Portside Finance Beach Blvd, Jacksonville

The bald headed guy with the glasses is a rude Unprofessional........... you ask him a simple question and he gets insanely sarcastic like you should know the answer. He is disrespectful. I had my phone on record when I was speaking to him and he will be reported. He was angry with a customer before me and took it out on me. The way he talk to me was very nasty and it hurt my feelings but I was still kind. And the employee woman was laughing as it was a joke. And I truely believe add unnecessary fees to get more money.

I accompanied by mother who has an account with Portside Finance and I must say I was very impressed with the customer service she received from the ladies there. Miss Kathy and Vanessa are very professional and explained the loan process with patience and professionalism. I would recommend anyone to this office.

4 years ago, I gave 5 stars and made this comment: (Low interest rate. Friendly) but now I change it to 1 star because I found out those people are very rude. On top of my application, they wrote "broken English " just because I have an accent and from a different country. They labeled me as Broken English. Very disrespectful 😒. I will never go there anymore. I use credit card only which increases my credit.

I had to get a loan for an emergency situation and I went to Portside Finance on Beach BL. The team there was great providing great customer service and I got the money I needed the same day. My monthly installments were low and I was able to pay it off. I know if I ever need money I can go there.

Horrific experience. I experienced nothing buy horrible customer service on behalf of a mutual client. Ouch I know I will never refer anyone here!

The bald headed guy work there with glasses and earring is really rude. I ask him a simple question and heas making little smart side comments. I believe in treating with respect and he was super rude.

I miss Kelsy she was great. They new people here are rude as hell and lack professionalism. I will NEVER refer anyone else here.

Horrible customer service! I have taken loans out here before with no problem. There is always new staff that can not speak good English. The Staff is not trained on customer service at all. They say they will call you back and dont. I went to my bank simple and easy and cheaper interest rates. Absolutely the worst service I have ever had! I will not be back or referring anyone else here EVER AGAIN!

I have nothing bad to say about this place! They work with you and I have never had a problem with anyone there. I would recommend this place if you need a fast loan.

Kelsey is great very professional always smiling that's what keeps me coming back to portside