Purdue Federal Credit Union Veterans Memorial Pkwy, Lafayette
+1 800-627-3328
https://www.purduefed.com/
1725 Veterans Memorial Pkwy S, Lafayette, IN 47909, United States
Purdue Federal Credit Union Reviews
K
Less members can enter branches because of COVID. So most your employees are sent home to collect unemployment. Your members call, waiting to talk to associate to set appointment, only to be transferred to another branch who doesn't answer and tells you leave a message. Giving you more than ample time to catch up on the news, make a grocery list and time to respond to this comment section. I have an idea. Bring back a few of your employees to let more members in and get someone to answer the phone more often.
Hi Kevin, we are so sorry you had a negative experience. While we do have reduced staff inside the branch to allow for social distancing, other branch employees are working at remote locations to answer the increased call volume. We are proud to say we have kept all employees working during the pandemic. Call volume has been and continues to be very high and we are doing our best to have any available staff members available to answer calls. We’re so sorry for the frustrations caused as a result of the pandemic, and we all look forward to the time we can safely open our lobbies.
I
Everytime you call when the contact center isn't open you can't get any help with the automated system. And you can't even directly get ahold of someone at the nearest bank. They need better ways to solve card issues. And put a direct number to the bank. Probably gonna start losing customers.
Hi Vice. We are sorry to hear that you are not pleased with your experience with us. Please let us know how we can better assist you. Our contact center is open from 7 a.m. to 7 p.m. (ET), Monday through Friday. You can reach us by phone at 765.497.3328 or 800.627.3328, or via email at [email protected]. Further information on how to get in touch with us can be found at https://www.purduefed.com/site/contact/. Thank you for your membership with us. Hope to hear from you soon.
R
Thank you Shane for helping us out with our new loan. You are the best in customer service.
Hi Rettie! We're so glad to hear this. Thanks for being a Purdue Federal Credit Union Member!
M
I have had this bank for 10 years and they cannot get with the times. They do not accept venmo payments for at least 2-3 business days even if you choose to get paid instantly because "we don't do that". Get with the times and start because after 10 years, I'm taking my money and switching banks. It is sad really. I've had a savings account since I was a kid and since they continue to be stagnant and not evolve, here we are. I wish I didn't have to do this but it messes up so many things for my family because of this.
Hi Matthew, we apologize for your frustrations! We are currently working with our vendors to enable instant Venmo payments. We know this is important to members and are actively working to correct this. We did just launch a member-to-member payment option which is free and instant. It's called Pay a Member located within Digital Banking if you want to check it out. Again, we sincerely apologize for the inconvenience!
i
I consider myself lucky to be a member of two credit unions. Not for profit,member owned,and the Purdue FCU is one of the best. They offer seminars for members,one of which I attended and found very valuable. If you're eligible,check it out.
A
Shane you never called me, thanks for that!
Hi Asher, we're sorry to hear this. We'll pass your information along so someone can reach out to you.
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FAQs
1. How Can I Get a Connection With Purdue Federal Credit Union?
You can call them at this phone number +1 800-627-3328. Or you can go to their website and submit your loan request online.3. How Can I Secure a Loan at Purdue Federal Credit Union?
You can go to their website and submit your loan request online. If you are looking for payday cash loans, you can turn to our website for more details.5. What Happens if I Fail to Pay Off My Loan?
You can consult with your lender if you feel it hard to repay the loan on time. Different lenders have different solutions to late payment. Please always check the terms before signing the loan agreement.
2. Where Is Purdue Federal Credit Union? How Can I Access?
Purdue Federal Credit Union is located at 1725 Veterans Memorial Pkwy S, Lafayette, IN 47909, United States. You may simply check the map and locate the fastest way to access it.4. Is Purdue Federal Credit Union an Agency or a Lender?
Purdue Federal Credit Union is a Credit union. To make things easier, iPaydayLoans enables you to get access with more than 100+ lenders over the internet. You can check out our platform to secure a personal loan online with no credit check.6. Does Purdue Federal Credit Union Offer Loans for Bad Credit?
Yes, but if you want to boost your likelihood of securing a loan with bad credit, you can turn to our broker service! Just turn to our online service to get an installment loan even with your low credit scores.