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Financial institution

Rocket Loans Library St, Detroit

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4.4
Closed
Saturday9AM–10PM

+1 800-333-7625

http://www.rocketloans.com/

1274 Library St, Detroit, MI 48226, United States

Apply Online

    Services

    • Personal Loans
    • Home Improvement Loans
    • Debt Consolidation Loans
    • Credit Card Consolidation Loans

    Rocket Loans Reviews

    N

    Norman L. Dixon Jr.
    5

    These Guys!! What can I say!! They were there when I needed them. Quick and straight to the point. This had to be the easiest process that I have ever been through. Thanks for being there!!

    Response from the owner

    Hi Norman, we thank you for taking the time out to leave us a review as it is truly important to us! Clients(like you) allow us to continue providing the exceptional products/service that we have to offer. From the Rocket Loans Team we thank you!

    G

    Gilly Towers
    1

    Such liars! Don’t do business with them, they only do “no closing cost” on military and they also charge you $500 for appraisals before qualifying you 100%, so if you don’t qualify at the end and they deny your loan, you’ll loose your money… doing business backwards. The worst experience ever! I don’t know how they can get away with their scams, but hopefully people read this before they get screwed. :(

    R

    Ron Ladnier
    5

    Fast. Good rates. Efficient. Good customer communication. I started refinancing with Amerisave but they were so slow -- I gave up after 6 months -- that I went to Rocket. Wow! It took a matter of weeks.

    G

    Gary Stubbs
    1

    I AGREE 100% with Dave Woolworth...I had the EXACT SAME problem. Rocket refused to cooperate with both my work schedule as more than anything else REFUSED to work with my bank. Do not take a loan from Rocket!!!

    Response from the owner

    Hi Gary, Thank you for taking the time to provide your feedback. We are sorry to hear you had a negative experience with our company. Signing in to online banking is a requirement for a Rocket Loans application. Unfortunately, if we do not have a successful login, we are unable to proceed with any loan application. We partner with over 10,000 banks and the list of banks changes as we build our network. Our office hours are 9am EST to 7pm EST Monday-Friday and 9am to 6pm Saturday and will be happy to assist in any questions within the application process.

    A

    Alexandria
    5

    I was in a complete bind and needed funds fast!! With the overwhelming all at once situations of my dog having to have things done at the vet, a cross country move in less than 4 weeks etc rocket loans literally gave me so much peace of mind and in such a record breaking timely manner! I am still in ah with how fast and absolutely simple the process was. I would recommend rocket loans to anyone anytime! I’m still so shocked by how great this company handled my needs.

    Response from the owner

    Hello Jordan, We're happy that we were able to bring you that peace of mind. Good luck with your dog, and your move within the next few weeks. Best, Rocket Loans Team

    T

    Tamika Cade
    5

    Applying for a personal loan from Rocket Loans was effortless. The money was deposited into my checking account in less than 24 hours of my approval. I used Rocket Mortgages to purchase my home and had such a great experience. so when I needed a personal loan to consolidate my credit card debt I didn't hesitate to use their sister company...Rocket Loans. I was definitely pleased with the outcome and would recommend them to my family and friends.

    k

    kendra wells
    1

    I’m a victim of identity theft and have had a fraudulent personal loan that has been opened in my name with Rocketloans. I didn’t consent, authorize, apply, nor request for this fraudulent personal loan to be opened in my name. The address, phone number, email, and information on file does not belong to me, and non of the information regarding these accounts where verified that they belong to me. I have sent rocket loans a debt validation letter, ftc identity theft report, and police report showing that these accounts are deemed as fraud. In spite of that Rocketloans has failed to provide me with a proper validation of the debt. Failed to use reasonable care in the course of business and failed to use even minimal procedures to ensure that I was not harmed. As a result of these blatantly reckless, wanton, and intentional acts, I have suffered and continue to suffer general and specific damages. I am also very upset at Rocketloans for intentional infliction of emotional distress and at the other diminishes of the quality of my life. This fraudulent account need to be removed out of my name, and off of my credit files immediately!

    Response from the owner

    Hi Ms. Wells, We take allegations like this very seriously, and have researched your situation thoroughly. We look forward to resolving this situation using the proper channels. Rocket Loans

    R

    Robert Fisch
    5

    Excellent experience overall, just as it was with my Rocket Mortgage about a year ago. The products offered were competitive. The people I worked with were all polite, knowledgeable and professional. Response times were rapid. I would recommend them to anyone! Very smooth and trouble free process.

    Response from the owner

    Thank you Robert for taking the time to leave us this feedback!

    M

    Mariela Alvarez
    5

    We had an outstanding experience with Rocket Loans! The service was incredible and efficient. We had wasted 7 days with a different bank. We went to them and in less than 24 hours we were verified and funded! They have great technology to learn who you are and approve you fast! You will not regret going with them. They are #1

    Response from the owner

    Thank you Mariela for taking the time to leave us your feedback!

    M

    Milagros Pantojas
    5

    I got approved fast in 2 days the process was fast and they didn’t ask for anything other to prove that I had a bank account and in 2 days money that I asked for was deposited I really like them because when others said no rocket loans said yes

    Response from the owner

    Hi Milagros, thank you for providing your feedback! By you providing feedback as such, it allows us to continue to improve and provide the best client experience! Best, The Rocket Loans Family

    S

    Scott Gibboney
    1

    Terrible experience, I tried to refinance my mother's loan before she died and she had perfect credit .... Rocket Loan and First Commonwealth Bank had all the information they needed and they didn't do their end after I did hands stands on my end providing all the reports they asked for ... Very unhappy with both !

    Response from the owner

    Hi Scott, Thank you for taking the time out to leave us a review! We are concerned about your statement and would like to resolve any misunderstanding that may exist. However, we cannot find information in our system related to your statement .We would greatly appreciate it if you could give us a call at 800-333-7625, for us to provide a solution to what your review is in reference to. Rocket Loans

    H

    Hunter’s Stories
    1

    So anyone looking at this company read the bad reviews first because they are the truth the "good" ones are lies and bots this company is clearly scamming people and choose who they want to help which is practically no one.

    Response from the owner

    Hi Hunter, We appreciate you taking the time out to leave us a review! We are concerned about your statement and would like to address any misunderstanding that may exist. However, we cannot find information in our system related to the review above .We would greatly appreciate it if you could give us a call at 800-333-7625, for us to provide a solution to what your review is in reference to. Best,

    d

    dana tomlinson
    5

    I should not have been surprised since my mortgage is with Rocket, but I was thoroughly impressed with Rocket loans. I utilized their personal loan service on a Sunday. I had approval in minutes and funds deposited to my account by Tuesday. Everything was handled electronically, with simple easy to follow instructions. I couldn’t have asked for a better experience.

    T

    Tom Norrie
    1

    they have a hard time Listening to your needs it's all one sided if you don't want my Business I will go some place else

    Response from the owner

    Hi Tom, Thank you for taking the time out to leave us a review! We're concerned about your statement and would like to resolve any misunderstanding that may exist. However ,we cannot find information in our system related to your statement. Could you please give us a call at 800-333-7625, for us to provide a solution to what your review is in reference to.

    K

    Karen Pagano
    5

    Super easy and super fast. The funds were in my bank within less than two days. Even with decent but not great credit, the loan went through quick and the application process was a breeze. I would gladly use Rocket loans again if I ever need another loan in the future.

    Response from the owner

    Thank you, Karen! We appreciate your feedback.

    M

    Michael A
    1

    Complete scam. They are a bait and switch company that will offer one rate that looks extremely competitive and attractive, then ask you for all of your banking information and of course employment verification. Then they switch their offer multiple times to trap you in a higher interest loan. Don't fall for it. Rocket Loans is a scam bait and switch predatory lender.

    Response from the owner

    Hello Michael, We're sorry to hear that you recently had a poor client experience, our clients are the best part about Rocket Loans. We are letting our leadership team know, and they will be reaching out to you directly . Best, The Rocket Loans Team

    D

    Dale Honeycutt
    1

    It’s been 2 months and they still haven’t reported it paid in full, which keeps me from getting approved with anything else.

    Response from the owner

    Hi Dale, Thank you for taking the time out to leave us a review! We are concerned about your statement and would like to resolve any misunderstanding that may exist. However, we cannot find information in our system related to your statement. We would greatly appreciate it if you could give us a call at 800-333-7625, for us to provide a solution to what your review is in reference to. Best,

    T

    T Henson
    5

    Super easy and very, very quick! I applied late morning and money was in my account upon waking up! Easy and convenient way to pay off high-interest credit cards. Origination fees seemed very high but speed was definitely on point.

    Response from the owner

    Thank you for your feedback T Henson!

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    FAQs

    • 1. How to Get Access With Rocket Loans?

      You can call them at this phone number +1 800-333-7625. Or you can go to their website and submit your loan request online.
    • 3. What Kind of Services Can I Obtain From Rocket Loans?

      Rocket Loans offers you various services which include: '
      • Personal Loans
      • Home Improvement Loans
      • Debt Consolidation Loans
      • Credit Card Consolidation Loans
      ' You can secure a car title loan if you have gotten a clear vehicle title on your name.
    • 5. Is Rocket Loans an Agency or a Lender?

      Rocket Loans is a Financial institution. To make things easier, iPaydayLoans allows you to access more than 100+ lenders over the internet. You can secure a personal loan online through our platform with soft credit check.
    • 2. What Is the Address Of Rocket Loans? How Can I Access?

      Rocket Loans is located at 1274 Library St, Detroit, MI 48226, United States. Please carefully check the map and locate the fastest way to access it.
    • 4. How Can I Secure a Loan at Rocket Loans?

      You can go to their website and submit your loan request online. If you are looking for payday cash loans over the internet, you can come to our website for more details.
    • 6. What to Do if I Can Not Repay My Loan?

      You can talk to your lender if you have difficulty making the payments. Different lenders have different solutions to payment respite. Please always read carefully before signing the loan agreement.
    • 7. Does Rocket Loans Offer Bad Credit Loans?

      Yes, but if you want to get approved for a bad credit loan, we can help you out! Just click here to get an installment loan even with bad credit.