QRL Financial Services Deming Way, Madison

Just had a pleasant experience concerning an insurance issue for a payment not received with Sarah on the phone. She quickly and professionally is following up to ensure all will be resolved.

They won’t take my payment that cleared my bank 2 days before the due date and apply it to my loan. I got an email stating I’m past due. I have sent information to the payment research department twice in two different methods and still get an email back not enough information. It was done electronically, how am I supposed to make copies of a check!!!!

So far I have been unable to get through to QRL regarding letters they sent me. Their phone maze is awful. I received a phone call regarding their terrible phone maze but I sent a check at least a month ago which they say still has not been received. Either USPS is using donkeys to deliver or QRL managed to lose the check.

Look no further for the most professional team whom you can trust to give you not only the best market rates but best service. They were not friends or even family when we moved to Wisconsin but it feels that way now. Since they work nation wide we financed another property from another state. James, Stacey and the team are exceptional. I have full trust in them as if they are friends or family.