Regions Bank Eagle Crest Blvd, Evansville

I was banking with Regions but they charge excessive fees. I switched to Chime where they don't charge any fees. They've always been very courteous and friendly. They have never made any mistakes that affected my account I am very careful when it comes to my money. I felt pretty confident about my relationship with Regions and I don't have any qualms in recommending them to my family and friends. I give them an A for their effort. At least they're trying to do better. If it weren't for their high fees I would still be banking with them.

I am glad they are getting tougher on transactions over the phone. I respect the staff, for doing what I ask as far as if they don't actually see me don't validate I've had trouble with unauthorized accounts on Cash apps and credit card companies, saying I purchased stuff on Google play. Which I don't have a credit card or cash app. Kudos to Regions for having my back. Thanks Regions

Every single day I am assisted by Regions and their team. They have always gone above and beyond for me and my business. I recommend them highly and the manager Kevin takes an interest in helping me grow my business through lending options and was able to assist in purchase of my first home.

If I could give no stars I would. This is ABSOLUTELY THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED. DO NOT DO BUSINESS WITH THIS BANK. Unprofessional, will not get back to you on any matter of importance in any timely manner, disorganized and a true disappointment in every single way. You would be better to take your money, throw it in a hole and set on fire rather than let this institution deal with it. The manager is completely incompetent.

I’ve been banking with regions for almost 6 years. The mobile app has always worked just fine for me. I switched from old National to regions because old national charges for everything. I would give regions a good review but there was a time when the banking staff spoke so loudly about the small amount I had in my account at the time and I felt embarrassed. She repeated the amount several times while looking around the room for approval almost as if she was trying to embarrass me. That is not at all professional. I don’t think the woman works there anymore but she definitely made an impact because I rarely go to the branch anymore. I will wait hours on the phone to avoid going in. I wonder how many more unprofessional bullies they will hire that talk about people who are struggling between jobs.

I rode my bike here in the 97 degree weather. They were so nice to me. I let them know I was going to sit in the qc before I left and they offered me a bottle of water. They were super professional to both me and the other person inside when I was there. The floor was clean and the lobby was large enough to accommodate a line. Great service and friendliness.

I’ve banked there since 2016 , every month I transfer money from my business account to personal over the phone with no issues . Today the girl wouldn’t do it because she says she didn’t know me and nobody in there knew me . Which is a total lie because every time I’m in there the ones that help me ask how are you Jared as soon as I get up to the counter . I’m currently working out of town 2 hours away and need to transfer money . The apps not working for me and this is super annoying . I’ve had other issues in the past about them cashing checks for me but that’s another story . I may switch back to German American because I never had issues there .

great staff, great service, convenient bank if you do much travelling in the southern states, but inconvenient for Evansville. (having only one branch) I am skeptical of other reviews. I use the on line app all the time with no issues, when I do use the local ATM, it has been updated within the time I have been banking there, and is as modern and as fast as any I have used. I've never paid for cashing checks unless It to expedite a mobile deposit. My only pet peeve is the length of time they put large deposit's on hold. I think the time to fund checks from reputable sources is unreasonable.

I banked with this bank for 4 months and two days before my paycheck got deposited they closed my account do to the branch manager forgetting to send a copy of my driver's license then I called and he said they would send me out a check and I told them my new address and they still sent it to the wrong address now four weeks later and several phone calls I am still without a check and the customer service is horrible all they kept saying is we understand your frustrations I will never bank with regions again

This is THE WORST financial institution I've ever experienced in my life! I've spent literally 4 days and HOURS on the phone trying to handle WHY THEY PLACED MY ACCOUNT ON HOLD for a $100 Zelle payment, which I ALWAYS pay and use.... NO ONE could tell me what the problem was and when I finally got someone in the right department, he was rude and transferred me back to the FIRST PROMPT, where I had to start all over again!! SO FRUSTRATING!! I am pulling all my money and banking else where, which is what I suggest if you're reading this... DON'T BANK HERE!