ProFed Credit Union S Hanna St, Fort Wayne

Not my bank but my mother loves it ❤️ because banking here for years.

Alexis was a pleasure to work with. They even have a coin counting machine inside. Very nice branch for your banking needs.

Omar was on point. A true pleasure to work with.

Profed is the worst bank (credit union) I ever been with! Unprofessional staff, rude management, limited locations.

Never had a issue with them... Great staff...

On Thursday, January 12th at approximately 9:00am, our Penske truck broke down directly across the street from this bank. We were going to be stranded on the truck for an hour and a half during a heavy rainstorm waiting for Penske to help us. I'm also 6 1/2 months pregnant, and needed to use the restroom. This bank would not allow me to use their restroom, even in this emergency situation. Instead, they suggested I walk to a bowling alley. Then the Fort Wayne police officer stationed in the bank said that wouldn't work because the bowling alley wouldn't open until 4pm. He then suggested that I walk to the nearest gas station 3/4 mile away, along a highway without sidewalks. In the end, I had to sit on the truck and just wait. There was a perfectly good restroom in this bank, but I wasn't allowed to use it. This bank, plus the police officer inside, instead suggested that a 6 1/2 month pregnant woman walk 3/4 of a mile down a highway without sidewalks in the pouring down rain.

Great locations for the commuter looking to take care of their banking on the way to and from work! I've never had a problem here.

The tellers are friendly. They are quick and efficient. They are willing to help with no attitudes.

Teller made a mistake on my account did not apologize say sorry anything she told me to have a nice day 🤨