PNC Bank E Broad St, Groveland

What a joke of a bank u call there and no one will answer the phone so I drive up there and all tellers are setting around just talking not doing nothing I sat on hold for 15 minutes I only live 10 minutes away when I walked in still on hold they were just sitting there I guess thats the way they do business in groveland real professional people i will be closing both of my accounts and take my business elsewhere to a place that at least answers the phone then when you confront the teller about not answering the phone I am told we don't answer phones due to covid you people might as well shut your doors I have never heard of someone catching covid over the phone the real problem here is a bunch of lazy in competent people pure laziness

Staff is very friendly. The parking lot is a nightmare to get out of as there are tons of blind spots due to the curve. The drive-thru ATM cannot be accessed by car from the parking lot it has a separate driveway for it and it's short.