PNC Bank East-west Hwy, Hyattsville

They had horrible customer service including the manger,I think his name is Rich, he has Attitude, unprofessional, no patient, so rude….also the Stuff are rude, lazy… Expect Mike his great!

If I was able to put no star I would I am a regular customer am a loyal customer of 11yrs just recently lost my ID meena being the manager I try to talk to her but instead lied and said that I been saying that for 3months which is a lie they made it seem like they could not help which is a lie because I have gone to the location that is in upper Marlboro where Leonard was such a great help sorry to say I can’t say the same for this place. To top it off instead of meena her being the manager sends me to the teller and whisper something to her and calls on another customer smh bad place to ever go I advise customer not to even bother to go to this location if your ever in need of help bcus clearly me that’s been a frequent customer couldn’t even get help.

My favorite person Mike! He is best! Thank you for service!

This bank offers useful services to the community

Just withdraw some money. Everyone was nice.

This bank rep at this location hangs up on me and I wasn’t done. I was calling about my deposit refund check and nobody seems to know anything about my funds. She told me that I can call back tomorrow when that specific teller is back or give them my contact info so they can call me back tomorrow. I said why do all that when transaction info could be found in the system. What kind of bank is this? I called back after she hang up and seem like she will not pick it up after few minutes of waiting. I am banking elsewhere.

I've come here roughly 7 times and they are 50/50 on being able to do the basics like cash and check deposits.

Very Very Slow. Everybody acts like They in Training. Nobody has money in there Draw.

Trying to be nice as much as they can.