PNC Bank W 8th St, Erie

Karalyn is was amazing! I opened up my very first Virtual Wallet Account with PNC Bank, she was super knowledgeable kind, and professional. She answered every question I had, and made sure I understood the terms and agreements, the fees, etc. She had my card printed out within 2 mins, and the opening process was fast and simple! I am super happy! She made sure I left out the door yesterday knowledgeable about the account, and I couldn't of had a better banker do it. She was overall fantastic! She is seriously an amazing employee and I look forward to our next appointment this upcoming week. The entire staff at this branch is amazing as well, I never had any issues here, friendly customer service and they get you in and out in a timely manner and answer any questions and concerns you have. This branch is great! - Eric A

I have been a PNC customer for almost 20 years. I started in NJ and been using this branch for 10 years. I am beyond sad about closing this excellent branch. I will not drive downtown or jump on the highway to do banking. Unfortunately I will leave PNC. If you make physical banking inconvenient, PNC corporate has missed the point of customer service.

Go through drive through I gave teller 5 $20s an a $10 he like in putting 90 into bank unreal how they lie to you thinking time to switch banks unreal never again on a Saturday morning

Great customer service, nice location and great inside. I really could go on about how professional and friendly the staff are. We never felt pressured to do anything, just told what the options were available along with very sound advice.

Refused to verify a direct deposit for that directly correlated to someone's entire career being started later. Thanks Mitch Mills.

I love this branch, and the staff here! I am so upset and sadden to hear PNC is closing this branch location which is super close to my home. I know they are relocating to state street but it’s to far for me to do my business, so I will be doing all my business at the branch on legion road. The staff here are phenomenal in every way! Great staff, great branch, and I have been going here for almost a year. This branch will close May 20, 2022. This sucks!

10/10 great customer service. Johnny took care of me and handled my needs in a professional and timely manner.

Amazing customer service throughout the entire place. The bank manager and the account specialist exuded extraordinary patience and hard work. I hope to be with this bank for quite some time.

Love this bank! Great laid back staff also quick and very friendly...Best bank in Erie,Hands down.

They help with how you spend $