PNC Bank Lockbourne Rd, Columbus

This branch initiated a closure on my business bank account and couldn't figure out why. I had to call customer service to learn that it was initiated at the branch. The manager couldn't find a reason but speculated it was due to missing documentation... but what was needed wasn't noted on the account and the notices were repeatedly mailed to the wrong address. My messages and calls went unanswered for days, and when I would checkin in the lobby, no one would assist and I was left waiting for nearly four hours before I left. So now they've lost both my business and personal accounts.

This may be a good branch but the company as a whole is not costumer oriented. If you want customer service over the phone find a different bank. They offered me no help when my home owners insurance 3X. They are underivable unprofessional.

I love there fast service and the tellers are always nice

Do this bank print out bank cards?????

So deposit money in ATM after hours and transaction does not work and machine kept the money. I go to branch and they have a third party that does there deposits??? Really and now I have to wait until the third party comes. When do they come we don’t t know there schedule. Really???? Come on will be changing banks once this is cleaned up!

This is my most least favorite bank get used to being told no about everything like u ain’t trusted when any other location says yes I wonder why bad area I guess stay away use other branches💯

Don't like Pnc changed to chase