Primary Residential Mortgage, Inc. Boston St, Baltimore

Greg was recommended to me by my sister( Amanda Beatty), who he previously helped throughout her loan process. When she was going through the loan / home buying process she spoke highly of him and how helpful he was. When it was time for my husband and I to start the process I got his information from her and gave him a call. Right from the beginning he was incredibly personable and informative. We weren't sure if it was even possible for us to start the loan process financially and he walked us through it step by step. Thankfully, we were in fact ready to start the process! Throughout the experience there were a few unexpected issues due to the housing market but Greg talked us through it and reassured us that it was going to work out. He let us know our options and answered all of our questions - explaining everything things as many times as needed. Despite the known stress and frustration associated with the loan process it felt easy. I think that feeling of ease is due to how personable & knowledgeable Greg was. We felt as though we were going through this process with an old friend, someone who cared about our lives and the outcome of this loan. I will definitely recommend everyone I know to Greg & Primary Residential Mortgage.

“Jon and the whole team (Mike, Karen, and Michelle) were wonderful to work with. Jon took the time to track and lock in a lower interest rate for me. Mike was wonderful to work with at the beginning of the process. Everyone was very clear, answered all of my questions, were very responsive by phone, email and even text. Everyone went above and beyond to get me to my closing date successfully and were very upfront and clear when they encountered obstacles. I would highly recommend the whole team!!”

Kathleen Lauman and her team were beyond professional and made the process of buying a home absolutely as streamlined, organized and painless as possible. Everything was explained so that the entire process was crystal clear, with reinforcement and progress reports each step of the way. Everyone, and especially Kathleen, was immediately responsive to any question or concern, even late at night! I can't recommend Kathleen and her team highly enough—stellar service in every respect!

Quick responses. Overlapping team members on emails to cover. Business style efficiency. Clear willingness to provide information above and beyond the minimum to help unbiased decision making. Transparency & communication are very important to me, Jeff and his team did a fantastic job educating me and keeping the ball moving without giving a pushy feeling, a difficult balancing act.

Jeff Gunther and his team are my angels! I have been trying to purchase a home for over a year and lenders have taken my money, lied to me and down right belittled me. When I met Jeff I felt truly at home. There was ZERO money involved, ZERO lies and 100% honesty, satisfaction and outcome!! He had my daughter and I in the home of our dreams in 2 months. He did everything for me. That is truly how a home buying process is supposed to be. I am so blessed to have met Jeff and his entire team. I will always recommend Jeff to everyone. I could never thank him enough. THANK YOU JEFF!!

Greg was very responsive and explained everything in plain English. Buying a home for the first time was a stressful and he helped us to relax. He was always willing to talk directly to us if we had any question. Thanks Greg for all you did for us!

Dave Fritz was professional from start to finish. He made the lending process completely stress free and I would recommend him to anyone! As a first time home buyer, he provided me with all the information I needed and helped make buying our first home a breeze. Thanks Dave!!!!!

Kathleen Lauman from PRMI was great! She really took the time to educate us on the homebuying process, and answered all of our questions. As first time homebuyers we were pretty nervous, but we felt like we were in capable hands throughout the process, and Kathleen and her team were always prompt in responding to our calls and messages. Kathleen is also very knowledgeable of the different grant programs in Baltimore City, which was helpful, and PRMI offered one of the best rates (we checked around with about 4-5 other lenders). Would definitely recommend!

It was an absolute pleasure to do business with Jon and his team at PRMI. Jon and his staff patiently guided me through all the steps of the first time home buying process. From our initial conversation to closing, they were able to answer any questions I had in an expedient manor and their network of professionals around the area were a one-stop-shop that tremendously streamlined my first home buying experience. I would highly recommend Jon and his friendly staff at PRMI for any of your home buying needs.

Matt Rayman is a pleasure to work with. His customer service is top notch. He was very prompt with getting us any necessary info and keeping us on track to be able to buy our new home. Highly recommend!!!