Red Mountain Funding E Main St, Mesa

This funding company is unprofessional, dishonest. If you do business with these people they will make you feel like a criminal. I have never missed a payment always on time. The day of the car payment they send an email stating they need the my insurance documents before they will process the payment...... THE DAY OF.....there is more but this is the latest in the company's lack of professionalism!!!

Absolutely do not go here! Under no circumstances buy anything at this place! They ripped me off and contradicted themselves multiple times every time I called them with a problem. I lost my job and missed one payment and they immediately towed my car with little to no warning and I lost some of my own belongings because they were in the car when they towed it. They bleed your wallet dry every chance you get. Seemed like a great friendly place when I was there in person buying the car, but after that I saw how much I truly messed up buying from them. If I had a time machine and could only use it once, I’d go back and make sure that I never bought from them, or prevent them from ever going into business... after they towed my car, I called them to see if I owed them any money so I can pay them and cut my losses, and they said, “You don’t owe us anything anymore, you’re all good.” TWO YEARS LATER, I’m trying to buy a newer car for myself trying out dealerships again, but I was told that I can’t finance anything because I still owe red mountain funding over $400.. even two years later they find ways to screw me over. If you need a car, go ANYWHERE else. Never buy from them. EVER!

This place is terrible with customer service. And don’t ever rely on their autopay service. They don’t auto draft your payments when they are supposed to do it can seem like you paid late. Which still gives you reason to have to call in so they can manually make your payment on the due date. I’ve also asked to speak to the manager and i threw facts at him, and he threatened to Repo my car. They also will answer the phone and throw you on hold for long periods of time, instead of being polite and asking “ Can i please place you on a brief hold?”. This company isn’t considerate of their customers. If i come across any other issues, i’ll be sure to update.

STAY AWAY AT ALL COSTS!!! my loan was SOLD to these people. If I had any idea what a horror they were I would have stopped it. RMF is attempting to sue me after they’ve already been paid over 5,000$ from my insurance & I set up payment arrangement for the 500$ I owed them. Yep, 500$. I have proof of every correspondence & my willingness to pay the 500$ DEDUCTIBLE. t They filed a lawsuit a week later! Stay away! This company is nothing but scammers!!! They will sue you for literally nothing

So I own a diesel repair shop and had a customer bring a truck in he bought from them with lot's of issues. Talked to them over the phone and was told if we used after market parts to fix it they would pay for the repairs. We get the job done and tell the customer and then they tell him they arent going to pay and customer doesn't have the money to pay for it. So now this truck is stuck at my shop taking up space and customer is still without a truck. They told him they could put him in another truck but that still doesn't get us paid for the work that was pre approved. Shady company to do business with not only screwing over there customers but other local businesses that are trying to survive right now. Shame on you guys for selling such a messed up truck and screwing over the customer and our shop. I will make sure everyone I know about how you did us both dirty.

My son financed a vehicle with Red Mountain funding.This company is by far the worst auto loan company to deal with. The manager Illegally threaten him with arrest if the vehicle is not returned immediately. They refused his monthly payment in full a week when he was a week late.

If there was a zero.star option I should choose that. I bought a car from there and its freezing transmission issues 2 days later and even under the 15 day /500 mile warranty they won't do anything and apparently don't have a return policy. They are scam.artists. Edit- update on the situation.. the owner al threatened to fight me. They reposessed my car before I could even make the first payment after they refused to contact me to get the car fixed with in the 15 days warranty time. Claiming that I was rude. Well. I wonder why. I bought a car and the transmission started going out with in the first 5 days. They are not completely at fault. I ofcourse was upset but they did not respond with any sort of professionalism or respect what soooo ever. Al said him and I were "gonna dance" truly a man who has no business dealing with the public. He is a fraud. If you're reading this. Dont waste your time.

This place is a fraud. I was told from the car lot they have in house financing but the car sales man put me with this company. Right after my vehicle was repoed for 1 payment and put on my credit. Upon putting on my credit it was wrote off and I have proof but myself and the credit reporting agency wonder why would they report to them and also auctioned the vehicle off n turned around n subpoenaed me to court which I will be counter suing defamation of character and reporting them to the better business bureau and anything I have to do to get these criminals away . Don't finance through this company. They are going down.

Rude and unhelpful stay away from them at all costs. Please don't put yourself through what I have experienced with these people. Had a simple problem with my vehicle that their "mechanics" couldn't figure out while vehicle was under their "warranty". Took it to a real mechanic they changed a grounding cable and I had no problems afterwards my mechanic even did it for free since it was a simple fix. Please don't sign your name on any documents at this so called company. Also good luck if you ever have a question about your loan you'll get three different answers from three equally rude "customer service" employees. Whole place is a joke stay away from these clowns. Idk what happened there in a years time they used to be decent but that place has gone to hell in a hand basket.

Very unprofessional they will take a loan out on your name and if u give the car back they won’t close the account so it will look like you still have the car. Terrible staff I highly recommend u to stay as far away as u can

This company is extremely rude the first day I got the car they tried to drag money out my account when they knew I had 45 days b4 a payment is due and today they repo my car and I wasn't but 16 days late keep in mind I have the money but they want process my payment no see how the had the tow company drag the car out of the parking stall i sure the transmission is played out i don't recommend them to anyone i wish I never did business with them they can keep the car at this point

0/10 Yolanda is one of the most unprofessional people I have dealt with. She literally asked why no movement had been made on document signatures after I told her three times to send them to my correct email address. Not to mention our names were spelled wrong in the documentation. Super unprofessional and then had the audacity to tell my fiance to check the correct email.

Derrick was great! He worked with us to get us into our vehicle as quickly as possible. When we had a mechanical issue arise within our warranty period, April bent over backwards to get parts ordered and delivered and get the work done within a couple of days! These guys are great! I hope to have a long relationship of purchases through Red Mountain Funding!

This company has no idea what a reaffirmation is. I filed bankruptcy and ask them for a reaffirmation for my vehicle so I could keep it. When I called to make my payment as scheduled they refused payment until I signed the reaffirmation papers. So I waited.... they never drew up the paperwork and then repo’d my vehicle. When I called I talked to Brian. This man is rude and called me a liar when I told him they refused my payment until I signed the papers. This account was in good standing and never had a late payment so why would I let the account go due to bankruptcy. Very unprofessional back office staff. Brian should not be able to work with customers since he has no Customer service skills.

So far my experience has been okay. I purchased a 2011 Dodge Caliber here. The second or third day the transmission started acting up so I brought it in to the authorized mechanic. They got Red Mountain Funding to agree to put in a new transmission. Thank you Red Mountain Funding. I wasn't getting into a car anywhere and they made it happen.

They are absolutely the worst! They don't even deserve one star! They may have a wide variety of used cars but they are not reliable AT ALL! They basically sell you a car that they fix up just enough to survive the days of warranty (which was only 15 days in my case)... then once everything goes bad with the car they basically say it is no longer their problem. Please save yourself the time, stress and money!!

I've been going through this company for the last 3 years and I've had my ups and downs. Most of the time, I avoid interactions because my over-the-phone encounters haven't been pleasant. I would call to ask a question and get very rude and defensive-stance responses. Communication has been seriously lacking, like when a payment that I saw taken from my bank account recently didn't go through for some reason, and instead of being contacted and informed they just charged me like a week later. Lately, I feel like their customer service has improved, but because I avoid interactions due to previous experiences I don't have a whole lot of personal evidence that this the new, typical standard.

Red mountain funding are great and understanding. And I particularly like that they try and work with you as best as they can. Also my car went three years before it needed repairs. Awesome!