Providence Bank & Trust E 162nd St, South Holland
+1 708-333-0700
https://www.providence.bank/
630 E 162nd St, South Holland, IL 60473, United States
Providence Bank & Trust Reviews
B
Terrible customer support. Every time I've reached out for support they don't give me a direct answer and give me the workaround. For a company that is managing people's assets this is not the way I'd expect to be treated in this day and age. For example I reached out to support to give me guidance on withdrawing money from my HELOC. Instead of providing me the solution and taking care of it for me they directed me to a 1888 hotline where of course no one answered and I left a message and haven't heard anything back. Pretty horrible.
Our team takes great pride in servicing our customers and helping them with their banking relationship. We’re sorry to hear that your experience with us did not meet your expectations. When we don’t meet your expectations, we look to see where we can improve. We hope that the follow up from our customer service team has provided you with the needed information and resolution to your request. Thank you for your continued confidence in Providence Bank & Trust.
G
I am incredibly frustrated with this bank. I have an online account (transferred from Urban Partnership bank) and they have been charging me $10/day for balance below some amount I was not aware of. i called to pay off and close the account, and it has been so far impossible. They told me they would close it, nothing happened. When i called to ask why, they said I had to send an email; then when nothing happened after the email; next they said oh no I had to send a letter. This is the worst service I have ever received.
I am sorry to hear about your experience with our bank. We strive to uphold our customer service standards to better help all of our customers. I have checked in with our customer service team and they informed me that your request has been completed. If I can be of any further assistance to you, please let me know. I would also appreciate the opportunity to hear about your experience so we can better learn how we can improve in our service. My direct phone number is 708-210-0416. Thank you - Vince M.
C
Very personal approach to customer service that is not experienced at other banking institutes.
A
People make the difference in any business, and when you walk into the bank you instantly sense the friendly and helpful atmosphere. I have personally experienced excellent customer service from everyone I have come into contact with- from the security guard, tellers, loan officers, to management. All around, a class act.
M
Friendly staff. They go out of their way to make you feel welcome. They also have made it one of my kids favorite places to go. She looks forward to depositing her money.
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FAQs
1. How to Get Access With Providence Bank & Trust?
You can dial this phone number +1 708-333-0700. Or you can go to their website and submit the application form online.3. How Can I Apply for Loans at Providence Bank & Trust?
You can go to their website and submit the application form online. If you are looking for payday advance loans, you can visit iPaydayLoans website for more details.5. What to Do if I Fail to Pay Off My Loan?
You can communicate with your lender if you feel it hard to repay the loan on time. Different lenders have different standards to deferred payment. It is of great importance to check carefully before signing the loan agreement.
2. Where Is Providence Bank & Trust? How Can I Get There?
Providence Bank & Trust is located at 630 E 162nd St, South Holland, IL 60473, United States. You may refer to the map and find the best way to access it.4. Is Providence Bank & Trust an Agency or a Lender?
Providence Bank & Trust is a Bank. To make things easier, iPaydayLoans serves to get you connected with a large pool of honest lenders over the internet. You can click here to secure a personal loan online with no credit check.6. Does Providence Bank & Trust Offer Bad Credit Loans?
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