Robins Financial Credit Union SR 96, Warner Robins

They are a wonderful institution and they have good rates but don't know how to service businesses very well. Lines are too long no area for just business banking so you can get in and get out. They need to make several changes to adapt to business customers. They have been trying for many years but still not any closer to being that much better than a local bank. Could be they just need a change in middle management or change in policies.

I had a great experience getting my 3rd auto loan from here all thanks to my representative Trey Martin. It was a two day process due to some unforeseen circumstances on my end, and throughout period of starting the loan and actually signing for it he was super patient with me and was great about getting back to me with information and answers to my questions. Always had a positive attitude and you could tell he really annoyed helping. 10/10 would recommend him to anyone!

Great bank. Good people. But at a time like this yall need those atms to be maintained. I waited in line for 30 mins for the atm at hwy 96 to be told i could not deposit money cause it was full. So was the one next to it and the other two at the houston lake. Now im told I need to wait again in line just to talk to a person an hour and a half total thats not cool.

The ladies are so polite and helpful!!

Quick through the drive through in early afternoon. Always very friendly.

I have been a member for quite sometime. Each time I went to get a better rate Christy Preston has been outstanding. Not only for auto but other loans as well. She exemplifies what other bank associates should emulate. I enthusiastically recommend her for all of your banking transactions.

Very professional and sooo easy to deal with

Came in with today with my fiance speak to someone about applying for a credit card. We ended up speaking to some older bald man maybe in his 50's who did everything he could to not help us. I'm thinking it was because it was 30mins until closing time, which is understandable, but I still expect to be helped by the employees best abilities. Unfortunately I will no longer be banking with you guys.

This is a great bank. Samantha at the hwy 96 location is so wonderful. She has been very helpful with all needs I've had. I have transferred all my accounts to Robins because of her and the other great people they have working there.

Great customer service and going inside to get anything done is always quick