Professional Financial Services Thimble Shoals Blvd, Newport News

I would give 5 Stars to the employees for they do an outstanding job. However this company wouldn’t be a great fit for any type of auto loan, it’s pretty much a $1.00 on a 1.00 could be more. most of your payment is going to the Finance charges, if your late on that big problem you will be charged each day like $2.00 or $3.00 on top of fees long story short it’s going to take you 3-4years to pay off a simple Vehicle With the purchase price being between $4000-$5000 now add the Finance charges,Insurance your looking at 10,000-13,000. Say within the 1st year you have car trouble that cost you $250-$300, your Auto insurance, and now add in your Carpayment between $260-$400, the worst part is your out of pocket of so much money and the amount that’s going to the purchase price of your vehicle is $54-$62.00 All the rest Is finance. This company is about making money not at all helping you build credit!! I would do a full check into this Companies Track record and bad reviews out do the good. Better to chose buy here pay here In-house financing and gap it up.

At first they were fine , but then I tried to change my due date because it was awkward right in the middle of the month . They would only extend it 3 days out instead of when my husband gets paid.. then my husband ended up getting really sick and had 2 months of UNPAID FMLA ... I don't have a job because I am a stay at home mother of 4 who homeschools... they would NOT work with us AT ALL ! They said since we are behind 2 payments they are going to repo .. no payment plan nothing .. I'm so sad for our family ...

Not good at all sent me on a goose chase

These guys were there to help me when no one else would. They always were there if I had a problem or just a question. Thanks!!!! I would Highly recommend them..

Always very nice and very helpful. Whenever I have a vehicle financed I will use PFS.

The people in the office are super nice .They were 1 of the few company's that would give me a car loan with my low credit score. The monthly payment is very reasonable. I would definitely recommend them.

Worst loan company ever no one ever knows what is going on , get different amounts every time I call in. Very unprofessional. Can’t wait to pay this account off. Never will I recommend or get another loan with them .

Do not answer phones during normal business operations to accept payments. Very unprofessional.

PFS is one of the few who gave me a loan for a car when I absolutely needed it! Great people Morgan is the best!!!

The worst company you could ever deal with do not even do it to yourself Terrible customer service Do not care about you at all