Regions Bank Hardy St, Hattiesburg

Two years ago our bonds were sold to Regions Mortgage which at first mattered little. Their online services were better than what we had before. THAT WAS UNTIL we need customer service. For personal reasons, I had to assume the mortgage from my partner, and being self-employed, I had a hard time qualifying, which is normal. But thats not why the bank is horrible. The customer service — slow, ignorant, unresponsive. Completely uninterested. Not getting back with the information. Any information. Every contact takes about six weeks. It's 2019, go elsewhere for your mortgage needs, getter better rates, and better service and online application processes.

Excellent bank. Ms. Rachel Sullivan has always been so helpful to me in setting up my trips to South America so that I could use my cards Thank you Ms Rachel. You are the best!!!!!

Don’t deposit a check on Friday afternoon after banking hours if you need it before Tuesday! Bank doesn’t process any weekend transactions until after midnight on Monday night!!! What do they do all day Monday?? Ridiculous! Looking for a new bank...👎🏻

I have had the experience at this bank they are very slow in doing anything even when sending money back to a person it shouldn't take 3 to 4 days to do that

I have a checking at Regions Bank. I learned that if its after banking hours, when you use the ATM, Deposit your Payroll Check. The Bank will not allow you any money back. I had 5 dollars in my account, deposited 149.00. Your out of luck. However if you had an account at Community Bank or Iberia Bank, you would receive full credit idemidetly at both the ATM and on your Debit card. Maybe you have the wrong bank working for you. Seems like I do.

Before someone opens a business account you should let them know that any of their employees cashing a check will be charged a fee out of that check. Some of those people can't afford it, switching accounts immediately, absolutely ridiculous.

I sat in the drive through for 25 minutes and never moved. This is the slowest regions i have ever been to. I would hate to see how slow you are with 20 cars if you can not even get 3 in and out.

By far the WORST bank I've ever had. Workers are lazy and I swear all this bank does is take your money