service and personable team at Santa Margarita Ford was worth the drive, and i am very happy with my purchase.
Eric, we strive with feedback like yours! Our team takes great pride in providing quality service & we're so proud to hear we've taken great care of you! If you have any further questions or concerns, please don't hesitate to reach out! We're here to help! Regards, The Santa Margarita Ford Team
T
Professional team who are easy to work with. They made our buying experience easy, fast, and straight forward. Nick Troy was our agent and has done a great job in taking good care of us along with Dave in the financial team. I hope we expect the same standard from their service team.
Customer satisfaction is our top priority and it pleases us to hear of your experience! We look forward to serving you again soon and thank you for visiting Santa Margarita Ford! Regards, The Santa Margarita Ford Team
J
Had a great experience with Bryan both selling my car to them and getting into a new explorer. It always takes longer than you want, but they made it easier then some past experiences. Very happy with Bryan's service and would recommend him.
Thank you, Jeff! Our team takes great pride in providing quality service & we're so proud to hear Bryan ensured you drove home happy! Congratulations on your new Explorer! Please don't hesitate to reach out if you have any further questions or concerns! We're here to help! Regards, The Santa Margarita Ford Team
C
I had such a great experience buying my first new car with Blake. he made a nerve wracking experience turn into a really exciting moment! would definitely recommend him and the dealership to do your business!
Thank you, Caitlin! Our team takes great pride in providing quality service & we're so proud to hear Blake delivered an excellent experience! Congratulations on your new vehicle, and if you have any further questions or concerns, please don't hesitate to reach out! We're here to help! Regards, The Santa Margarita Ford Team
k
Always quick and thorough and willing to go the extra step for customers! Miguel, the serviceman I usually work with, keeps me updated and in the loop so I’m never left wondering. Robbie in sales is the man to go to if you’re looking for a professional transaction headache free! Thank you Ford Team!
Thank you, Kylee! You deserve nothing but the best, and we're grateful to know Miguel & Robbie provided you with nothing less than that! Hope to see you back here again! Regards, The Santa Margarita Ford Team
J
Couldn’t be happier with my experience. The team (especially Matt in Sales) walked me through the online ordering, we’re available the 9 months of production, and honored the original sale price. I’ve been coming here for service for years, but I’ll buy all of my future Fords (IE: Lightening) here without question.
Thank you, Joseph! Our team takes great pride in providing honest, quality service & we're so proud to hear Matt delivered an excellent experience. Congratulations on your purchase, and thank you for choosing Santa Margarita Ford. If you have any further questions or concerns, please don't hesitate to reach out! We're here to help! Regards, The Santa Margarita Ford Team
R
Took my 2014 Ford Escape in for a second opinion on a very expensive repair. I was so glad I did. They saved me nearly $1000! My local repair shop noted three items that needed repairs - they were correct about two issues but were wrong about my turbo line. What they had diagnosed as the problem wasn't the real issue. SM Ford took a closer look and found the real problem and in doing so, saved me a lot of money. My repairs were completed on time and I was kept informed of progress as parts had to be ordered.
Rhonda, we're happy we were able to save you some money and fix your Escape. We appreciate you choosing us here and should you need anything else, please let us know. You're family now. Regards, The Santa Margarita Ford Team
M
Clare took excellent care of us. She kept me posted as our Vehicle went through the repair process the whole way. We will be making Santa Margarita Ford our new go to Dealership for all of our repairs!! Thanks again Clare, see you soon!!
Thanks so much for being a valued customer, Morgan. We're lucky to have you as part of our SM Ford Family and we look forward to continuing to help take care of all your vehicle needs. Regards, The Santa Margarita Ford Team
R
This dealership marks up their trucks way over msrp to take advantage of pandemic related supply chain issues. You also are lucky enough to pay taxes on the higher adjusted price. Please support dealerships that do NOT price gouge, even if that means going out of state. Not only this, but they won't let you order certain trucks through them because they would have to honor msrp pricing. They get around this by ordering their trucks themselves and marking them way up. Another greedy dealership. Unless you want your picture on the face of their new Rolex watches, I suggest you shop elsewhere.
RS, thanks for taking the time to post a review. We certainly understand and sympathize with your point of view. Unfortunately, Ford limits the amount of F-150 Raptors we get each year. Many of the Raptors we have in stock, we actually purchased from dealers out of state, and paid a premium over MSRP ourselves. Due to the unique situation the world is in these days, like most all retailers, Ford has not been able to supply the dealers with enough inventory to satisfy the current demand. We hope you’ll find our premiums to be more competitive than other local Ford dealers, as we try to be as transparent as we can, so that everyone knows about any applicable premium ahead of time. If you should need anything in the future, please do not hesitate to reach out to me personally. Regards, Jason Saling - General Sales Manager - 949-459-6800 - [email protected]
N
Extremely friendly and honest. I would come back here for the next vehicle I purchase. A great thank you to the kindest salesman,Christian Torbensen. He gets five stars.
Hi Nicole, customer satisfaction is our main goal, and it pleases us to hear of your experience with Christian! Congrats on your new vehicle! Regards, The Santa Margarita Ford Team
J
Fredy Campos at SM Ford always delivers impeccable service! He keeps me aware of all pertinent info on my Excursion when it’s sick & being serviced! Great & honest customer service all around!
Hu Justin, we are proud of Fredy and his efforts to always provide you with a 5-star visit! Thank you for choosing us and we can't wait to see you again! Regards, The Santa Margarita Ford Team
F
I cant even begin to say how happy I am with Freddy Campos. After such a bad time at Tuttle Click Ford irvine Santa Margarita Ford was amazing From first phone call with Sabrina to Freddy taking over and handling everything very professional and yet like a freind taking care of his buddy. What a great experience. What a dealership should be.
Hi Frank, we are thrilled to hear that our team made sure you left a satisfied customer! Thank you for choosing us and we hope to see you again soon! Regards, The Santa Margarita Ford Team
C
We take our car in here for servicing and have found them to be very courteous and helpful. They even helped us to get a defect from the factory repaired, even though we purchased from another dealer.
Casey, we're here to help and looking forward to continuing to help take care of all your future vehicle needs. Please don't hesitate to let us know should you ever need anything. You're family. Regards, The Santa Margarita Ford Team
K
They were very helpful open with everything and willing to deal with me even though I was not actually buying a Ford from them I was buying a ram truck that have been turned in.
Thank you, Kelly! The satisfaction of our customers is of the utmost importance to us, and we're pleased to hear that you were well taken care of! Thank you for choosing us, please don't hesitate to reach out if there's anything else we can do for you! Regards, The Santa Margarita Ford Team
J
High priced dealer mark ups add 10K to the sticker price. Apparently because they needed to make sure we don’t make money on reselling. Card buy either of the cords I wanted. Guess I’ll look at jeep or toyota.
Thanks for taking the time to post your review. We certainly understand and sympathize with your point of view. Due to the unique situation the world is in these days, like most retailers, we have not been able to procure enough product from our suppliers and manufacturers to satisfy current demand. Given the overall decrease in sales volume, increase in demand from customers like yourself, and rising costs of doing business, many vehicles that we would normally stock do in fact carry a premium at this time. We hope you’ll find our premiums to be more competitive than other dealers and we try to be as transparent as we can so that everyone knows about any applicable premium ahead of time. Again, we know the current economic environment is not ideal, but would love to earn your business if possible. We sincerely wish that market conditions will return to a more manageable position in the near future. If you would like to place an order for a vehicle, please do not hesitate to reach out. Pricing on ordered vehicles is substantially lower. Thanks again for the opportunity. Regards, Jason Saling - General Sales Manager - 949-459-6800 - [email protected]
j
Came in for the 1st time to address a problem and get my oil changed. Staff is very friendly and they worked quickly and cleaned my car all in about an hour and half.
Thank you, Jeff! It's a team effort here & we are so glad to see you enjoyed your first visit with us! We look forward to providing you with excellent service again soon! Regards, The Santa Margarita Ford Team
M
The tough part was deciding which make and model of pickup I wanted to buy. Once I landed on a Ford Raptor, choosing the dealership was easy! I have heard so many great things about Santa Margarita Ford over the last 20+ years that I knew this was the only place to go. Sales manager Jason Saling, Finance Manager Dave Franco and Sales Rep Skye Saab treated me like a king, were very efficient, friendly, knowledgeable and professional every step of the way. The team that the Graham family has assembled here is so impressive. In the high-turnover auto dealer industry, people come to work at Santa Margarita Ford and stay! Most I met have been with the store 10 to 30 years! Impressive! That means the same person will be there to help you throughout your ownership experience!
K
I want to give a belated shout out to Arvin on the Santa Margarita Ford team. We purchased a Ford Raptor about a month ago from the dealership. He made the process as easy as can be and his friendly - genuine - can do - attitude was a breath of fresh air during the transaction. His brother in the finance department finished our experience with a very high level of professionalism as well. If the quality and approach of a sales team is a key litmus test for a dealership - Santa Margarita is worth a try.
Kevin, we can't thank you enough for choosing Santa Margarita Ford! We're so happy Arvin went above & beyond to ensure everything worked out perfectly. Congratulations on your new Ford Raptor, if you have any questions or concerns, please don't hesitate to reach out, we're here to help! Welcome the family! Regards, The Santa Margarita Ford Team
H
Matthew the salesman was awesome! Made the car buying experience a pleasure. I would definitely recommend him to anyone looking for a new vehicle. Thanks again Matt!
Thank you, Homer! The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that Matthew ensured that you left with a smile on your face! Thank you for trusting us, we look forward to providing you with excellent service again soon. Regards, The Santa Margarita Ford Team
M
Excellent as always. For 25 + years my family has been taking our cars to Santa Margarita Ford and never have any complains. Duane and Miguel are always on top of all of our cars needs.
Michelle, the satisfaction of our customers is of the utmost importance to us and we're pleased to hear that our team has taken great care of you all of these years! Thank you for being a valued member of the family, we look forward to providing you with excellent service again soon! Regards, The Santa Margarita Ford Team
J
Fantastic service from Asst Manager, Miguel, sales Manager Jeff, sslesman Arvin, they care tons about all customers needs, takes wonderful time to review car details to repair, speaks with nice manners, my new tires look and ride great I drive 6 hours today, call Miguel for all your car needs. Justin from parts is incredible also, replace my key. RSM ford incredible
It's so great to see our team ensured you got the quality service you deserve, Julie! Thank you for choosing us and if you have any further questions or concerns, please don't hesitate to reach out, we're here to help! Regards, The Santa Margarita Ford Team
M
Wonderful service. Quick and efficient with friendly people. I used their contactless pickup/drop off service for an oil change and general checkup. Game changer! Highly recommend.
It's so great to see our team ensured you got the quality service you deserve, Megan! Thank you for choosing us and if you have any further questions or concerns, please don't hesitate to reach out, we're here to help! Regards, The Santa Margarita Ford Team
M
Purchased Escape Hybrid AWD Titanium. Fleet Manager Robbie Moore was excellent to work with. He was knowledgeable about the vehicles and very courteous.
Thank you, Mike! Our team takes great pride in providing quality service & we're so proud to hear Robbie ensured you drove home happy! Congratulations on your new Escape! If you have any further questions or concerns, please don't hesitate to reach out! We're here to help! Regards, The Santa Margarita Ford Team
V
We recently purchased our second car from Santa Margarita Ford. Both of our experiences have been very pleasant. Our salesperson that handled our purchase was Mathew Dobyn. I can’t say enough good things about Mathew. He has gone above and beyond to make our deal go smoothly and went out of his way to take good care of our needs, even after the deal was complete. I will definitely buy from this dealership in the future even though it is quite a drive since we live in Palm Springs….. we’ll worth the time to drive!
Vonnie, it's so great to see Matthew went above & beyond to ensure you were getting the quality service you deserve! Thank you for being such a valued member of the Santa Margarita Ford Family! If you have any further questions or concerns, please don't hesitate to reach out, we're here to help! Regards, The Santa Margarita Ford Team
V
Reached out online, then went to the Dealership to meet sales guy named Nick didn’t even have the courtesy to acknowledge me sent me with another sales guy who actually did assist but overall if you want quick and easy service stress free don’t go there I wouldn’t seems they don’t have enough guys in sales and can care less in ones interest.
Hi Victor, thank you for your review. We try to get it right with each and every guest in our dealership. It sounds like we could have done a better job in your case. Thank you for the feedback. We take each and every review seriously and do our best to improve upon them. Also, thank you for coming back in and giving us a chance to earn your business. If we can be of any help in the future, please don’t hesitate to reach out. All the best. Regards, Jason Saling - General Sales Manager
A
RSM Ford always takes care of our vehicles. Repairs are performed on time and most case below estimate. Ask for Duane when booking an appointment for service on your Ford.
Thanks so much for being a valued customer, Annette. We're lucky to have you as part of our SM Ford Family and we look forward to continuing to help take care of all your vehicle needs. Regards, The Santa Margarita Ford Team
R
Miguel is a great service advisor. My vehicle hadn't been serviced in awhile and they did a great job checking everything out for me, recommending what needed to be done right away and what could be put off awhile.
Thanks, Rick! We're glad you received the 5-star service that you deserved! Thank you for this great review and should you ever need anything, please let us know, we're here to help! Regards, The Santa Margarita Ford Team
S
Had a terrific experience yesterday buying a new 2021 Ford Explorer at Santa Margarita Ford. The entire staff was friendly & accommodating. Meehow was my sales consultant. He was extremely courteous & professional creating a very pleasant experience. I can't say enough good things about this dealership.
Steve, our team works hard to ensure a quality experience & we are so proud of Meehow for providing you with that. We'll be sure to pass along the kind words. Thank you for choosing Santa Margarita Ford & congratulations on your new Explorer! Regards, The Santa Margarita Ford Team
D
Arvin. our sales representative is very polite and very courteous gentleman. He has made our car d very pleasant and at ease the time our family were there. Thank you for his honest service, I truly appreciated for his time. We definitely will be back for another pick up our Mavericks when is ready for delivery.
David, we thrive on feedback like yours! It's so great to see Arvin & our team went above & beyond to ensure you were getting the quality service you deserved! Congratulations on your new vehicle! If you have any further questions or concerns, please don't hesitate to reach out, we're here to help! Regards, The Santa Margarita Ford Team
C
Process was very easy. Blake was fantastic and great to work with. I highly recommend.
Hi Christine, happy to hear that Blake made sure you had a quick and easy visit! You know you're always welcome to come back to see us anytime you want! Regards, The Santa Margarita Ford Team
R
Clar was great at checking me in and setting up a Lyft ride. I explained all I wanted done before our cross country trip and she made suggestions of items which should be checked.
Thank you, Robert! The satisfaction of our customers is of the utmost importance to us, and we're pleased to hear that Clar ensured you were well taken care of! Thank you for choosing us, please don't hesitate to reach out if there's anything else we can do for you! Regards, The Santa Margarita Ford Team
K
This was by far the BEST experience I have ever had buying a car. Eric White was simply amazing! Very friendly, knowledgeable and accommodating. We did not feel pressured at all to buy something we didn't want. Shervin in the finance section was awesome as well. If you are looking for a dealership that actually cares about their customers and provides an amazing experience I HIGHLY RECCOMEND this place. Ask for Eric White and you won't be disappointed!
The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that Eric ensured that you left with a smile on your face, Kristy! Congratulations on your new vehicle & welcome to the Santa Margarita Ford Family! Regards, The Santa Margarita Ford Team
R
Great experience buying my latest vehicle. Received a fair value for my trade in and a fair price on my new vehicle.
Thank you, Ray! Our team takes great pride in providing quality service & we're so proud to hear we've taken great care of you! If you have any further questions or concerns, please don't hesitate to reach out! We're here to help! Regards, The Santa Margarita Ford Team
M
very car caring and owner care, friendly staff and professional support about your vehicle needs, so if you love your ford you'll come on board,
Mike, we strive with feedback like yours! It's a team effort here & we're thrilled we've provided you with excellent service! Thank you for choosing us! Regards, The Santa Margarita Ford Team
C
5 starts for great customer service, quality in vehicles, and such a smooth and easy transaction. I will be back for my next car. Meehow "Salesman" was an excellent help!
Thank you, Christopher! The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that our team ensured that you left with a smile on your face! Thank you for choosing us, we look forward to providing you with excellent service again soon. Regards, The Santa Margarita Ford Team
M
Me and my husband had an amazing car buying experience here! Blake helped us find the perfect car. We definitely recommend working with him! He made the whole process so seamless and stress free. RC in finance also did a great job processing the paperwork and was really patient throughout the transaction!
Hi Michelle, it's wonderful to hear that you and your husband had a 5-star car-buying experience with Blake! We look forward to working with you again! Regards, The Santa Margarita Ford Team
K
I am extremely disappointed in the service department at this dealership. I had an appointment and upon my arrival, I had to wait 15 minutes for someone to speak to me. Once they did, the person that "helped" me was completely unhelpful. He insisted on having my oil changed when that was NOT the reason I took my car in. Once I explained the reason for my visit, the tech proceeds to tell me that I would have to leave my car for a day or more to have it looked at. LOOKED at! Not to repair a problem once it was found but only to be looked at. When I asked why, he explained that they had a lot of cars to work on. I then ask what the point is of scheduling an appointment and he started to try to spin some story and I just left. So in essence, all they did was waste my time. I drove from Laguna Niguel, took time off work and was fed nothing but nonsense. I should mention that my other vehicle is a BMW and the difference in service is unbelievable. Hey, service manager, why don't you to one of their dealerships and learn a thing or two about how to treat your clients.
Kate, thank you for sharing your feedback about your recent visit to our service department. Unfortunately, when researching your visit, we are unable to find a Kate Price in our system. I would be more than happy to discuss the visit with you at your convenience or I can contact you. I would like our employee to learn from this experience and it would be helpful if I could identify your appointment and whom you spoke with. I appreciate your time and look forward to hearing from you. Regards, Gina Allen - Director of Fixed Operations - [email protected] - 949-888-4353
G
Happy with working with RSM Ford dealership especially Arvin from sales who was extremely courteous, patient and helpful in helping me purchase the Mustang Mach E which was difficult to get. Really appreciate his prompt communication and ease of working with the dealership itself. Great experience. Would highly recommend.
Thank you so much for your wonderful feedback, Govind, and congratulations on your new Mustang Mach E! The satisfaction of our customers is of the utmost importance to us, and we're pleased to hear that Arvin ensured you were well taken care of! Thank you for choosing us, please don't hesitate to reach out if there's anything else we can do for you! Regards, The Santa Margarita Ford Team
A
Fantastic experience with Santa Margarita Ford! Robbie handled our sales experience and was a true gentleman. Honest and upfront. We were able to negotiate the deal via email so we could come in ready to sign and go! Refreshing way to buy a car!! We were happy to make the 4 hour drive for a great deal and good customer service. Highly recommend!
Anna, we're so happy to hear your online shopping experience went smoothly & we can't thank you enough for making the trip out here! Congratulations on your new ride & welcome to the family! Regards, The Santa Margarita Ford Team
A
Beyond pleased with my experience here. I knew the car I was looking for, and Nick was able to help myself and my husband drive away in the exact model we wanted at a very fair price (which is hard to find in this current market). The price we discussed on the phone before we drove to the lot was the price that was honoured when we arrived. Nick was professional, friendly and (most importantly) honest. This was by far the most relaxing car buying experience I’ve ever had, and I won’t hesitate to recommend Nick and his team. My husband and I will sleep better knowing that we’ll be bringing our first child home in a few weeks in a new, safe vehicle!
Congratulations on your new vehicle, Anne! The satisfaction of our customers is of the utmost importance to us, and we're pleased to hear that Nick & our team ensured you found what you were looking for! Thank you for choosing us, please don't hesitate to reach out if there's anything else we can do for you! Regards, The Santa Margarita Ford Team
M
Blake was an excellent sales agent at Santa Margarita Ford. While I was on the long waiting list for my Bronco, he continued to keep me updated via my preferred contact method for over a year. I always felt taken care of and it was well worth the wait. An excellent, fair dealership to work with. Not pushy at all and very fair pricing. I highly suggest Blake as your sales agent.
Hi Matt, it's so great to hear that Blake took such good care of you! Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Regards, The Santa Margarita Ford Team
R
Called to setup an appointment and Arvin answered and was so helpful to setup an appointment with me. We are from Fillmore and he scheduled everything for us to meet with him at 6 p.m. and had everything ready for us when we arrived. He gave us all the information on the car and what was included. We test drove it that night and purchased the car that night. I was happy with the entire experience and would recommend my friend and family to Arvin and Santa Margarita Ford. This place is worth the drive and the experience was pleasant from beginning to end.
Thank you, Ruth! We're so proud of Arvin for going above & beyond to ensure your car-buying visit went smoothly & quickly. Congratulations on your new vehicle! Please don't hesitate to reach out if there's anything else we can do for you. Regards, The Santa Margarita Ford Team
A
Kelsey my service writer at Ford RSM was great to work with. No pressure and gave me all the time I needed. Pleasant experience.
Angela, we strive with feedback like yours! Our team takes great pride in providing quality service & we're so proud to hear we've taken great care of you! If you have any further questions or concerns, please don't hesitate to reach out! We're here to help! Regards, The Santa Margarita Ford Team
C
Went through the process of ordering and receiving a Mustang Mach-E GT through Santa Margarita Ford. Blake assisted us in getting things done. Although it did take months for the vehicle to be assembled and delivered -- something the dealer has no control over -- Blake straightforward with us, helped us and kept us informed of every update. He was also very knowledgeable about our car, was more than happy to answer questions, and when something was not as we had expected (the car was delivered with a minor ding that occurred during transportation) he made sure that it was addressed in the best way possible for us. After that experience with this dealership and their service department, I'll choose them for anything else we may need for our cars.
Hi Cesar, it's so great to know that Blake went the extra mile to get you into a new Mach-E! Your business and time are much appreciated! We look forward to working with you again! Regards, The Santa Margarita Ford Team
V
Just purchased a new Mustang Mach e which we had ordered 8 months ago. Our sales rep Nick Troy did an outstanding job keeping us informed every step of the way and when it arrived he was with us all the way. The finance person Shervin was also quite remarkable and explained the process and the numbers. Yes, it took some time. But after having purchased several new vehicles this time was quite enjoyable! Thanks Guys! See you soon! V~
Thank you, Veronica! Our team takes great pride in providing quality service & we're so proud to hear our team Nick delivered an excellent experience! Thank you for choosing us, and if you have any further questions or concerns, please don't hesitate to reach out! We're here to help! Regards, The Santa Margarita Ford Team
L
2022 was not a good year to buy a car....period! I shopped around for a month and most dealers didn't have the models and features I wanted and gave a 3-6 month waiting period to order. Some of them straight up didn't bother putting in effort helping and turned away business. I will never return to those dealers, nor recommend them to anyone because they didn't understand the fundamentals of community relationships. I saw a vehicle on Santa Margarita Ford's website that was ideal for what I was looking for and contacted sales. Arvin reached out to me and said it already sold earlier in that day, but took note of the features and specs I wanted. He advised that there were some vehicles in transit with the exact features I needed and offered to reach out when it came in. Sure enough, I got a call later that week and came down in the afternoon with the vehicle already pulled up. Arvin and team went the extra mile to get me in and out in a few hours and at a fair price, still time for dinner! Real MVP! Thanks again, I'm loving the new Bronco!
Thank you, Long! Our team takes great pride in providing quality service & we're so proud to hear Arvin went above & beyond to ensure you found exactly what you were looking for! Congratulations on your new Bronco! If you have any further questions or concerns, please don't hesitate to reach out! We're here to help! Regards, The Santa Margarita Ford Team
D
Best Service Ever! Since the day I walked in to purchase my Bronco to current day, my Service Advisor and Fleet Sales Rep have provided service that surpasses anyone else I've dealt with. I highly recommend them. For quality, selection, and availability of add-ons for your vehicle...This is the place!
Hi Diane, we are glad that you had an enjoyable experience here with us! We appreciate your business and we can't wait to see you again soon! Regards, The Santa Margarita Ford Team
B
Had a good time purchasing my wife’s Bronco yesterday. Nick was great. And the Bronco speaks for its self(Merica)
It's so great to see our team ensured you got the quality car-buying experience you deserve, Bruce! Congratulations on your new Bronco & thank you for choosing us! If you have any further questions or concerns, please don't hesitate to reach out, we're here to help! Regards, The Santa Margarita Ford Team
K
The service department is very thorough. They did an inspection on my 2019 Mustang Bullitt with a explanation of the car, their findings and how to change settings for the best Mustang performance. I found the service department and technician to be extremely helpful and accommodating. I recommend them and will take my car only to Santa Margarita Ford now.
Thank you, Kimber! Our team takes great pride in providing quality service & we're so proud to hear we've taken great care of you! If you have any further questions or concerns, please don't hesitate to reach out! We're here to help! Regards, The Santa Margarita Ford Team
C
My go to dealer for service on my truck. They communicate efficiently, respectful and honest about any issues your vehicle might have. I never feel any pressure or get the sense they are upselling anything. They give honest recommendations for you to make educated decisions. I trust their guidence and expertise. They are always respectful of my time and get you in and out. I would check this dealer out if you haven't already.
Thank you, Chris! Our team takes great pride in providing quality service & we're so proud to hear our team always delivers an excellent experience! Thank you for trusting us with your vehicle, and if you have any further questions or concerns, please don't hesitate to reach out! We're here to help! Regards, The Santa Margarita Ford Team
D
I looked throughout the SoCal area to place an order for a Mustang Mach-E trying to find a dealer that wouldn't markup over MSRP or add on additional equipment that I didn't want on my custom order. I walked into the dealership and Bryan immediately greeted me. I stated that I was there to place an order if they would agree to no markup or added accessories. He stated that they do not add markup on ordered vehicles and they wouldn't add any additional equipment. We went over to a terminal and I placed my order with him. A little over 5 months later and my vehicle arrived to the dealership. Bryan called me what had to be minutes after it arrived (I had been tracking it the best I could since it left the factory) and we started getting all of the numbers together for financing. They honored the price protection plan that ford had implemented, as well as all the rebates I was expecting. Dave was our Financing manager and he wasn't pushy and didn't try to nickel and dime us on different packages and add-ons. This is only the second dealership I would consider A+ tier that I have dealt with. I suggest anyone looking for a new Ford to feel comfortable knowing Santa Margarita Ford isn't trying pull one over you and eek out every little profit like it seems every other dealership today is. If you're looking for a great salesman look no further than Bryan Richardson. He was friendly, caring, and seemed to always be available to answer my questions. He worked to make the buying process as easy as possible and it made the whole experience a positive one.
Thank you, Dan! Our team takes great pride in providing honest, quality service & we're so proud to hear Bryan delivered an excellent experience. Congratulations on your purchase, and thank you for choosing Santa Margarita Ford. If you have any further questions or concerns, please don't hesitate to reach out! We're here to help! Regards, The Santa Margarita Ford Team
D
One of the coolest Ford dealerships around. Staff is friendly and it makes you want to come back. Tons of aftermarket stuff too, from wheels and tires to off road accessories. They even have tailgate refrigerators!
We are pleased to hear that you received the service that you were looking for! Please never hesitate to let us know if you need anything. Regards, The Santa Margarita Ford Team
T
Absolutely stellar car buying experience. Nothing but respect. Bryan was a stellar salesman and Shervin (I hope I’m remembering his name right) was efficient and pleasant in finance.
Hi Taylor, we are so happy that Bryan and Shervin went above and beyond to provide you with a 5-star visit! Thank you for choosing us and we look forward to serving you again! Regards, The Santa Margarita Ford Team
G
I Bought a car at SM recently. I like this dealership, my one complaint would be that they didn't even have coffee or water for the customers. On the day I bought the car I asked for some water and the sales reps said the bottled water in the cooler was for employees only!! What! That was shocking since I just paid about 50k for a car. This dealership use to have complimentary bottled water, coffee, and the sales rep would even get a snack for the kids when you bought a car. Sad that those days are gone, now I asked for water and coffee and they said no.... :(
G, congrats on your new vehicle and welcome to the SM Ford Family. We always want to be as accommodating as possible and appreciate your feedback regarding the complimentary beverages for our valued customers. Moving forward, we'll make sure to have water and coffee available, as we want our customers to be as comfortable as possible. Thank you for taking the time to share this and enjoy your new ride. Regards, The Santa Margarita Ford Team
M
All the staff we worked with were great, from Jason (mgr) to Joey (sales). Although it took 10 months to get our Mach e, they were helpful in keeping us inform of its progress.
Thank you, Mike! Our team takes great pride in providing quality service & we're so proud to hear Jason & Joey ensured you were well taken care of during this process! Congratulations on your new Mach E! If you have any further questions or concerns, please don't hesitate to reach out! We're here to help! Regards, The Santa Margarita Ford Team
C
Excellent visit and purchase. No pressure sale. Great people especially Arvin. I love my new hybrid truck.
Hi Chuck, Arvin it awesome and it's no surprise that he got you into your dream truck! Thank you so much for taking the time to let us know about your visit and we hope to see you again! Regards, The Santa Margarita Ford Team
S
Jonathan in service is helpful, polite and professional. I can trust his recommendations and the price is always as expected. I am treated with respect by Jonathan every time.
Hi Sandra, we can't wait to let Jonathan know about your kind words! Feel free to call or stop by if there is anything else we can do for you. Regards, The Santa Margarita Ford Team
R
Excellent staff and service. I would definitely purchase a vehicle from your dealership or have maintenance work performed by Margarita Ford.
Hi Reginald, it's so nice to know that you had a 5-star experience here with us! We look forward to working with you again! Regards, The Santa Margarita Ford Team
C
I have purchased 2 cars myself and one family member as well in the year 2020. The staff, especially RC in finance has been easy to work with. They have been fair in their pricing negotiations. The showroom and lot are always clean and the service area has been easy to work with as well.
It's a pleasure to hear that you always have an enjoyable car-buying experience with us! We can't wait to see you again! Regards, The Santa Margarita Ford Team
C
Great and courteous service. Awesome communication system. They keep you updated every step of the way. Yes, they are a bit more expensive than other shops but, quality does have a price and when you have an oldie but goody like mine, you want only the experts to take care of her!
Hi Cynthia, it truly makes us happy to know that you enjoyed your experience with us! We look forward to working with you again! Regards, The Santa Margarita Ford Team
R
Great service. Great Service advisor Miguel Aparicio Santa Margarita Ford knows how to treat the customers right.
Hi Randle, you deserve nothing but the best, and we're grateful to know Miguel provided you with nothing less than that! Hope to see you back here again! Regards, The Santa Margarita Ford Team
N
I had a good experience at Santa Margarita Ford. I stumbled upon the exact truck I was looking for online, it was at this dealer. I called and was put in-touch with a very friendly salesman who owned the same truck himself, named Drazen. I worked out a time to come down and check out the truck. When I showed up, they had parked the exact truck at the main entrance of the building and it had already been detailed inside and out. I got a very good vibe from Drazen, and the dealership as a whole. The deal on the truck was fair, we were in and out very quickly. My wife and I are very happy with our truck, and our entire experience with Santa Margarita Ford. Thanks again Drazen!
Nick, We are so glad to hear you had such a great experience with us and that Drazen took such great care of you. Enjoy your new truck and please let us know if there is anything else we can do for you. Remember your first oil change is complimentary when you return to our service department.
J
I had an easy and quick experience with getting myself a used Ranger from this dealership. Everyone that I talked to here was friendly and accommodating to my purchasing experience. I also wanted to thank Arvin and Matt for helping with the whole process.
Thank you, Jake! The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that our team ensured that you left with a smile on your face! Thank you for choosing us, and congratulations on your new Ranger! We look forward to providing you with excellent service again soon. Regards, The Santa Margarita Ford Team
C
Robbie Moore was absolutely the most amazing salesman! He helped me every step of the way and worked with me when purchasing my new 2021 Ranger. I could not be happier with the truck & especially could not be happier with the service I received from Robbie.
The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that Robbie ensured that you left with a smile on your face, Clare! Congratulations on your new Ford Ranger & welcome to the Santa Margarita Ford Family! Regards, The Santa Margarita Ford Team
D
I ordered the new 2021 Bronco and my sales guy Matt was amazing to work with. Even with all the issues with the new bronco the deal went smooth and even when I needed maintenance soon after they worked hard to get it back to me and kept me updated. Working with them was the best car dealership experience I’ve had.
Thanks so much for being part of the family, Derek. We're lucky to have you as a valued customer and we can't wait to continue to work together for years to come. Hope all is well and hope to see you here again soon. Regards, The Santa Margarita Ford Team
R
I was pleasantly surprised at how much everyone worked together to help us with our car purchase. From Sales to Financing. They made sure we understood all our options. Great group of people. That’s probably why my entire family buy their cars from Santa Margarita Ford.
Thanks so much for being part of the family, Ricki. We're lucky to have you as a valued customer and we can't wait to continue to work together for years to come. Hope all is well and hope to see you here again soon. Regards, The Santa Margarita Ford Team
S
This was my first visit to Santa Margarita Ford for service. It's location is more convenient than the location that I had purchased my Ford from. Everyone was friendly. Jonathan, was my advisor, was patient while I made decisions and kept me in the loop during the entire process.
The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that Jonathan ensured that you left with a smile on your face! Thank you for trusting us with your vehicle, we look forward to providing you with excellent service again soon. Regards, The Santa Margarita Ford Team
R
In this very difficult market for both buyers and dealerships Santa Margarita Ford showed they are above the cut in every way. It was a lengthy drive for me so initiating the deal remotely was required. I received a level of service far above any local dealership I could visit or call and visit. Michal was my rep and was outstanding with his patience and help. Seriously the best service I could ask for from the entire team there.
Richard, thanks for making the drive to see us. We're glad you received the 5-star service that you deserved and you drove home happy. Thank you for this great review and should you ever need anything, please let us know. You're family now. Regards, The Santa Margarita Ford Team
J
Only went to the parts department, it was 7am Saturday morning. I paced back n forth for around 5-10 minutes until someone came out to see me. The staff was fast, professional, very helpful.
Mr. Doe, thank you for being patient while we were opening our Parts Department. We try our best to always be upfront manning the counter and don’t want anyone to wait too long. This is great feedback. Next time you stop by stop and say hi! Regards, Jimmy Posey - Parts Director
L
I recently purchased an F-150 from Arvin Hashemi at RSM Ford. I called a few different dealerships to get quotes on online vehicles. Arvin was the easiest and most straight forward sales person to deal with. When I arrived they had the truck pulled around front for me to inspect and test drive. Arvin was very polite, not overly pushy and very helpful with my questions.
Luc, the satisfaction of our customers is of the utmost importance to us and we're so happy to hear that Arvin delivered! Congratulations on your new F-150! We look forward to providing you with excellent service again soon! Regards, The Santa Margarita Ford Team
F
5 Star Service at a 5 Star Dealership! We purchased our third vehicle from Rancho Santa Margarita Ford and could not be happier. They made the process easy and our salesman, Robbie was great to work with as always. Would not think of going anywhere else for our next Ford.
Frank, the satisfaction of our customers is of the utmost importance to us and we're pleased to hear that you left with a smile on your face! Thank you for being a valued member of the family, we look forward to providing you with excellent service again soon! Regards, The Santa Margarita Ford Team
M
Arvin was my salesperson and he did an outstanding job. Kept in touch with emails, texting, phone and was available anytime I had a question. He is personable, so very helpful and made the process minimally invasive. I would recommend him to anyone wanting to buy a car, new or used. He was really great.
Thank you, Mary! The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that Arvin ensured you had an excellent experience! Congratulations on your new vehicle & welcome to the Santa Margarita Ford Family! Regards, The Santa Margarita Ford Team
M
Bought a 2019 Chevy suburban last night from a super nice informative salesman named Arvin ..Arvin was very nice not a pushy fast talker ..just a calm informative down to earth guy that I'm sure that if you are in the market for a new or used ford or any other vehicle they have you will be pleased with him when you ask for him to help you ..I had never been to a ford dealership and I'm 60 years old but I have been to every other dealership Dodge,Kia,bmw Chevy and others for vehicle purchases and this experience with Arvin was definitely one of the best I have experienced ...Definitely recommend santa margarita for and ask for Arvin ..
Mark, we strive with feedback like yours! Our team works hard to ensure a quality experience & we are so happy to hear that Arvin provided you with an excellent service experience! Thank you for being a valued member of the family, we look forward to providing you with excellent service for many years to come! Regards, The Santa Margarita Ford Team
M
I recently had a battery replaced In my 2016 ford fusion and Roger was very professional in helping me through the process. Waiting area wifi is great, I was able to work while I waited for the car. Thank you Roger!
Michael thank you for taking the time to write this 5 star review for Roger. Glad to hear you had a great experience at our dealership. We look forward to helping you at your next service.
J
I've been bringing my trucks to SMF for service for 17 years. I bought my last truck there 12.5 years ago and was given a great deal on a custom ordered truck. I just took delivery on my new truck that I ordered before the chip shortage. They agreed to a very favorable deal for me when I ordered it and honored that deal when it finally came in even in light of the very different situation surrounding new car availability. Duane in service and Robbie in sales are top notch.
Thank you for your stellar rating Josh, and for being such a valued customer all of these years! Congratulations on your custom truck! We hope you're loving everything about it & if you have any questions or need anything at all, please don't hesitate to get in contact with us! We look forward to providing you with excellent service for many more years! Regards, The Santa Margarita Ford Team
T
Jonathan in Service did a great job today, made it easy, check in and check out was smooth, no BS. Whew!! And the car was washed, Bonus!
Thank you, Tom! The satisfaction of our customers is of the utmost importance to us, and we're pleased to hear that Jonathan ensured you were well taken care of! Thank you for choosing us, please don't hesitate to reach out if there's anything else we can do for you! Regards, The Santa Margarita Ford Team
T
Brandon was so helpful, professional and made me feel comfortable the entire process. I highly recommend this dealership!
Thank you, Terri! The satisfaction of our customers is of the utmost importance to us, and we're pleased to hear that Brandon ensured you were well taken care of! Thank you for choosing us, please don't hesitate to reach out if there's anything else we can do for you! Regards, The Santa Margarita Ford Team
A
They do a very good job maintaining my 3 Ford cars. Have had a 12 year relationship with them and happy for the most part. A couple of sticky issues over the years but they ended up taking care of them. Overall happy!
Hi Abe, we are thrilled to know that you always have a positive visit with us! We look forward to working with you for many more years! Regards, The Santa Margarita Ford Team
J
I absolutely love Santa Margarita Ford and would recommend to anyone. A little over a year ago I came to this dealership to look for a car that would provide a bit more space, since my kids are involved in sports we really needed more leg room, and truck space. Before I came here, I always had very painful experiences with dealerships. I’d get haggled, feel pressured, pushed to make a deal and made to feel as though that was the only deal I’d be able to get, etc. BUT when I came to SM Ford, the experience was quite the opposite. I’ve always been told to never ever go alone to a dealership because I’ll get a bad deal...and they may be true for some places but not here. I walked onto that lot with my 2 kids in tow, and we were not pushed, or pressured at all from the moment we arrived. I was listened to, treated with respect and patience. The people I worked with related to me, treated me with fairness and worked hard to ensure that I drove off with a great experience and with the perfect car. I can honestly say, I don’t think I ever want to go anywhere else. I’ll be directing all my friends and family there, and be going back if I ever want to get another vehicle! Oh—their service department is great as well!
Hi Jennifer, the satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. We look forward to working with you again! Regards, The Santa Margarita Ford Team
J
I had a very positive experience. They follow up, as good sales people do, but they don't keep pressing you so I didn't feel pressure. They led with good terms, rather than a "quote high, watch them buy" mentality, and I felt good about the terms I agreed to. They gave me space to look at and consider different options, rather than direct me in any way. Everyone was courteous and responsive. Getting in and out with my new car was stress-free and didn't take a ton of time. I would definitely recommend this dealership to friends and family.
Hi Jason, it gives us great pride knowing that you felt comfortable with our staff and that your visit here was an enjoyable one! Congrats on your new car! Regards, The Santa Margarita Ford Team
A
Purchasing our new vehicle with them was fast, easy and they were so friendly. They were there to help every step the way. Nick was and AWESOME salesman. Thank you! I love my new truck!!!!
The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that Nick ensured that you left with a smile on your face! Congratulations on your new truck & welcome to the Santa Margarita Ford Family! Regards, The Santa Margarita Ford Team
Nearby Loan Stores in Rancho Santa Margarita
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FAQs
1. How Can I Locate Santa Margarita Ford?
You can contact Santa Margarita Ford via +1 949-459-6800. You can access our online loan marketplace to submit your loan application as well.3. What Loan Services Can I Get From Santa Margarita Ford?
Santa Margarita Ford provides following services: '- Notary signing services
- California Certified ShorthReporter 14285
- Loan signing agent
5. Is Santa Margarita Ford An Agency Or A Lender?
Santa Margarita Ford is a Ford dealer that accepts all kinds of loan requests including online installment loan services. In addition, iPaydayLoans, as an online loan broker, can connect our customers with our panel of partner lenders to get reliable loan services.
2. What Is the Location Information of Santa Margarita Ford?
Santa Margarita Ford is located at 30031 Santa Margarita Pkwy, Rancho Santa Margarita, CA 92688, United States. You will find their address easily on the map and visit them in no time.4. How Can I Get A Loan At Santa Margarita Ford?
You can submit your information on their website. If you need further assistance, you can always check our website to choose between various loan options.6. What Will Happen If I Failed To Perform Repayment On My Loan?
You can always contact your lender if you can't repay your loans. Your lender may adjust the repayment due dates for you to cope with your current repayment ability. Click here to learn more information if, for example, you defaulted on your title loans online.7. Can I Get Loans With Bad Credit from Santa Margarita Ford?
Yes, it is possible to apply for loans without perfect credit score such as online personal loans from them. You can contact the lenders for detailed information regarding loan requirements. You can also visit our online loan platform to get instant loan quotes with bad credit-friendly requirements.