PNC Bank E Washington St, Chagrin Falls

I had a great experience opening an account here. The teller wasn't pushy (she did present their credit card to meand told me i could read it if I wanted). She was kind and professional. She was also very efficient with both of our time!

Megan went above and beyond when others wouldn't. Very grateful for her assistance. She saved a customer.

Very helpful, patient, they helped me through each and every step.

Good luck trying to close an account. They will tell you that a banker will close the account within the next 24 hours, but this simply will not happen. 3 times this was attempted before I had to go to another branch to have my account closed properly. Don't bother calling these people either. The bankers will talk at you and avoid apologizing or taking any responsibility for not doing their jobs. Just recently opened the doors of my new business and Huntington has made all my business banking a breeze. Couldn't be happier to finally be detached from a bank that treated me like dirt.

Rude, arrogant, sloppy, difficult and just plain bad. I don't know how they stay in business. A 1 star because I can't rate them a 0.