PNC Bank Farm To Market 1960 Rd, Humble

I have been banking with the same bank since 1987. At that point it was called Greenway Bank and trust, through the years it has been bought and sold multiple times the most recent before PNC was compass BBVA. The transition was very smooth to PNC and the staff goes way beyond what I expect them to do. I’m so happy and so pleased with the additional hours and additional days for both in lobby and drive-through banking. Online banking has gotten easier and with more functions and giving you more capability to do whatever banking that you need. I am so happy with PNC Bank that I am even questioning myself as I’m not a bank person. I have three accounts at this bank and I am happy with the attention that I get the personalized service that I get the courteousness the professionalism and at the same time they treat you like family. Thank you to PNC Bank on FM 1960 E. humble Texas

This branch is amazing. The manager Liz, is extremely knowledgeable and professional. I just had the pleasure of dealing with Spencer. He is an absolute asset to BBVA. He is professional, helpful, and promptly assisted me. I highly recommend Liz and Spenser!

On hold for over 15 minutes for the 4th time this morning. No one answers the phone at this branch. My call is regarding an issue that was suppose to have been resolved a month ago after visiting the branch and speaking to a representative after standing in line for almost an hour.. The issue is not resolved and there are no notes regarding it. Worst location!

The rep on the phone ( Liz) was so kind and helpful and helped me resolve my issue in no time. Thank you!

I like to bank here, everyone is nice,professional, and my business is handled quick and efficiently.

Former BBVA customer. User info didn't crossover in the transfer, got bounced around three times by three different CSR's until the call was finally dropped. Nothing they did or suggested worked. Can't pay my bills... That's my first impression. Don't be surprised if I move on.

I am a single parent about to further my education in law. And went in with many issues at hand, but I was saved by Josh K. He did everything in his power to give me knowledge and care free advice for my account. Great customer service and assistance from this branch. Continue with this! People need it.

Best bank ever. BBVA Compass Bank is more lenient with their policies than CHASE, as far as I’ve heard. I recently started an account with BBVA Compass Bank, & I’m enjoying every moment of it. I hope nothing ever goes wrong.

Very friendly branch, they understand the situation and will try their best to find the best solutions for the customer. Agent Josh is a really nice and friendly person!

This Bank is the worst bank to solves customer problem . This people they don.t care about coustomer . Pleae choice another bank .this people are incompetent.