Pioneer Services Military Loans - JBLM Center Dr, Dupont

I had a loan from them and it approved at a time I needed it . I relayed them in time for 5 months and lost my job. I called them ASAP 2 weeks before due to find out my options . Call 1 . Would get back to me later on NEVER CALLED ME BACK Call 2 . I’m sorry I’ll have to put you on hold and get that information I HUNG UP AFTER 22 minutes EMAILS 1 . 2 , 3 and thru 6 were unanswered until the day after payment was due. Boy oh boy did their communication line open up then . These people are absolutely disgusting and you really can make it through your hard time . These people have no concerns about anything but high percentage loans yielding up to 35 percent . Do the math on 5000 with 297 monthly payment at 35% = 4987.00 interest total payback BEFORE FEES 9487.00 fees are payment fee 5.00 . Late fee 25 . Phone customer service fee 2.00 . You get the point .

I would rather go to a loan shark if anything ever happens THEY WILL NOT WORK WITH YOU TO GET THE ACCOUNT BACK TO GOOD STANDING.

The customer service for this company is not very helpful and very rude! Thank you I’m glad from the start that you showed why not to work with your company. I’ll take my business elsewhere

Don't come here! they want me to pay my loan not even 15 days into my loan. loan sharks!

If I could give zero stars I would !!! This place is horrible. Rude customer service and no respect. LEAVE DUPONT AND GO SOMEWHERE ELSE!!!

Place is no longer in business