Saline Chevrolet E Michigan Ave, Saline

My husband and I want to give a huge shout out to Lacy and Meghan for all their help and guidance throughout out our process of getting this beauty ❤️ They both were very patient with all our questions and concerns and helpful! I could go on and on about how friendly and welcoming they made us both feel! It's like we gained more friends there and just buying a truck!!! Thanks again ladies!

One of the best car buying experiences I've ever had. Mike and Meghan made the process completely hassle free. I drove over 2 hours and they made the trip completely worth it. Mike even hung back after they closed while I was loading my car on the trailer to make sure I was good to go. Great job guys!

Mike Herman was an amazing person and salesman! Very patient, kind, and helpful. The whole experience from test driving, to explanation of the vehicle’s features, to the seamless transition to the financing department was excellent, easy, and stress-free! Highly recommend Saline Chevrolet.

Mike was a great help in this most turbulent of times looking for a vehicle! He took the time to make sure I had the best deal, that the truck would fit in my garage, and gave more for my trade than two other online companies! Another dealer in the area told me they couldn't even be competitive with the online companies.

Entire staff was very friendly. I never felt pressured to buy. Jon Martin was excellent and had answers to all my questions about owning an electric vehicle. The best experience I ever had buying a vehicle

I couldn’t get an appointment with my normal dealer. BC was the next closest. I was told at my usual dealer that i needed brakes. BC informed me that they weren’t half depleted yet. They could have taken my money and replaced the brakes but they didn’t. That’s a big deal to me. I’ve already recommended them for service

I wish I could separate my review based on a few factors. Debbie and her staff are really amazing and I enjoyed every minute while buying a used vehicle with Saline Chevrolet. Solid 5 stars. I would say that my biggest issue is with the person who handles financing - she basically pressured me to buy a GWC warranty that was an extra $2500 and assured me that it would be a good idea to have the extra coverage. Fast forward 2 years and it doesn't cover anything that the warranty already doesn't handle. The GWC agent laughed when they saw that I bought a car with only 6,000 miles AND their policy. Yes, I probably should have really looked into it first, it's my own fault I got fleeced. Zero Stars. Buy a car with Debbie and Saline Chevrolet, avoid the financing, insurance-policy-pushing lady at all costs.

My son lives in Saline and I decided to stop by this dealership. Liked the salesman and enjoyed the visit and made a decision that this is the place for my purchase. Everything went smooth doing the sale and enjoyed the experience.

These people , Maria, Levi, and Travis went above and beyond to accommodate us as we had planned on picking the new car up on Tuesday but because of a family emergency in Texas we needed to move the pickup date to that Friday. And they made it happen! Great job GUYS!

They damaged my car door and refused to fix it. Jeff told me I had to take it to a body shop on my own dime. Very poor service for years. I will never buy another car from them again.

The service advisor was right on point with everything and the mechanics did a great job on our car! 100% would recommend!

Very friendly and did my oil change in about 45 minutes. This was also a follow-up for some other work that was done, which they worked diligently at until it was right. Everything looks good and it's because of the great service I got here!

Coming from Indiana to purchase a car, they made it so simple and easy! There were a lot of things to work out to make it happen but they worked through each step with me. Then when we were there to pick it up we were treated so well. Definitely worth the 3 hour drive for their service!

Bill Crispin service department got me in on time for my scheduled appointment. Directed and spoke to me in organized fashion. I will definitely be back for all my service and vehicle purchasing needs!

I was scheduled for an oil change & service as well as diagnosing an issue with my mirrors. The service team found the problem, & has the part on order expecting it in this week. My vehicle was back in service for around an hour (an expected amount of time) and I was then on my way. A technician attempted to get my mirrors both in the open before I left.

Mike Herman was amazing. He listened to my wants, ordered my car, and made the process of turning in my old lease and getting my new one extremely easy and stress-free.

I arrived fifteen minutes early and was immediately taken in. Thirty five minutes later I was back on the road with my Siverado fully serviced. Couldn't be more happier. Bill Crisppen Service has never failed me!

Another great experience with Lacey Parker. Just got into my 4th lease from Bill Crispin, and Lacey always makes the process quick and easy!

After shopping at dealerships in Grand Rapids and not getting the deal I wanted we contacted Bill Crispin Chevy. My family has been getting cars from them for years. They gave us the best deal we had found with out the pressure and haggling other dealerships gave us. Randy Carpenter has been amazing. He made us feel as if we were his only customer (I know were not). Even though we are over 2 hours away they delivered the new Colorado to us so we didnt have to take a day off work. I know we will be coming back for all our car needs. If you want the best experience visit Bill Crispin you will not be disappointed.

excellent service as always. I like that Crispin does not just do an oil change, they inspect your vehicle and tell you if any repairs are needed and in what timeframe so that you can plan in advance to cover upcoming auto expenses. Also they keep track of standard maintenances for you (for example 100,000 mile) so you don't have to. The staff is friendly, knowledgeable and efficient.

I enjoyed every aspect of being here with the knowledgeable, impeccable personal and the savings on the car I brought, thanks to everyone very much and have a outstanding life.

Lacey was/is my sales rep and she is terrific! She went above and beyond to make sure we could find a deal.

Everyone we dealt with were complete professionals from top to bottom. I believe most people get a bit intimidated when purchasing a vehicle. But my experience at Bill Crispin Chevrolet made me feel very much at ease and made the buying experience was smooth and fantastic.

Caroline was extremely helpful and Ron was polite, professional, and true to his word. Completely satisfied, and not sure I've ever been able to say that before when purchasing a vehicle.

Debbie Crispin and her entire staff are phenomenal. They do what they say they are going to do and are always willing to go the extra mile to ensure I am happy. I have been purchasing vehicles from Crispin Chevrolet for over a decade and they are amazing. I love that I can order my car over the phone. They send me the details and bring the car to my home (and I live approx an hour and 15 minutes away). If you are looking for a great price and unmatched customer service please see Debbie Crispin and her staff. They will take care of you. Kudos Crispin Chevrolet!!!!!

They seemed to be concern that I'd changed my rating from a 5-star to 1-star and removed my positive remarks from 2 years ago. In August 2018 I leased an Equinox from Bill Crispin. This past June I took the car in for service explaining that I planned a road trip to Colorado and back in August and wanted to make sure everything was in perfect condition. According to paperwork, it was. About a week later my "service ESC" light started coming on. Called service department. Suggestion was just turn car off, then back on and it would reset. Next week it came on again along with every orange warning light including "service engine". Service department said to bring car in but might have to keep it several days but no loaners. I had no other transportation. Checked again several days later and same response, except to keep doing the reset. I also emailed Randy Carpenter who had leased me the car, explaining the issues and might it be possible to negotiate a new lease but he said I still had several months left until November. Day one (Aug 13) of the road trip and the car becoming progressively worse. On arrival at our first mid-west overnight stop I called a local Chevy dealership and they said to bring it in immediately even though they were about to close. Within minutes the mechanic said my #2 cylinder was gone and the other 3 were misfiring. He said he had a full schedule the next morning (a Saturday) but could we stay one more day and bring it in first thing in the morning. Of course. 3 mechanics worked on it and discovered GAS in the SPARK PLUGS plus the car needed a complete engine change. Twice that morning I spoke with Kayla in the Bill Crispin service department updating her on the vehicle issues and she assured me she would pass on the information and as I heard nothing back from anyone at Bill Crispin, she either did not or no one felt it necessary to reach out to me. Well, it appears there was no problem in negotiating a new lease, and thanks to the tenacity of the mechanic at this dealership for not brushing me off but being truly concerned. (one little note - a mechanic there with 36 years experience said he would not drive my car 10 miles!) Also thanks to everyone else at this wonderful dealership in the mid-west who all knew the story and helped me in every way possible. We departed the next morning in my 2022 Equinox for a wondrous and safe vacation in the Colorado rockies. And stopped by on our way back so I could give them all a big hug!

First oil change service for my vehicle. I chose Bill Crispin because I just moved to Saline and it's close to home now, eventhoughboughtin Novi. I was not disappointed. Everyone guided me through your processes. Everyone was kind and customer focused.

Aaron was great! This was my first time purchasing a new car and he made sure all my questions were answered and helped me with anything I wanted to know. He was helping me for a month to find the exact car that I wanted! They let you know how much you will be spending and there’s no hidden fees or taxes. This a great dealership and I would recommended it to everyone. I will definitely be coming back and will refer this place to everyone.

Excellent service! I'll be back again when it's time for another vehicle. Sales person was Lacey Parker. She did a great job and was very helpful.

I purchased my first car at Bill Crispin, and I must say that Levi and his team made the experience very smooth. They are friendly, professional and very knowledgeable. I'd highly recommend Bill Crispin!

I highly recommend coming here and purchasing your new vehicle from Lacey. Lacey went above, beyond, and worked tirelessly to find me the perfect vehicle. She accommodated my crazy work schedule and I was in and out of the dealership in no time once we landed on a vehicle that fit me best. You won’t make a wrong move when Lacey is there to help you!! Thank you Lacey, Don, and Bill Crispin team.

Our experience was great! Randy made everything easy, enjoyable and quick.

Love coming to grt my car serviced here at Bill Crispin always gets me in and out in a really good time for oil changes. Keep up the good work!!!

I was able to get all information over to my rep, Lacey, over the phone so that when I arrived to the dealership it was a quick look at the truck, signing paperwork, and getting on with the rest of my day. They were extreme polite and included my girlfriend in the conversation as we talked about various topics.

Excellent; buying experience, this. Is the dealer to make your next vehicle purchase from and they follow through with post purchase needs

I just recently purchased my 3rd vehicle from B Crispin, and my wife, and I couldn't be happier! The used car department couldn't make the purchase process any easier. I have bought from three different sales workers...Don, Aaron, and now Levi...all three are very professional, and really do make you feel like family! There is one difference I've noticed compared to other dealerships...no pressure! I will definitely purchase my next vehicle at Bill Crispin! Thanks to all the sales staff, keep up the good work!

I recently purchased a new 2021 Chevy from Bill Crispin Chevrolet. It was a wonderful experience. Mike Herman was our salesperson and he was so very knowledgeable and helpful. He did all the work from finding the exact car I wanted to transferring plates, arranging financing, all title work and he even ordered and had GM floor mats installed before we picked up our new car. They did all the work and I reaped all the benefits. I whole-heartedly recommend Mike Herman and Bill Crispin Chevrolet!!

Every single person we interacted with were friendly, professional and great to work with! Special thanks to Mike Herman for all he did for my wife and I! I will definitely recommend Mike Herman and Bill Crispin Chevrolet to anyone looking for a new or used vehicle.

They fixed my car the first time and did what Gordon Chevrolet could not do. Bill Crispin gave me a ride home when I dropped my car off. Thank you so much

January 2020 Lacey Parker at Bill Crispin Chevrolet was super awesome! She helped me find and purchase my cayenne orange 2020 Equinox. I had a great experience and love my new vehicle! Update 08/01/2021 I get my vehicles from Bill Crispin and take them there for service. Matt is always super helpful and super friendly. My car service is completed quickly and fully and all the work is explained clearly. The service at Bill Crispin is one of the main reasons I keep getting my vehicles there!!

At one point was left sitting at the salesperson desk for about an hour, Would of been nice where the delay was. Believe he took the car (new) for a clean up but still some sort of contact would of been nice, that such a delay was had. Otherwise pleasant experience with Levi Coward.

If I could give them 100 stars I would! They have an incredible team. Jon Martin in fantastic! Honest, friendly and by his account a “straight shooter” and that couldn’t be more accurate. During downtime waiting for proof of insurance, etc. he had some hilarious and entertaining stories to tell. He’s a wonderful conversationalist. Megan did our paperwork and thoroughly explained what each document was and why I was signing it. She was so sweet and friendly. The whole team went above and beyond normal customer service expectations and I couldn’t be more pleased with how I was treated. It wasn’t just me, they treat all of their clients like family. We were greeted, the team members made eye contact and wanted to help. Very, very outstanding experience and now they have a client for life and I will recommend them to everyone! Well done!!

WE are the parents of Adam-don't know why computer put thru his name. Anyway, the team at Bill Crispin's Chevy went above & beyond just selling a car. They helped us getting the vehicle into the price range that was comfortable for us. I had many questions and they took time to answer them completely. They kept in communications with us & kept us in the information loop-which I really appreciate. We live 3 hours away & I would definitely deal with them again when we, family, or friends were looking for a new or used vehicle.

Has always been my go to for GM Parts. Also my favorite place in Washtenaw County to send people for warranty work. Somehow, although I have tried a few times, I've never managed to buy a car here...

Friendly, efficient, fair and competent. I’ve bought at least eight Chevrolets from Bill Crispin.

Absolutely must buy all your vehicles from this dealership. They not only treat you like family, but they are always taking care of their customers. Debbie is the greatest! I truly love every employee I've dealt with. My family has bought 2 vehicles and will continue to purchase our future vehicles from Debbie!

Jim Hilton hands down is the best! From the moment I spoke with him about looking for a new vehicle to after the purchase of my vehicle. Jim definitely makes you feel like your not just another sale . He truly cares that you are happy with your purchase and that you are getting what you want with a vehicle. Can't say enough good things about my vehicle purchase experience with Jim Hilton!

Mike Herman was awesome. I drove 45 minutes just to work with him. Megan was so helpful also. Overall experience was a 10/10

The manager Matt was able to fit me in for a last minute tire repair after leaving work with a nail in my tire. The service was fairly quick, they checked my extended insurance so I didn’t have to pay anything and got me on my way. They were awesome, I will definitely be back to see them.

The Crispin team continues to take great care of us. Always a great process buying with them on how they treat you as a customer all the way up to Mr Crispin himself.

My experience started about a week ago. Began text messaging with Lacey. She was amazingly helpful and responsive. She even kept me informed of the process during her own personal time with her family. I told her what my budget was and she just made it happen! The buying experience was flawless. Small issue with the price not matching and that was corrected immediately! I love that Bill Crispin is plastered all over my new Blazer. I want everyone to know where I went and where I will continue to go to lease my new vehicles in the future!!!

Dealing with Jim Hilton is always a pleasure! He is professional beyond measure and goes above and beyond to make sure we are satisfied. I hope I am done purchasing vehicles before Jim retires, would not want to deal with anyone else!!!! It is so worth the drive to go to Jim.

I felt so comfortable and cared for at Bill Crispin Chevrolet. All of the staff are friendly, kind, and helpful. I felt that they were there for ME and was going to be sure that I knew my options, and always had additional information to help me in making my decision. I will only be returning to this dealership for all of my vehicle needs. Their transparency, honesty and knowledge are all things I am highly impressed with!

I have purchased many new vehicles ( Ford and GM) and by far this was the easiest and fastest experience I have had. The salesman Levi was awesome! He was quick and had a answer for every question I asked. 5 star salesman!

Our experience with Saline Chevrolet was great from start to finish. The sales team was patient, respectful, friendly...all the complimentary adjectives. The process was simple and smooth, and I felt well cared for. It was the best car buying experience I've ever had, and I've been buying cars for almost 40 years. I can highly recommend the sales team at Saline Chevrolet.

My wife and I were looking for a vehicle and were in a time crunch. Our saleswoman Caroline Manley was wonderful to work with and everything went smoothly. Even 2 weeks after the sale, we had an issue with the air conditioning (that was something repaired before we bought the car) Caroline worked with us, got it in, was repaired again and the costs were covered. Thank you so much for that. Thanks to everyone at Bill Crispin and especially Caroline.

Thank you Jay and Brittany!! Stranded on our way home to Florida, so fortunate to have found Bill Crispin Chevrolet. Brittany was so kind and helpful, Jay was very reassuring in the diagnosis and facilitating the repairs. Everyone we encountered was very helpful, never met the mechanic, thank you as well. Highly recommend Bill Crispin Chevrolet Service Department.

This is now my 4th Equinox lease with Bill Crispin, since 2013. The last 3 with Mike Herman! His professionalism and kindness are top-notch. It's always a pleasure going back every 3 years and having Mike, be there! It was also a pleasure meeting Travis and going through the financial/paperwork side of the process. Keep up the great service guys!

The dealership is clean professional people. Very educated in the finance department and Greeting us when we entered. Debbie Crispin who owns a dealership is an unbelievable person all she wants to do is help her people I’ve been with her I don’t know for five years couldn’t ask for a better person. And I wouldn’t go anywhere else.

I have an older car with low in town miles and large replaced items that they are helping me keep on the road for my daughter. I am still driving it while she is away at college, because I love it. An issue they looked into a month ago when I got the oil changed came up with a different message. We talked about the repair and possibility that the message may remain on even after repair. I told you it was old. Well they were able to find what the message was informing us about and turn it off, NO CHARGE❣️ I have had to deal with another dealership with my father’s car. Huge issues! Tow truck driver was so patient! Left my daughter an I so frustrated. I thought I had stepped back in time to the 1980’s! In 1981 I bought my first car after graduating from EMU and landing my first teaching job from Bill Crispin Chevrolet on Michigan Ave. It was a Chevette!

Came in for routine oil change. One tire had been losing air - they found a nail in it and patched it for no cost. Took less than an hour. Very satisfied with the great service!

This was our 3rd GM vehicle and working with Jim Hilton. Jim is great to work with and returns calls when promised. Also, Jeff Craft in service is great to work with.

The person tried to tell me that I n÷d to pay to get my brake lines bleed after getting new pads. This is false. Just open the resevior and compress the caliper. No need to bleed the lines unless they have been disconnected or done improperly the first time. Then he told me that the pads on the rear drums were checked and fine. You can't check drum pads without a fair amount of work putting everything back together because they are not visible. Horrible experience from the dealership I have trusted for the last few years. I'm glad I have some basic mechanical knowledge or I would have believed the guy. Please don't upsell unnecessary services and please have knowledgeable staff. Very disappointed

Very personable customer service and the technicians were knowledgeable. Nick did a great Job with my Tahoe. 5 out of 5! Thanks guys!

We have been coming to Bill Crispin for a few years now. Have always had a pleasant experience. Our first time walking in to look for a vehicle, we were greeted instantly by Lacey Parker. She is a joy and a pleasure to work with and works her hardest to make a deal. Never had a let down and will be coming back for years to come!

Deb and her team are second to none, this is my 3rd truck purchased from Crispin Chevy and each experience has been better than the last. I’d like to personally thank Caroline, Kim and Meghan for making the transition between my 2 trucks effortless! I will be back again for sure!

Debbie and her team are great to work with. Drop off was easy, I git a call when my Silverado was done and pick up was seamless! Crispin Chevrolet is my go to dealership for all of my vehicles and their service.

Service shop gets 5 stars. After having a bad experience at another Chevy dealership, Bill Crispin Chevrolet was a breath of fresh air. They were quick and easy with setting up an appt and getting the job done. Would definitely return for service updates as well as to purchase my next car.

I just purchased my first truck in 34 years, a 2021 Silverado Crew Cab. Absolutely love it! Rose Richards, Randy Carpenter and Travis Casey made the experience painless and enjoyable. Great group of people. It was nice to go to an honest, family owned dealer instead of one of the nameless, faceless conglomerates. I highly recommend Bill Crispin Chevrolet.

Randy was awesome to handle all my questions and deal w the chip storage issues. Overall a great experience and i love our new truck

So very thankful for Bill Crispin Chevrolet. I took my Cadillac CTS to the Suburban Cadillac location in town and they REFUSED to listen to my issue and follow the TSB bulletin. They wanted to do part swapping and the final bill was going to be $800+. I reached out to the service manager at BCC and he took the time to sit down and listen to what I needed and we scheduled a time to get it done. It was fixed PERFECTLY and no more annoying interior rattles in my luxury car! From sales to service everyone I met here was awesome. Cannot recommend them enough.

Lacey Parker was great from the moment I walked in to the Dealership. She helped me get through the whole process very quickly and with no issues. Everyone else at Bill Crispin was extremely helpful, caring, and just pleasant to be around. Definitely not your typical Dealership Experience

Lacey Parker is great to work with and answered all my questions. She worked with me when nearing end of my lease on both timing and finding my next new vehicle. Crispin has been servicing my vehicles for years and they are great!

Jeff in service department has horrible customer service.. very pour communication skills, making me play phone tag between him and other dealers. I will never go there again

I was so lucky to be able to work with both Summer and Omar in the Used Vehicle Department. They were both incredibly transparent throughout the process and I am incredibly thankful to everyone at the dealership. I 100% recommend buying a vehicle from Bill Crispin!

Lacey has done a great job finding us a new vehicle these last few years. She does her best to make sure you are 100% satisfied before you make a purchase. We highly recommend going to see her when ready for a new vehicle.

Been dealing with Mike Herman for the past 10-15 plus years. Always a flawless experience. Meghan in accounting is Great as well.

I went in with a recurring radiator fan issue. They were not able to get to it right away, but they kept me up to date as much as possible up until then and as soon as they diagnosed the car they fixed it the same day! Matt and the rest of the staff were very nice and the total cost wasn't too bad either.

This has to be the fastest I have ever bought a car. From seeing it online, filling out the credit app, being approved and picking it up that same afternoon the entire process was quick and easy. Everyone at the dealership was friendly and helpful. My dealer, Randy, was very nice and made it easy to get my insurance switched and onstar set up. He showed me how to work the stuff in my car and I was on my way. I would definitely recommend Bill Crispin to anyone looking for a car.

Staff was very friendly and helpful, and gave me a coupon for the wait! Will be back when my car needs service again

Fast service always! Matt helped me out today and was wonderful :) came in cause I had a leak in my tire. There ended up being a nail in it. Got my car back within 30 minuets :)

I work for General Motors and our particular plant they come and pick up our vehicles while we work if we want service. I had an incident with my camaro and they fixed it with flying colors today ..this is my 4th time going to them love the service and Fast communication ...Very well Recommend

They noticed my tow links were loose. I had no idea, Glad they were aware and fixed them. its great to to know my family will be safe riding in our vehicle.

I messed up.my appointment date but the service agent was able to squeeze me in. My Bolt needed a quick software upgrade. It was ready in about an hour and my Bolt was given a quick charge before I picked it up. I am a satisfied customer. Thanks.

Extremely frustrated with this dealership for numerous reasons. When I seen that Bill Crispin had great reviews, I decided to do business with them, but in hindsight I should have taken my business elsewhere. I traded in a vehicle and even though I thought I thoroughly cleaned out the car I mistakenly left a pair of pricey sunglasses behind. They were prescription sunglasses that helped protect my eyes from the sun. I figured the sunglasses would still be there in the car so I returned a few days later and they were more than likely stolen by an employee of Bill Crispin. I called the dealership and spoken to the manager about the situation and he seemed not to care that he has thieves on his payroll. When I purchased a new vehicle they took me in the back and threw all these add ons that sound enticing. I went for the paint protection plan thinking my car would get that auto show finish but that definitely was not the case. I find it funny that they held my car for three days just to find it looking like they did nothing to it. Also my car had a scratch on the right side of the bumper and my tire was under inflated. Two things that were not there when I dropped the car off. This dealership must not want my business any longer because they are doing a very good job at showing it. I’m going to hold this L and accept I was played for a fool, but it was truly a learning experience that I can apply to the next time I’m out looking to purchase a car. If I was you I would stay far away from this dealership and if you do decide to do business with these guys please adhere to the following: 1. Inspect the vehicle you are interested in it thoroughly from top to bottom because if it is an used car there most definitely will be something wrong with it cosmetically or mechanically. Don’t take these guys’ words for nothing. Once you sign them papers, anything that you missed is your responsibility now. 2. Skip the add ons. I’m not saying it’s a scam but it surely is a rip off. 3. If you are trading in a car, make sure everything that you need and consider valuable is out of the car and with you because if you suddenly remember you forgot something after you left the dealership it probably would have already been stolen by an employee of Bill Crispin. I hope in the near future, Bill Crispin will ensure that every single customer is treated like they matter. Also, it wouldn’t hurt if the employees had some integrity and decided to not be thieves. People work too hard to have their things stolen by other grown adults.

Our salesman was great! Jim Hilton in Saline Michigan. Very professional and friendly.

Lacey always takes great care of us. super happy with the outstanding customer service we always receive. I feel like I always have the red carpet rolled out for us when we arrive.

I had to buy a car. Bill Crispin did not have any in my price range. I ended up having to buy a 2014 Cruz RS at Champion Chrysler in Brighton Mich. BIG MISTAKE !!!! The check engine light came on after only driving it 29 1/2 miles ! I took a picture of it sent it to the salesman. And have gotten nothing but a runaround ! ZERO customer service for me. This so called Champion Group has a GMC dealership just down the road from them on Grand River Ave. They also have a Chevy dealership in Howell MI. The car left me stranded, I had it towed to Bill CRISPIN, The service rep Matt, told me they were swamped, and that it was a 2 day wait until they could get a tech to check it out. I expected that since I just showed up out of the blue with a broken down car. WHAT I did not expect was Matt calling back later that same day to tell me that they were able to get it in and diagnosed, and have the parts in stock to make the repair. Just needed the GO AHEAD from me. I picked up the car and drove it home that same day ! I am still having issues with that car ! but not from anything that Matt and his techs did. They are the on going problems that Champion Group chose to ignore.

Great service! Matt and Jay were very friendly! They made sure I knew where everything was at that I might need while I wait. I was in and out within a half hour for my oil change. I would definitely recommend!

They were prompt, friendly, and did a great job.

Lacey Parker was amazing to work with. Very informative, and amazingly fast! No wasted time!

Awesome team, I would recommend all my family and friends to vist you. We have no complaints. Great services 🤗

I am very thankful for the help Steve, Kim and Kevin gave me during the time I came in to handle my end of lease. I don't have a lot of free time on the weekdays and I came in kind of on a one off chance of being able to get things settled and handled. They were quick to help me out and we actually where able to get things in order rather quick and fast that day for me to get into my new car. Which was great. I love my new car. Thank you all so very much for your help.

The experience was phenomenal. Kevin Kelsey is the best sales rep we’ve ever worked with (thanks, Kevin), and we got to meet Bill Crispin himself too. Wonderful experience.

I have always been treated with friendly, quick and honest service. I trust them and continue to utilize their service.

I reached out via chat on the website so I could get in touch with a Sales Rep named Lacey. They took my info, got it over to her and within an hour I heard back. She got me in for a test drive that evening and by the next day I was driving off in my new car. Everything was quick and easy! Seriously the best experience I have ever had at a car dealership.

We had a great experience purchasing a used vehicle working with Aaron. Health safety was obviously a priority and relatively well adhered to. The process was clear, smooth, and honest. The vehicle has been great for us and met expectations over the first few weeks of ownership.

Aaron Kim and Meghan did a fantastic efficient job. They got us the exact car we wanted and took great care of us. I have already recommended Bill Crispin Chevrolet to my friends and family!

Highly recommend. They did more than Gordon Chevrolet could do for me and even gave me a ride home!!! Car was fixed right and on time. Thank you Bill Crispin Chevrolet

The last time I purchased a car was Sept 2000 when I purchased my Chevy Tracker the end of 2020, I realized it was time to retired the Green Bug. It still run and it has about 150,000 it has served me well. I remember 2 years earlier reaching out to someone at your Bill Crispin Chevrolet about getting a car so I reach out to that person again sometime in Jan 2021. I received a text message from Jessica the internet manager she informs me that the salesperson I was trying to reached out to no longer work at the dealership and that she would love to help me out. So she set an appointment for me to meet with Levi to look at what my options are for purchasing a vehicle. Throughout the process Levi has been friendly and answer all my questions to help me decide what vehicle fits all my needs. I like that if he did not know the answer to the question he was honest and said he did not know and didn't hesitate to find someone to answer the question. I am are very happy with my purchase of the 2020 Chevy Trax. I would recommend this dealership to anyone know. I love my pink license plate cover.

Whoever the gentleman was who greeted me when I pulled in for service and followed through with me was awesome. Didn’t quite catch his name, he was an older gentleman and was the definition of quality service. He was very personable and made the whole process flow fluidly and had me leaving with a smile on my face. Give this man a raise and a promotion! (He may remember me apologizing for my hockey bags being in the back seat.)

Service takes a ridiculous amount of time. I’ve never had a dealer or other mechanic that needs more than a few days to diagnose and fix a car, but that’s twice now been my experience with Crispín.

Debbie Crispin and the team at Crispin Chevrolet are awesome! I gave them my wish list and must have list and they put me in the perfect vehicle for me. I am thrilled with my new 2019 Equinox. I love the vehicle and it's technology. The customer service at Crispin is great too! Go see them, you'll be happy you did.

I had a great experience with the people at Bill Crispin. They were friendly and helpful without being pushy. They let me take all the time I needed to look at and think about the car I was interested in. They gave me a fair deal on my trade-in and I was happy with the price we agreed for my new one. One thing I did like: when I looked at the car I pointed out a few minor scratches in the paintwork. They agreed to fix them and when I went to pick the car up next day it was looking (almost) like new. This in particular impressed me.

A few months ago my boyfriend bought a used car from Bill Crispin. The wonderful experience he had made me come in for my own used vehicle a few days ago. The entire staff is terrific, very welcoming and friendly. I had the pleasure of working with Jon Martin. He is the main reason I returned. He goes above and beyond to make sure his customers are happy. He made me feel comfortable and at ease with the whole process, he takes his time to answer any and all questions, and makes sure he gives you all of the information you need. Jon was amazing and I couldn't be happier with my purchase. I would definitely recommend Jon and this dealership to anyone, and I know we will be repeat customers of his in the future.

I appreciate the honesty and top quality service from this dealership.

I came directly to Crispin at 2:30 on Friday before Labor Day after my engine light went on and I heard a thump sound under my hood. They were fantastic. They knew what it was, fixed it within about 90 minutes, and I had my car back for the weekend. These guys are great!

Jim Hilton is great to work with, I was able to reach out talk some options and he had a few cars lined up to test drive. Never felt any pressure and picked up our new car a few days later! Great experience.