PNC Bank Advent Ct, Cary

These are amazing people. I had trouble with my online banking and I came in like 4 different times trying to fix it but everytime I came in they treat me with kindness. Alfred and Melinda open my account and help me understand everything. Erik was the one that solve what was going on. They all try their best and I appreciate everyone of them.

I was originally a National City Customer that got absorbed into PNC when they merged. The main reason I use this bank is because of their services. I am not sure about discrimination like the other reviewer mentioned, but I have always been treated with respect and made to feel welcome. If I had to pick a negative about this branch, its the occasional call from them about once or twice a year to setup an appointment to talk about financial services they offer.

They do banking....no frills, but the general tasks. I will say I've noticed they either lose or move employees around alot because the faces don't seem to remain very long in the branch. I like familiarity and trust built myself with banking matters.

Went out of their way to help me solve an issue with my auto loan. Ran into a few roadblocks, but Alfred reached out internally and got it solved. Great service, friendly and patient.

I needed help transferring funds in preparation for closing a loan with another lender. The teller was friendly and patient, ultimately referring me to Don who listened carefully and made a thoughtful recommendation to simplify the transfer. I don’t love PNC on the whole due primarily to their weak online services but the staff at this location definitely improved my overall impression of this bank.