Republic Bank of Arizona E Missouri Ave, Phoenix

After banking with Chase for years, their service levels dropped in 2020 substantially. When looking for PPP Loan help, it was impossible to get any real help or service from Chase, often for weeks or months at a time, randomly so...., So I called around. The people at Republic Bank of Arizona not only answered their phones, with local qualified help from real live Arizona USA humans, they were the most helpful, friendly and professional humans one could have hoped for. The service levels have continued to be responsive, professional and helpful. I highly recommend Republic Bank of Arizona and their awesome staff to anyone looking for banking services with a human touch. Thank you Republic Bank of Arizona and really thank you to all your lovely staff.

We were blown away by the amazing customer service and general helpfulness of Republic Bank. If we lived in the Phoenix area, we'd bank there. Here's the story. We live in Tucson and tried to get help from our local (big bank) branch and "personal banker" in applying for a SBA PPP loan. Absolutely no luck. So, we were recommended by a statewide nonprofit association to try Republic Bank. They were stellar. Karen Vitkovich and Melissa (& others) were so incredibly helpful. They returned calls and texts promptly, did what they said they would do and provided excellent customer service and follow through. We had missed out on the first round of PPP loan money, but they shepherded the process of our application wonderfully. And, lo and behold, we were approved and received PPP loan money, which goes a long way in helping our new nonprofit out as we just launched in March and then COVID-19 hit. Thank you Republic Bank of Arizona! I recommend them highly!!

Great customer service both in person and on phone. I was in Scottsdale office and the atmosphere was warm and friendly.

I applied for a business loan and when I didn't qualify they kept almost $3,000 in fees. When i was not happy about this they forwarded my emails to person who had no reason to know my business. I will be filing a complaint.

We've been a business banking customer with this bank for a few years, and we had previously banked with the big National banks, and I can say I am truly impressed with the impeccable service received at Republic Bank of Arizona. Tons of hospitable friendliness. And, especially during these strange Covid times, this bank really shines, much more than any other bank is willing. Huge kudos to Yvonne for putting up with our large 2x weekly cash deposits of mostly $1 bills, supplying us with emergency quarters, etc etc etc. Amazing Amy got us our PPP loan in a hurry. This bank is outstanding!

My wife and I just moved our checking account to Republic Bank. Republic is offering 2.5% interest on the account. At our other bank we were paying for checking. The Republic account is free and pays interest. I drove from Tempe to set up the account. No lines and the people there actually acted like they were glad to see me. It's nice to feel like a person instead of a number! So far were have free ATM access anywhere, which is important to me, as I travel for my work. I recommend Republic Bank.

Thanks and success for you all..Love a Bank Arizona ..Kingdom

Highly Recommend RBAZ! Great personal service and rates!