Queens County Savings Bank, a division of New York Community Bank Braddock Ave, Queens

Horrible service here. Takes too long to do simple transactions. I count 6 workers here yet nobody at the tellers desk. They talk amongst them selves but don't service the customers. Moving my account to another bank. This service sucks.

2 people on line 3 tellers waiting 12 minutes..very slow tellers..will start using another branch..

Very friendly and helpful staff. Clean and peaceful too

Very good Service also All Of them Bank staff very friendly & Helpfully .

I visited your bank 4 times to open an account and locker but your staff never cooperated with us and most of them did not know what to do. I have tried for The last week I had an appointment the first the second I showed up and she gave us a time but when we came she said we were on a security list and could not open it. Mary the lady helping me told me to call you the next day to see if my name was removed if I had not called Friday I was to call Saturday August 1st 2020 Another lady picked up the phone and very rudely said they were closed even though it said they close at 2pm. I assume that most of your staff does not know how to deal with customers and is not properly trained so please fix your problem otherwise this type of service is bad for you bank.

Long lines at drive thru Is the lobby open? Ridiculous