Regions Bank E Old Settlers Blvd, Round Rock

The old bait and switch! Promised an offer of $400 for opening an acct for my 13 year old son and it never showed up. When I asked about it they said we took off e statements but they could never show proof. I had little to no follow up from them. The only redeeming part of this place is Shannom who went to bat for me best she could. It is ao messed up to be treated like this on your first experience with a bank. My 23 year old was devastated. Going back to a real bank that cares about customers. I will be reporting these poor practices to the attorney general, banking commission and anyone else who will listen!

I am always treated as an honored patron here. The staff is extremely helpful and courteous. All my questions get answers and they help me solve any problems I encounter. They have earned my loyalty as a customer.

ATM is legit neverrr working & crappy customer service! Not ONCE but TWICE has the ATM incorrectly counted my money and I’ve had to start alll over! It’s a machine people, it’s not human it’s not allowed to make mistakes... especially being $100 OFF WTH.... not okay

Teller won't exchange my child's rolled up coins for cash. Terrible bank.

Only open 7 hours a day, while everyone is at work. Worthless for my needs.

The folks at Regions are awesome! They treat you like you are important! I was surprised to see some of the negative reviews. Things happen like ATM not working. It does not mean their team does not ROCK.

DONT BANK HERE. We banked with the round rock tx branch. They had a mess up and put our account on absolute 0. Then tried to deny, lie and cover it up, even tried to make it look like our fault. After my wife fought with them for a few days they addmitted to it. They said they would return our money and refuse to tell us what happend. My money should have been returned last week but is still not there. Luckily we paid our rent before this happened. It still left us with no money to buy formula for our new born our food for the rest of us,in a town we just moved to with no friends or family to rely on. Luckily we found some help with the formula. If you are like the rest of us and need your money to live then DONT BANK HERE. Thank you regions for screwing my family so bad.

Terrie is my vip I am from memphis tn and this smile soft voice 😍 help me out so much thank you 😊 thank you 😊 💖

I think it's ridiculous that every bank in my area is open until 6 pm and my bank is open till 4 pm. Looks like I will be switching banks.

Great customer service and willing to help with notary services.